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BlackBerry Certification Program

BlackBerry Certification Program
 
 

Overview

Having the Knowledge is One Thing. Demonstrating It is Another

The BlackBerry® Certification Program validates the skills and knowledge you’ve gained when it comes to BlackBerry® products and services.

What Certifications are Offered?

BlackBerry Certifications, exams and exam guides are grouped according to specific roles in the various stages of BlackBerry deployment:

Notes

View resources and suggested training courses

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BlackBerry Certification Credential Manager

The new BlackBerry Certification credential management system allows you to track and manage your BlackBerry Certification Program profile and status.

Log in to the BlackBerry Certification Credential Manager

Who Can Get Certified?

The BlackBerry Certification Program is open to everyone, from BlackBerry customers to employees of service providers.

How Do I Get Certified?

To get certified, you must register for and take exams at one of Prometric's Testing Centers, which are available at over 3000 locations around the world. Exams are 1.5 hours and cost $150 USD. Beta exams, indicated by exam codes that start with BCX, are 4 hours long.

How Can I Prepare for My Exam?

There are a number of resources available to help you prepare for your exams, from BlackBerry training courses to exam guides. View suggested training courses

Ensuring the integrity of the BlackBerry Certification Program material is vital to maintaining the value of the credentials you've earned. BlackBerry Certification Materials and Certification Exam content is proprietary and confidential property of Research In Motion. Research In Motion does not authorize the recording, copying, distribution or sale of exam content or practice exams. Distribution and/or use of proprietary and confidential content in violation of the BlackBerry Certification Candidate Agreement may void your exam results, jeopardize your certification and result in further action by Research In Motion. Please see the Candidate BlackBerry Certification Agreement (PDF). Should you have any questions, contact us at certification@blackberry.com.

Read more about the BlackBerry Certification Program and taking exams (PDF)

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Benefits for Individuals

The BlackBerry® Certification Program offers many benefits for your career.

Show You Have What It Takes

You know how much time and energy you’ve devoted to building your knowledge and developing your skills. But it’s not always obvious to everyone else. Certification is one way to cut to the chase. It can help demonstrate you’re the person to trust for the job.

Boost Your Career

Demonstrate your drive and ambition in a way that distinguishes you from others. Your certification is a testament to your knowledge and dedication.

Enhance Your Contribution to Your Team

Certification can set you apart as a recognized subject matter expert your colleagues can turn to for advice, which could enhance your team’s overall performance.

Stay Up-to-speed on Technology Trends

The BlackBerry Certification Program helps you stay on the cutting edge. And because new certifications are added regularly to reflect changing technology, it keeps you on the cutting edge.

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Benefits for Organizations

The BlackBerry® Certification Program allows your organization to add to its competitive advantages, boost productivity and acquire the know-how it needs to help it succeed in the wireless world.

Hire Demonstrated Proficiency and Talent

The BlackBerry Certification Program helps demonstrate employees have the skills and knowledge required for BlackBerry® solution specific roles across all stages of implementation. So whether you’re hiring someone new or considering a promotion, you’ll have guidance in identifying candidates with the relevant BlackBerry solutions qualifications.

Increase the Performance of IT Teams

When individuals in IT-related roles enhance their skills, the whole organization benefits. And that can translate into reduced downtime, better service, faster ROI and increased productivity, company-wide.

Add to Your Organization's Competitive Advantages

Employee certification demonstrates you’re dedicated to offering excellent service and support. Participation in the BlackBerry Certification Program shows your organization believes in training and keeping up-to-speed with ever-changing technology.

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Plan and Design

BlackBerry Certified Solution Designer

The BlackBerry Certified Solution Designer certification is designed for technical professionals who provide pre- and post-sales technical consulting services to BlackBerry customers.

Required Exams

Exams Currently Available

  • BCP-610 Designing and Deploying a BlackBerry Solution in a Microsoft Exchange Environment
  • BCP-611 Designing and Deploying a BlackBerry Solution in an IBM Lotus Domino Environment

Schedule an exam or view suggested training courses

Exam Guides

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BlackBerry Certified Application Developer

The BlackBerry Certified Application Developer certification is designed for technical professionals responsible for designing applications for the BlackBerry solution.

Required Exams

  • One exam related to developing applications for the BlackBerry solution
  • One exam related to developing either Java® or web applications for the BlackBerry solution

Exams Currently Available

  • BCP-810 Developing Applications for the BlackBerry Solution
  • BCX-811 Developing Java Applications for the BlackBerry Platform1
  • BCX-812 Developing Web Applications for the BlackBerry Platform1

Exam Guides

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1Exam codes that start with BCX are beta exams. Find out more about beta exams

 

Manage and Monitor

BlackBerry Certified System Administrator

The BlackBerry® Certified System Administrator certification is designed for technical professionals who install, configure and manage BlackBerry® Enterprise Server software in an enterprise environment.

Required Exams

  • One exam focused on maintaining a BlackBerry Enterprise Server in the platform of your choice: Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise®

Exams Currently Available

BlackBerry Enterprise Server v4.1 exams:

  • BCP-410 Maintaining a BlackBerry Enterprise Server in a Microsoft Exchange Environment
  • BCP-411 Maintaining a BlackBerry Enterprise Server in an IBM Lotus Domino Environment
  • BCX-413 Maintaining a BlackBerry Enterprise Server in a Microsoft Exchange Environment (new content)1

BlackBerry Enterprise Server v5.0 exams:

  • BCP-420 Maintaining a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment
  • BCP-421 Maintaining a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino

Schedule an exam or view suggested training courses

Exam Guides

Exams Coming Soon

  • BCX-412 Maintaining a BlackBerry Enterprise Server in a Novell GroupWise Environment1

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1Exam codes that start with BCX are beta exams. Find out more about beta exams

 

Support and Troubleshooting

BlackBerry Certified Support Specialist

Choose the BlackBerry Certified Support Specialist option if you support BlackBerry smartphone end-users in a BlackBerry® Internet Service or enterprise environment.

Required Exams

  • One exam on supporting BlackBerry smartphones in either a BlackBerry Internet Service or enterprise environment

Exams Currently Available

BlackBerry Internet Service exams:

  • BCP-210 Supporting BlackBerry Devices in a BlackBerry Internet Service Environment
  • NEW: BCX-220 Supporting BlackBerry Devices in a BlackBerry Internet Service v2.7 Environment1

Note: The BCX-220 exam is an update to the BCP-210 exam and is currently in beta. When this exam is released in its live format (approximately November 2009), the BCP-210 exam will be retired and no longer available for testing.

Individuals certified as a result of successfully passing the BCX-210 or BCP-210 exam will be required to recertify by March 31, 2010 to maintain their certification status. As of March 31, 2010, all BlackBerry Certified Support Specialist certifications earned as a result of successfully passing the BCX-210 or BCP-210 exam will expire. If you have any questions about the exam retirement or expiry process, email certification@blackberry.com.

BlackBerry Enterprise Solution exams:

  • BCP-211 Supporting BlackBerry Devices in an Enterprise Environment
  • BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0)

Schedule an exam or view suggested training courses

Exam Guides

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BlackBerry Certified Server Support Specialist

Choose the BlackBerry Certified Server Support Specialist option if you support an enterprise-based BlackBerry solution, including the BlackBerry® Enterprise Server and associated components.

Required Exams

  • One exam related to supporting BlackBerry smartphones in an enterprise environment
  • One exam related to supporting the BlackBerry Enterprise Server

Note: both exam requirements must be taken on the same BlackBerry Enterprise Server software version.

Exams Currently Available

BlackBerry Enterprise Server v4.1 exams:

  • BCP-211 Supporting BlackBerry Devices in an Enterprise Environment
  • BCP-212 Supporting the BlackBerry Enterprise Server in an IBM® Lotus® Domino® Environment
  • BCP-213 Supporting a BlackBerry Enterprise Server in a Microsoft® Exchange Environment

BlackBerry Enterprise Server v5.0 exams:

  • BCP-221 Supporting BlackBerry Devices in an Enterprise Environment (v5.0)
  • BCP-222 Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment
  • BCP-223 Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment

Schedule an exam or view suggested training courses

Exam Guides

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1Exam codes that start with BCX are beta exams. Find out more about beta exams

 

Future Certifications

Future certifications might include:

Future certifications for organizations may include:

  • BlackBerry Certified Reseller
  • BlackBerry Certified Training Center

To get more information or be notified of updates, contact us

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Resources and Training

Resources

Ensuring the integrity of the BlackBerry Certification Program material is vital to maintaining the value of the credentials you've earned. BlackBerry Certification Materials and Certification Exam content is proprietary and confidential property of Research In Motion. Research In Motion does not authorize the recording, copying, distribution or sale of exam content or practice exams. Distribution and/or use of proprietary and confidential content in violation of the BlackBerry Certification Candidate Agreement may void your exam results, jeopardize your certification and result in further action by Research In Motion. Please see the Candidate BlackBerry Certification Agreement (PDF). Should you have any questions, contact us at certification@blackberry.com

Suggested Training Courses

Please note: The training courses listed below don’t provide complete preparation for certifications, but may cover some exam objectives. For further details, please see the applicable exam guide on each certification's tab.

  Supporting BlackBerry Devices in a BlackBerry® Internet Service Environment – BCP-210 (PDF), BCX-220 (PDF) Supporting BlackBerry Devices in an Enterprise Environment – BCP-211 (PDF), BCP-221 (PDF)
Instructor-led Training
Administering and Supporting BlackBerry Internet Service v2.4 (PDF) checkmark  
Using BlackBerry Device and BlackBerry® Desktop Software v4.2 (PDF) checkmark checkmark
Supporting BlackBerry Devices and BlackBerry Desktop Software (PDF) checkmark checkmark
Web-based Training
What’s New with the BlackBerry XXXX Smartphone (PDF) checkmark checkmark
Using BlackBerry® Device Software v4.2.2 (PDF) checkmark checkmark
Using BlackBerry Desktop Software v4.2 SP2 (PDF) checkmark checkmark


 

  Maintaining
a BlackBerry Enterprise Server – BCP-410 (PDF), BCP-411 (PDF), BCX-413 (PDF), BCP-420 (PDF), BCP-421 (PDF)		 Designing
and Deploying a BlackBerry Solution – BCP-610 (PDF), BCP-611 (PDF)		 Supporting
the BlackBerry Enterprise Server – BCP-212 (PDF), BCP-213 (PDF), BCP-222 (PDF), BCP-223 (PDF)
Instructor-led Training
Introduction to Administering and Supporting the BlackBerry® Enterprise Server Software v4.1 SP2 – Level 1 (PDF) checkmark checkmark checkmark
Introduction to Administering and Supporting the BlackBerry Enterprise Server Software v4.1 SP2 – Level 2 (PDF) checkmark checkmark checkmark
Using the Advanced Features of BlackBerry Enterprise Server Software v4.1 SP2 (PDF) checkmark checkmark checkmark
BlackBerry Enterprise Security (PDF) checkmark checkmark checkmark
Planning and Designing the BlackBerry® Enterprise Solution (PDF) checkmark checkmark checkmark
Web-based Training
What’s New with the BlackBerry XXXX Smartphone (PDF) checkmark checkmark  
Using BlackBerry Device Software v4.2.2 (PDF)   checkmark  
Using BlackBerry Desktop Software v4.2 SP2 (PDF)   checkmark  

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FAQ

Where can I register for a certification exam?

To register for an exam, visit the Prometric website and click on Schedule your test.

Where can I find my nearest testing location?

Prometric has over 3000 testing sites across the world. To find the nearest testing location, go to the Prometric website and select Locate a test center.

What is the cost for each exam?

Each exam attempt costs $150 USD. To see the conversion to your own currency, visit the Prometric website and select Exam Fees

What kind of training material is available for certification exams?

Each BlackBerry® certification exam has its own exam guide. It’s recommended you review the relevant exam guide(s) as they outline the content required to successfully complete each certification exam.

In addition, you can find training courses related to the exam’s objectives in the corresponding exam guides. All of the exam guides can be found under the Certifications and Exams tab.

What’s a beta exam?

The BlackBerry Certification Program currently offers beta versions of exams—exam codes starting with BCX. A beta exam will consist of approximately 150-200 questions to be completed over 4 hours. Candidates will be asked to answer all of the questions that may be used in the final exam.

If beta candidates pass the beta exam, they’ll credit toward the relevant BlackBerry certification(s). Beta candidates will not receive their results immediately as beta results go under extensive analysis to determine the final pool of items and establish the passing score.

How do I become a beta participant?

To be added to the pool of potential beta candidates, email certification@blackberry.com with the certification streams/exams of interest. Due to the demand for beta exams, you may not receive an invitation to all exams of interest.

Can I achieve certification if I pass a beta exam?

Yes. Completing and passing the beta exam will grant you the same credit toward certification as a live exam.

How long will it take to receive my certification package after I have passed a live exam or a beta exam?

It will take approximately 8 to 10 weeks once you’ve written and passed a live exam to receive your certification package.

If you write a beta exam, it will take approximately 8 to 10 weeks to receive your certification package from the time the beta ends.

Which exam is right for me?

Each exam reflects real-life tasks a person working in a BlackBerry environment will perform. To determine which exams best suit your desired career path, review the BlackBerry Certification Program Guide. (PDF)

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What’s New

BlackBerry Certification Program Pre-exam Self-assessments

Pre-exam self-assessments can help you prepare for BlackBerry® certification exams by providing examples of the type of questions you’ll be presented with during the actual exam.

Two assessments are currently available:

Note: BlackBerry certification pre-exam self-assessment materials offered by Research In Motion (RIM) are intended to be used for study purposes only and do not imply or guarantee success on an actual BlackBerry certification exam.

Coming Soon: BlackBerry Certified Application Developer Stream

The BlackBerry Certified Application Developer certification will be available Fall 2009.

The BlackBerry Certified Application Developer certification is designed for technical professionals responsible for designing applications for the BlackBerry solution.

If you’re interested in participating in the BlackBerry Certified Application Developer beta exams, email the BlackBerry Certification Team at certification@blackberry.com

Learn more about the BlackBerry Certified Application Developer certification

BlackBerry Coach Self-study Guide Offerings

The BlackBerry coach self-study guide series is now available for a number of exam offerings. The self-study guides correspond directly to the exam objectives and are a great resource if you’re planning to attempt any of the below exams.

Self-study guide materials are currently available for the following exams:

  • BCP-410/BCX-413 – Maintaining a BlackBerry® Enterprise Server in a Microsoft® Exchange Environment
  • BCP-210 – Supporting BlackBerry Devices in a BlackBerry® Internet Service Environment
  • BCP-211 – Supporting BlackBerry Devices in an Enterprise Environment
  • BCP-213 – Supporting a BlackBerry Enterprise Server in a Microsoft Exchange Environment

An exam preparation bundle is also available for the BCP-211 exam.

For more information or to order your self-study guide, visit the Element K website and search the catalog for “BlackBerry”.

BlackBerry Certification Credential Management System

Maintain your BlackBerry Certification Program profile and track your status and progress toward certification through the new credential management system.

Your account will be automatically created upon completion of your first BlackBerry certification exam and you’ll receive an Account Activation email with the details you’ll need to access your account. Those who have previously completed an exam and provided their email address when registering were sent account activation emails at the launch of the system.

If you’ve previously taken an exam and haven’t received your account activation email, contact certification@blackberry.com and provide your Prometric testing ID. A BlackBerry Certification Program team member will verify your information, update your email address and send you details to access the system.

Once you’ve activated your account, the BlackBerry Certification credential management system will be accessible to you at www.blackberry.com/mycert.

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