Overview

BlackBerry Enterprise Server

Research In Motion (RIM) offers a range of resources to assist users and administrators of BlackBerry® Enterprise Server for Microsoft® Exchange, IBM® Lotus® Domino® and Novell® GroupWise®, and BlackBerry® Enterprise Server for MDS Applications, including:

• Guides & Manuals
• Technical Advisories:
  • BlackBerry Enterprise Server for IBM Lotus Domino
  • BlackBerry Enterprise Server for Microsoft Exchange
• BlackBerry® Technical Support Services
• BlackBerry® Training
• BlackBerry® Technical Solution Center

Downloads

Download BlackBerry Enterprise Server Software

The BlackBerry® platform includes server software, desktop software and device software, which work together to manage the link between your BlackBerry smartphone, your email and other applications.

Download BlackBerry® Enterprise Server software and related service packs and hotfixes

BlackBerry MDS Services for BlackBerry Enterprise Server v4.0

As part of the BlackBerry Enterprise Server, BlackBerry® MDS Services handle requests from BlackBerry smartphones and manage interactions between enterprise applications and systems.

BlackBerry MDS Services for Web Services is a download for BlackBerry Enterprise Server v4.0. It is required to support Web Services-based applications developed in BlackBerry® MDS Studio.

Download BlackBerry MDS Services for BlackBerry Enterprise Server v4.0

BlackBerry Enterprise Server Resource Kit

The BlackBerry® Enterprise Server Resource Kit provides BlackBerry Enterprise Server Administrators with tools to help monitor, analyze, administer and report on BlackBerry Enterprise Server operations. These tools can help you obtain per day and per user statistics, check for users who are out of wireless network coverage, track messages pending delivery in the BlackBerry Enterprise Server and more.

Learn more about and download the BlackBerry Enterprise Server Resource Kit

Guides & Manuals

BlackBerry® Enterprise Server Guides and Manuals include product documentation for service packs and hotfixes:

• Administration Guide/System Administration Guide — describes how to manage BlackBerry® services in an enterprise environment

• Feature and Technical Overview — provides a conceptual overview of BlackBerry Enterprise Server, including features, architecture, components and message flows

• Installation Guide — describes how to install BlackBerry Enterprise Server

• Maintenance Guide — describes maintenance tasks, including monitoring, best practices and backing up and restoring data associated with running BlackBerry Enterprise Server

• Quick Start Guide — contains an abbreviated list of requirements and installation information for users who do not require the full installation guide

• Release Notes — contain a list of fixed issues since the previous release. These documents might also contain important information about the product features and the installation process that is not already captured in the product documentation

• Troubleshooting Guide — describes how to identify and troubleshoot BlackBerry Enterprise Server issues

View and download product documentation:

• BlackBerry® Enterprise Server for IBM® Lotus® Domino®
• BlackBerry® Enterprise Server for MDS Applications
• BlackBerry® Enterprise Server for Microsoft® Exchange
• BlackBerry® Enterprise Server for Novell® GroupWise®