BlackBerry Enterprise Server v4.1 Service Pack 6

Overview

Be sure you’re getting the most from your BlackBerry® solution investment. Update to BlackBerry® Enterprise Server v4.1 with Service Pack 6 to enjoy enhancements to many of the tools you rely on now, as well as features such as:

• Free-busy calendar lookup¹
• HTML email¹
• BlackBerry® Web Desktop Manager
• BlackBerry® Monitoring Service
• The ability to download and edit email attachments in native file formats¹
• Enhanced instant messaging capabilities
• Certification for the latest platforms

Learn More

• Features
• Support
• Additional Resources
• Updating

¹Requires BlackBerry® Device Software v4.5 or higher.

Features

With the latest release of the BlackBerry® Enterprise Solution, your organization gains new wireless capabilities as well as access to enhanced administrative features.

Improve End User Productivity

• Free-busy calendar lookup¹ improves meeting scheduling on the go.
  • Users can view the meeting attendee availability and automatically find the next available time that attendees can meet

• Download and edit email attachments in their native file formats¹ for improved productivity while users are away from their desks.
  • Users can save file attachments to their BlackBerry® smartphones, work on the documents and include them in replies to colleagues

• HTML email¹ allows the email messages on your BlackBerry smartphone to look better than ever with tables, images, font formatting and one-click hyperlinks.

• Advanced instant messaging and presence¹ features include improved address book integration, IM contact “click to call”, IM session “convert to call” and advanced emoticon support.
  • Allows coworkers to collaborate and communicate more effectively using their BlackBerry smartphone

• Enterprise Instant Messaging and Presence Awareness Tools
  • Boost productivity and responsiveness by giving your employees mobile access to the enterprise IM and presence awareness tools they already use at their desk.
    • Learn about BlackBerry® Client for use with Microsoft® Office Communications Server 2007
    • Learn about BlackBerry® Client for IBM® Lotus® Sametime®
      

• BlackBerry® Client for IBM® Lotus® Connections provides social software for business.
  • Your employees can build new connections and communicate and collaborate more easily.
  Learn about a new way to collaborate

Simplify Management and Support

• BlackBerry® Web Desktop Manager is a web-based application that is designed to lower the total cost of ownership for the BlackBerry Enterprise Solution.
  • Reduces the number of BlackBerry software components installed on end-user workstations
  • Allows BlackBerry smartphone users to install software and manage their devices using any browser-enabled computer
  Learn more about BlackBerry Web Desktop Manager

• BlackBerry® Monitoring Service helps organizations maintain high availability and high performance of their BlackBerry Enterprise Solution infrastructure.
  • Provides administrators with enhanced monitoring, alerting, troubleshooting and reporting capabilities
  • Enables proactive issue identification and resolution
  Learn more about BlackBerry Monitoring Service

Learn More

• Compare your current BlackBerry Enterprise Server version with this new update:

  • For Microsoft® Exchange
  • For IBM® Lotus® Domino®
    
• Get additional resources
• Update your BlackBerry solution

¹Requires BlackBerry® Device Software v4.5 or higher.

Support

BlackBerry® Technical Support Services is an annual support program that offers a direct line to BlackBerry technical support experts at Research In Motion (RIM) who can help resolve any software-related issues. BlackBerry Technical Support Services offers various levels of support and the ability to customize a support program to meet your needs.

Learn More and Purchase

• Learn more about BlackBerry Technical Support Services
• Use the BlackBerry Technical Support Services solution chooser to find the right level of support for your organization
• Find out how to purchase BlackBerry Technical Support Services

Resources

Leverage the information and resources below to help you through the update process.

BlackBerry Enterprise Server v4.1 Service Pack 6 Feature and Technical Overviews

• BlackBerry® Enterprise Server for Microsoft® Exchange Feature and Technical Overview (PDF)
• BlackBerry® Enterprise Server for IBM® Lotus® Domino® Feature and Technical Overview (PDF)
• BlackBerry Enterprise Server for Novell® GroupWise® Feature and Technical Overview (PDF)

BlackBerry Enterprise Server v4.1 Service Pack 6 Upgrade Guides

• BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide (PDF)
• BlackBerry Enterprise Server for IBM Lotus Domino Upgrade Guide (PDF)
• BlackBerry Enterprise Server for Novell GroupWise Upgrade Guide (PDF)

BlackBerry Enterprise Server v4.1 Service Pack 6 Administration Guides

• BlackBerry Enterprise Server for Microsoft Exchange Administration Guide (PDF)
• BlackBerry Enterprise Server for IBM Lotus Domino Administration Guide (PDF)
• BlackBerry Enterprise Server for Novell GroupWise Administration Guide (PDF)

Updating

Existing customers running BlackBerry® Enterprise Server v4.1 can update to Service Pack 6 for no additional charge. Update to Service Pack 6 now

For customers running BlackBerry® Enterprise Server v4.0 or earlier, you can update to BlackBerry Enterprise Server v4.1 Service Pack 6 for $999 USD ($1199 CDN). Purchase the BlackBerry Enterprise Sever v4.1 Service Pack 6 update online, call 1-800-327-9085 (toll free) or email sales@blackberry.com.

Some levels of BlackBerry® Technical Support Services, an annual support program, offer free software updates. Learn more about BlackBerry Technical Support Services