BlackBerry - Desktop Software

Support & Services

Accessories Support
Billing Support
BlackBerry 101
BlackBerry Support Community Forums
BlackBerry Technical
Solution Center
Downloads
Product Documentation
Smartphone Support
Software Support
- BlackBerry Desktop Software
- BlackBerry Desktop Software for Mac
- BlackBerry Enterprise Server
- BlackBerry Mobile Voice System Admin Support
- BlackBerry Mobile Voice System End-user Support
- BlackBerry Professional Software
Support Programs

New to BlackBerry® Desktop Manager software or looking for upgrade information? Find answers and resources to get the most out of BlackBerry® Desktop Software.

Find an Answer:
Ask BlackBerry Answers:

Getting Started

Overview and system requirements
Learn about BlackBerry® Media Sync
Learn about Roxio® Media Manager
View the Roxio Media Manager demo
View troubleshooting tips

Downloads

Find the latest downloads for BlackBerry Desktop Software and BlackBerry Media Sync:

Access your service provider download site
Downloads for BlackBerry Desktop Software
Download BlackBerry Media Sync

User Guides and Documentation

A full suite of product documentation is available for BlackBerry Desktop Software:

View the BlackBerry Desktop Manager v5.0.1 user guide (PDF)
View and download product documentation

Knowledge Base Articles

Perform a clean uninstall of BlackBerry Desktop Software
Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
Applications are removed after upgrading or switching to a BlackBerry smartphone running BlackBerry Device Software version 5.0
View more knowledge base articles

On the Forums

Guide to installing applications on the BlackBerry smartphone
How to use your BlackBerry smartphone as a USB device
Installation of BlackBerry Desktop Software fails
View more forums posts

Get the latest knowledge base articles about BlackBerry Desktop Software

Get the latest forum posts about BlackBerry Desktop Software

Global Navigation

Site Navigation