Support & Services
Local Navigation
Overview
BlackBerry Professional Software
Research In Motion (RIM) offers a variety of resources to assist users and administrators of BlackBerry® Professional Software, including:
Downloads
Download BlackBerry Professional Software
Designed for small and medium-sized businesses, BlackBerry® Professional Software is a wireless communications and collaboration solution. It provides wireless access to email, organizer, business data, the Internet and more via BlackBerry® smartphones, along with advanced security features and centralized control from an easy-to-use management console.
BlackBerry Professional Software can be installed on an existing server, such as Microsoft® Exchange or IBM® Lotus® Domino®. No additional hardware is required. If your organization already uses BlackBerry® Enterprise Server – Small Business Edition, you can update for free to BlackBerry Professional Software. The process is the same as adding a service pack.
Guides & Manuals
BlackBerry® Professional Software Guides and Manuals include product documentation for service packs and hotfixes:
- Administration Guide — describes how to manage BlackBerry® services in an enterprise environment
- Feature and Technical Overview — provides a conceptual overview of BlackBerry Professional Software, including features, architecture, components and message flows
- Getting Started Guide — describes how to set up and get started with BlackBerry Professional Software
- Migration Guide — describes how to migrate to BlackBerry Professional Software from BlackBerry® Enterprise Server – Small Business Edition v4.0 or later
- Release Notes — contain a list of fixed issues since the previous release. These documents might also contain important information about product features and the installation process that is not already captured in the product documentation
Related Links
- Get technical support designed for your needs with BlackBerry® Technical Support Services for Small and Medium Business
- Troubleshoot issues faster with BlackBerry Training for Administrators
