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Overview
As never before, clinicians can practice medicine anywhere, at anytime, with instant access to the information and systems they need—right at their thumbs. Information technology enables your healthcare organizations to:
- Practice evidence-based medicine at the point of care
- Effectively utilize Electronic Health Records (EHR)
- Unleash the power of your human resources
- Reduce medical errors
- Control costs
But with these opportunities come the challenges of escalating costs, changing processes, an aging population, diminishing human resources and patient safety concerns. Coupled with all of this, the heightened responsibility of keeping patient information private and secure.
BlackBerry® Business Solutions* provide Healthcare organizations with hardware, software and applications to transform the way you deliver care. When you have the right technology in place, your teams not only work safer, they work smarter.
BlackBerry Business Solutions for Medical Professionals
BlackBerry Business Solutions for Healthcare allow you to replace multiple communication devices with a single information hub that enables structured communication and workflow management. Link physician to patients, to nurse, to support staff & services (e.g. porters, pharmacists, lab) virtually instantly and use wireless updates to ensure your drug interaction guides always have the latest FDA recommendations. Receive critical alerts, write e-Rx, capture charges, access patient data (EMR), monitor patient vital signs and complete order entry tasks in real-time at the point of care or from anywhere, to serve patients better and improve your own work-life balance.
BlackBerry Business Solutions within Primary & Acute Care
Mobilize your campus-based workers with the BlackBerry® Enterprise Solution over WLAN. You can leverage your existing 802.11b network with VoIP telephony and data functionality—all on a single BlackBerry® smartphone with no monthly service charges.
The BlackBerry Enterprise Solution allows you to leverage your existing systems investment to build upon organization-wide email, group messaging, calendar and contacts infrastructure. You can also mobilize decision support solutions and provide access to patient data (EMR) at the point of care. Additionally, use the BlackBerry platform for:
- Nurse Call integration
- Critical alerts delivery (result notifications or even 'code blue' pages)
- Work orders/job dispatch
- Vital sign monitoring
Add Bluetooth® enabled barcode or RFID scanners for inventory management and to reduce medication errors. Most importantly, your organization can achieve all this while maintaining appropriate security and privacy standards beyond your firewall to the point of care**.
BlackBerry Business Solutions within Home Care
Implementing the BlackBerry platform can help you realize significant return on investment by allowing you to:
- Enable instant two-way communication with your caregivers
- Manage schedule changes while they're in the field
- Capture patient information in real-time to eliminate double entry and reduce clerical errors
Relevant patient information can be pushed to the point of care while maintaining appropriate security and privacy standards. You can also increase your caregivers' personal security and improve their productivity through the use of GPS*-enabled location and mapping services. Add Bluetooth-enabled digital writing solutions to complete forms and capture signature electronically using a familiar pen and paper interface.
BlackBerry Business Solutions for Digital Health
From a homecare provider looking to reduce nursing visits, to an individual concerned about the management of a chronic disease, the BlackBerry platform offers you the right tools for digital health:
- Secure BlackBerry push technology to safely transmit patient data
- Reliable Bluetooth capabilities to link to monitoring devices (e.g. heart rate, blood pressure)
- Intuitive interface with full QWERTY keyboard and long battery life for an ideal user experience
Patient’s telemetry information can be gathered and securely transmitted via BlackBerry smartphones to a data aggregator (EHR). Alerts and notifications based on 'out of range' results can then be sent to patients and care teams, closing the loop and improving the timeliness of care.
BlackBerry Business Solutions through the Life Sciences Supply Chain
Whether you are a pharmaceutical, medical device, implant or biotech organization, BlackBerry Business Solutions can unleash the potential of your mobile workforce. From sales force to field service, BlackBerry Business Solutions enable voice, email, group messaging and access to sales force automation (SFA) and field service automation (FSA) applications on a single, easy-to-use and easy-to-manage smartphone. Furthermore, use BlackBerry Business Solutions to:
- Manage consignment inventory with Bluetooth-enabled barcode scanning
- Dispatch work orders to engineers in the field to improve productivity
Learn how organizations such as yours have benefited from BlackBerry Business Solutions
*Certain features outlined in this document require a minimum version of BlackBerry® Enterprise Server software, BlackBerry® Desktop Software, and/or BlackBerry® Device Software and may require additional third-party software or development for access to corporate applications. Installation and use of third-party products and services with Research In Motion (RIM) products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third-party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third-party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third-party products or services that are provided with RIM products and services are provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the third-party products and services and RIM assumes no liability whatsoever in relation to the third-party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages.
**Turn your device OFF in healthcare and other facilities that prohibit the use of such devices. Hospitals or healthcare facilities may be using equipment that could be sensitive to external RF energy. Before using your BlackBerry smartphone in such a facility, please verify that the facility consents to your use. Certain features outlined herein require BlackBerry Enterprise Server software.
Products & Services
BlackBerry® Business Solutions are made up of customizable software and services because the best solution for your organization should be one based on your organization.
BlackBerry Smartphones
BlackBerry Business Solutions provide a choice of powerful smartphones and BlackBerry® enabled devices to best suit your needs.
BlackBerry Software
BlackBerry software manages the link between the BlackBerry smartphone and your business.
| The software | It's right for you if... | It provides these features |
|---|---|---|
| BlackBerry® Internet Service | You're an individual or small business and you use an Internet Service Provider (ISP) for your email. | BlackBerry Internet Service provides wireless access to communications and information with no server software, solution outsourcing or IT resources required. |
| BlackBerry® Enterprise Server | Whether you’re a small business or a large enterprise, you use Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise® to manage your email. | BlackBerry Enterprise Server software allows organizations to extend the benefits of their email or messaging application and other enterprise tools to mobile professionals. |
| Hosted BlackBerry® Enterprise Server | You're looking for all the benefits of the software but need it to be easy and affordable. | Hosted BlackBerry Enterprise Server allows you to add wireless capabilities through an outsourced version of BlackBerry Enterprise Server. |
Research In Motion (RIM) Professional Services
The RIM® Professional Services group can be engaged to provide guidance on the initial design and architecture of mobile solutions, assist with upgrade management or manage new infrastructure or application development projects. Learn more about RIM Professional Services
BlackBerry Partner Solutions
Learn more about drug guides, e-Rx, EMR access and other software solutions built for medical professionals with the help of a trusted third party who specializes in this application area. Take a look at the partner solutions available
Partner Solutions
There are over 300 BlackBerry® Alliance members that build out-of-the box and custom enterprise applications* to mobilize your business. Below is a list of some of the members serving the healthcare industry.
BlackBerry Business Solutions for Healthcare:
- Decision Support Solutions
- E-Rx – Electronic Prescriptions
- Communication and Workflow Solutions
- Charge Capture
- Patient Data Management (EMR Access)
- Data Entry/Forms Management
- Global Positioning and Tracking Solutions
- Mobile Telemedicine/Digital Health
- Accessories
Industry leading Medical Reference and Drug Interaction Solutions give BlackBerry users mobile access to the right information they need, where and when they need it.
Epocrates Rx
Save time and practice safely with continually updated drug information at your fingertips. Epocrates Rx is a free drug reference which includes more than 3,300 brand and generic medications, a drug-drug interaction checker, health insurance & Medicare Part D formularies, and user-friendly format specifically designed for the BlackBerry.
USBMIS (with titles including an integrated Sanford Guide & Tarascon Pharmacopeia – exclusively on BlackBerry smartphones)
USBMIS is a software solutions company that specializes in developing interactive, mobile applications that contain the most trusted, real-time information available for the healthcare industry. Titles include the Tarascon Pocket Pharmacopoeia, the world's leading and most trusted source of drug information, and the Sanford Guide to Antimicrobial Therapy, which has been the standard for antimicrobial references for over 35 years.
Lexi-Comp
Lexi-Comp, Inc. creates industry-leading, clinically relevant reference content to provide point-of-care decision support in key areas, including pharmacology, drug interactions and laboratory tests/diagnostic procedures. Our information is available for PDAs (including BlackBerry® smartphones), online, through local intranet servers and as web-based datasets. Enterprise licensing for integration within other applications throughout health systems is available.
PEPID™
PEPID delivers true mobile access to fully integrated medical, clinical and pharmacological data, including evidence-based medicine; medical calculators, dosing calculators, drug interactions generator and illustrations. PEPID offers specialty focused programs for all physicians, residents, nurses, students, paramedics and pharmacists. Utilizing BlackBerry® MDS Technology, caregivers are always current. PEPID is a native application, so Blackberry users can easily access data, using the navigation they prefer.
More Decision Support Solutions
MCSHealth (PDF)
Beiks (PDF)
MedCalc 3000
Skyscape
Unbound Medicine
E-Rx solutions on BlackBerry smartphones let physicians electronically write and transmit prescriptions (via email or fax), receive drug interaction information, access education information and interact with compliance services from just about anywhere.
RxRite®
Use your BlackBerry smartphone for the electronic transmittal of physicians' instructions to other health professionals. RxRite offers the ability for physicians, pharmacies, patients and third-party payers (health insurers) to communicate through a secure Internet gateway for the safe electronic creation, transmittal and processing of prescriptions.
Powerful solutions on BlackBerry smartphones to integrate with nurse call systems, deliver critical alerts (lab result notification or Code Blue), monitor patient vital signs, dispatch jobs, use short dialing extensions, consolidate voicemail, mask private phone numbers and provide directory services to improve how your teams communicate to serve patients better.
Ascendent – Voice Solutions
Ascendent Systems (Research In Motion (RIM) subsidiary) offers single number reachability, centralized voice mail, PBX/network integration and extends desk phone identity and functionality to BlackBerry smartphones.
GlobeStar, Connexall
GlobeStar's Connexall solution can integrate with any nurse call system, deliver critical alerts (code blue), send/accept work orders and review telemetry information.
More Communication and Workflow Solutions
TENET
Onset, METAmessage
With charge capture solutions, physicians can ensure all revenue-generating activities are captured at the point of activity, with charge capture solutions on BlackBerry smartphones.
Patient data management solutions allow healthcare providers to use BlackBerry smartphones to access information for leading Electronic Medical Record vendors such as Cerner, IDX, McKesson, Meditech, Siemens and others securely at the point of care or anywhere.
Mercury MD
MercuryMD is a healthcare-focused software company that provides healthcare providers with mobile solutions to improve clinical workflows and comprehensive clinical information that enable clinicians to transform information into action. MData Mobile delivers comprehensive patient information to clinicians where, when and how it is needed.
More Charge Capture & Patient Data Management
mBizTech
WimCare
Eliminate double entry, faxing and loss of critical information with electronic forms solutions for BlackBerry smartphones. Securely update your enterprise systems in real-time by entering data on your smartphone or use Digital Pen technology via Bluetooth® for longer data entry tasks.
ExpeData®
ExpeData® is a Standard Register business focused on digital writing. This technology, comprised of a digital pen, digital paper and pen services, gives organizations the ability to capture information as it is handwritten. Advanced interpretation engines convert the writing into useable data for import into mobile and back-office applications.
More Data Entry/Forms Management
Vettro, FieldMaster for Healthcare
mBizTech
Flowfinity
Never get lost again, improve your personal security, track employees' gas mileage and provide an audit trail of activities for billing purposes with zip code based date and time stamps.
TeleNav
TeleNav is the next-generation GPS navigation service which provides audible and visual driving directions for your BlackBerry smartphone. TeleNavTrack offers GPS tracking, dispatching, job scheduling and electronic data capture. TeleNavTrack boosts workforce productivity, improves customer satisfaction and reduces operational costs.
More Global Positioning and Tracking Solutions
mBizTech
Telmap
BlackBerry smartphones can be used in conjunction with tethered or Bluetooth-enabled telemetry devices to monitor and securely send patient data to care teams.
GlobeStar, Conexall
VaaSah (PDF)
Life:WIRE
Use Bluetooth to link your BlackBerry smartphone to periphery devices such as a Digital Pen, Barcode or RFID (radio frequency ID) readers and mobile printing solutions.
*Your use of third party software, hardware, products, and/or services (collectively, the "Third Party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third Party Information licenses, if any. Any Third Party Information that is provided with or without RIM's products and/or services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-Party Information herein does not imply endorsement by RIM of the Third Party Information or the third party in any way. RIM does not control and is not responsible for any Third Party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third Party Information.
Customer Success
Organizations around the world have successfully implemented BlackBerry® Business Solutions. Take a look at some of these healthcare industry stories and see what BlackBerry Business Solutions can do for you.
Access to patient records
- Addenbrooke's Hospital, Cambridge
Discover how a busy organ transplant team uses BlackBerry® smartphones to access patient records on the move.
e-Prescribing
- Tufts Health Plan
Tufts Health Plan implements an e-prescribing initiative, giving 2,000 physicians access to Medix Resources’ PocketScript e-prescribing technology using BlackBerry smartphones.
Workflow management
- California Transplant Donor Network
The California Transplant Donor Network (CTDN) wanted to give Transplant Coordinators and transplant teams a point-of-care wireless solution that would speed up communications and medical decision-making. Learn how BlackBerry smartphones equipped with an application, PEPID® RN Critical Care Nursing Suite, became essential for communications and on-the-spot reference to medical information.
- Mercy Health Partners
By giving physicians immediate access to clinical information on their BlackBerry smartphones with Clinical Xpert Navigator (a Thomson Healthcare application), Mercy Health Partners experienced improved patient care and physician communications and provided for a better work-life balance.
- LifeSource
A time-saving BlackBerry solution helps LifeSource's organ donation process by streamlining communications, providing the ability to wireless update call schedules and reducing the need for laptops, pagers and cell phones.
- PacifiCare Health Systems
A BlackBerry solution and Wolftech combine to provide PacifiCare with reduced healthcare administration costs and improvement in patient care.
- Pfizer
Pfizer uses Onset Technology’s METAmessage for Wireless™ solution to easily access email attachments.
Inventory management
- Otto Bock (OrthoRehab)
Managing an inventory of more than 17,000 pieces of equipment was proving ineffective with OrthoRehab’s paper-based method. Learn how the company dramatically improved inventory management with BlackBerry smartphones.
Communications
- Baylor Health Care System
Striking a balance between patient needs and efficiency often falls to the frontline—doctors, nurses and IT support. Learn how Baylor increased their operational efficiency and reduced costs by helping their staff better manage their email and calendars with BlackBerry smartphones.
- BJC HealthCare
Hospital management and healthcare personnel for BJC HealthCare spread across 13 facilities in greater St. Louis, southern Illinois and mid-Missouri. Before deploying a BlackBerry solution, they relied on a variety of devices for standalone contact and scheduling. Learn how BJC HealthCare found an all-in-one IT-friendly solution with BlackBerry smartphones.
- Trillium Health Centre
The forward-thinking Intensive Care Unit (ICU) at Trillium Health Centre knew there was a more efficient way for the clinical team to communicate that could eliminate pagers, overhead speaker pages and searching for other members of the ICU team. Learn how BlackBerry smartphones revolutionized the way care is given at Trillium Health Centre.
Resource Library
Brochures
- BlackBerry® Business Solutions for Healthcare (PDF)
- BlackBerry Business Solutions for Home Care (PDF)
Tools
Webcasts
- Nurse call, critical alerts and advanced voice features for BlackBerry
- BlackBerry for Medical Professionals – Critical Communications and EMR Access
- BlackBerry for Home Care – Enabling Field Nursing and Caregiver Staff
- Lexi-Comp's Decision Support Solutions for BlackBerry
- The Sanford Guide and Tarascon Pharmacopeia for BlackBerry
- PEPID Portable Health Expertise on BlackBerry
- BlackBerry Healthcare-related Webcasts
White Papers
- BlackBerry Healthcare Applications: Empowering Real-Time Solutions in Healthcare – Mobile Enterprise Magazine
- BlackBerry WLAN 802.11b Solutions: Redefining the Mobile Workforce – How and Why Organizations Are Enabling In-Building Teams
- BlackBerry HIPAA Compliance (PDF)
- Wireless EMI in Healthcare Facilities (PDF)
- Wireless Home Care Solutions (PDF)
News & Events
Stay up-to-date with the latest information on press releases, articles and events we will be attending in the coming months.
Awards
- Research In Motion (RIM), the maker of BlackBerry®, was recently recognized at the Gartner Healthcare Summit in San Diego for having the "Solution with the Greatest Market Potential". This award, voted for by leading healthcare IT executives from around the country attending the event, is a great recognition of the unique ability for BlackBerry solutions to address the requirements of the healthcare market.
Press releases and articles
- Doctor gadgets on the go – A sampling of the latest handheld devices and mobile applications built with physicians in mind
- BlackBerry solution aimed at home care workers – Canadian Healthcare Technology
- PEPID™ for BlackBerry User 2007 Wireless Leadership Award Winner – PEPID press release
- Wireless drug alerting solutions are making waves with physician – Canadian Healthcare Technology
- MCS Health in the News – Pharmacopoeia at Your Fingertips – canada.com
- Toronto General rolls out innovative tele-dialysis service – Canadian Healthcare Technology
- Ireland's Healthcare on the Move (PDF)
- Tufts Health Plan Physicians – press release
- Vettro Fieldmaster for Healthcare:
- New generation of applications focuses on improving workflow, but no 'killer app' emerges – Health Data Management
- Long-term care nurses enlisting BlackBerrys in fight for referrals – The Bosotn Globe
- Trillium Health Centre:
- Q&A with Dr. Chris O'Connor, Director of Medical Informatics – BlackBerry Connection® newsletter
- BlackBerries saving lives in hospital experiment – canada.com
- Wireless BlackBerry transforms communication at Trillium's ICU – Canadian Healthcare Technology
- EMI interference press release
How to Buy
| Product | Purchasing Options | Next Steps |
|---|---|---|
| BlackBerry® Smartphones | Smartphones can be purchased from a variety of network service providers and retail stores |
|
| BlackBerry® Enterprise Server Software | Server software can be purchased online or via phone directly from Research In Motion (RIM) or can be purchased from a variety of network service providers |
|
| BlackBerry® Accessories | BlackBerry smartphone charging solutions, holsters, battery doors and BlackBerry® Smart Card Readers are available for purchase online |
|
| RIM® Professional Services | The RIM Professional Services group offers packaged or custom consulting engagements in the areas of Architecture Services, Application Services and Business Services |
|
| Partner Solutions (Applications) | Partner solutions or third party applications are available for simple out-of-the box applications such as games or expense reporting online. Enterprise class applications are available directly from third parties that participate in the BlackBerry® Alliance Program |
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Related Links
- Learn more about empowering real-time solutions in healthcare
- Download the BlackBerry Business Solutions overview brochure (PDF)
- Read IDC's white paper on mobilizing industry professionals (PDF)
- Read the industry brochure for healthcare (PDF)
- View webcasts for your industry
Exclusive Healthcare Offers
Videos
- Learn how BlackBerry Business Solutions can transform the way you do business. Watch the video
- BlackBerries saving lives in hospital experiment
More Information
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