Public Safety

Overview

Like all public safety organizations, your office is under pressure to improve responsiveness and service to the public on a limited budget. Meeting that challenge is easier when your people have immediate access to the critical information needed to make informed decisions and resolve issues quickly.

BlackBerry® Business Solutions offer a complete wireless solution that provides the hardware, software and services that enhance the effectiveness and efficiency of public safety organizations.

BlackBerry Smartphones for Police and Law Enforcement

BlackBerry solutions, along with third-party applications¹ on BlackBerry smartphones, allow police and law enforcement officers to:

• Obtain APBs, amber alerts and other emergency response information
• Query criminal databases and updated suspect photos
• Receive dispatch information and incident reports

Learn more about the use of BlackBerry smartphones by police and other law enforcement officers

Public Safety and Emergency Response Solutions

BlackBerry Business Solutions, combined with third-party applications, allow public safety and emergency response teams to:

• Improve collaboration and communication in a crisis situation
• Use GPS (Global Positioning Satellite) and location-based services² to track movement of supplies and people
• Help emergency teams multi-task for faster response times

Learn more on using BlackBerry solutions in emergency response

Wireless Solutions for Fire Departments

Implementing the BlackBerry wireless platform for your department allows you to:

• Securely connect staff during emergency situations
• Provide accurate HazMat (hazardous material) information to emergency teams
• Reduce the need for paper manuals

Learn more on the use of BlackBerry solutions for fire departments

Secure Solutions for Security Agencies

BlackBerry wireless solutions are a leading choice for border and transportation security, allowing personnel to:

• Adhere to the strict security requirements
• Improve critical communications of mobile staff
• Enhance decision-making through mobile collaboration

• Learn more on the use of BlackBerry solutions for security agencies
• Learn more about the BlackBerry Smart Card Reader
• Learn more about the industry-leading security built into the BlackBerry® Enterprise Solution

¹When you subscribe for, acquire, or use third party products and services with RIM products or services you accept that: 1. It is your sole responsibility to (a) ensure that your airtime service provider will support all of their features; (b) identify and acquire all required intellectual property and other licences prior to installation or use and to comply with the terms of such licences; 2. RIM provides such products and services on an “AS IS” basis with no express or implied conditions, endorsements, guarantees, representations or warranties of any kind, and assumes no liability whatsoever with respect to them.
²Check with your service provider for supported features and services.

Products & Services

BlackBerry® Business Solutions are made up of customizable software and services because the best solution for your business should be one based on your business.

BlackBerry Smartphones

BlackBerry Business Solutions provide a choice of powerful smartphones and devices with BlackBerry® Connect™ software to best suit your needs.

BlackBerry Software

BlackBerry software manages the link between the BlackBerry smartphone and your business.

BlackBerry Professional Services

The BlackBerry® Professional Services group can be engaged to provide guidance on the initial design and architecture of mobile solutions, assist with update management or manage new infrastructure or application development projects. Learn more about BlackBerry Professional Services

BlackBerry Partner Solutions

Connect to your existing field service or Customer Relationship Management (CRM) software with the help of a trusted third party who specializes in this application area. Take a look at the partner solutions available

Partner Solutions

Use mobility to expand the reach of the public service with over 300 BlackBerry® Alliance Members that build out-of-the-box and custom enterprise applications¹. Below is a list of some of the members serving the public sector:

• BIOkey
• Cogent Systems
• Critical RF
• CTS America
• Datamaxx Group
• Drakontas
• GotVoice by GotVoice, Inc.
• MI Tag by Mobile Innovations Corporation
• Omnilink
• Ortivus Fusion eTrack by Ortivus Inc.
• Voyager Query by Advanced Technology Systems
• Webraska Navigation by Webraska Mobile Technologies

¹Your use of third-party software, hardware, products, and/or services (collectively, the "Third-party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third-party Information licenses, if any. Any Third-party Information that is provided with or without Research In Motion (RIM) products and/or services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-party Information and RIM assumes no liability whatsoever in relation to the Third-party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-party Information herein does not imply endorsement by RIM of the Third-party Information or the third party in any way. RIM does not control and is not responsible for any Third-party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third-party Information.

Customer Success

Learn about the organizations around the world that have been successful implementing BlackBerry® Business Solutions.

• Broward County Emergency Management
  Learn how BlackBerry® smartphones helped Broward County Emergency Management simplify their communication devices in the field, allowing field reporting and responsiveness.

• Cape Breton Regional Police Service
  Read about how the Cape Breton Regional Police Service uses xwave’s OnPatrol™ application on BlackBerry smartphones to query the Canadian Police Information Centre database.

• Charlottesville Fire Department & Ocean County's Prosecutor's Office (PDF)
  Learn how BlackBerry smartphones and Sprint's networks greatly enhanced public safety communications with push-to-talk capabilities. View the video case study

• London Police Services
  Working with a partner and leveraging their existing BlackBerry® Enterprise Solution, London Police Services created a custom application for BlackBerry smartphones that allowed officers to access their Records Management System.

• Oklahoma County Sheriff's Office
  Find out how the Oklahoma County Sheriff’s Office improved access to information for their deputies with BlackBerry smartphones equipped with PocketCop® from BIO-key® International.

• Sikeston Public Safety
  Find out how Sikeston Public Safety uses BlackBerry smartphones to access the critical information needed at hazardous material spills.

• West Yorkshire Police
  Find out how Senior Lead Officers have easy, wireless access to email from members of the community, allowing them to find solutions and respond more quickly and efficiently.

Read additional stories about customer successes with BlackBerry solutions

Resource Library

Brochures

• BlackBerry® for Public Safety Organizations (PDF)
• BlackBerry® Business Solutions for the Public Sector (PDF)
• BlackBerry® Smart Card Reader (PDF)

Tools

• ROI Calculator for BlackBerry Beyond Email

White Papers

• Ipsos-Reid Report – Analyzing the Return On Investment of a BlackBerry Deployment, 2004
• Extended Connectivity for the Enterprise: The BlackBerry Wireless Platform

How to Buy