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Overview
Having the Knowledge is One Thing. Demonstrating It is Another
The BlackBerry® Certification Program validates the skills and knowledge you’ve gained when it comes to BlackBerry® products and services.
What Certifications are Offered?
BlackBerry Certifications are grouped according to specific roles in the various stages of BlackBerry deployment:
- Plan and Design
- Manage and Monitor
- Support and Troubleshoot
Who Can Get Certified?
The BlackBerry Certification Program is open to everyone, from BlackBerry customers to employees of service providers.
How Do I Get Certified?
To get certified, you must register for and take exams at one of Prometric's Testing Centers, which are available at over 3,000 locations around the world. Exams are 1.5 hours and cost $150 USD. Beta exams, indicated by exam codes that start with BCX, are four hours long.
How Can I Prepare for My Exam?
There are a number of resources available to help you prepare for your exams, from BlackBerry training courses to exam guides. View suggested training courses.
Read more about the BlackBerry Certification Program and taking exams (PDF)Learn More
Benefits for Individuals
The BlackBerry® Certification Program offers many benefits for your career.
Show You Have What It Takes
You know how much time and energy you’ve devoted to building your knowledge and developing your skills. But it’s not always obvious to everyone else. Certification is one way to cut to the chase. It can help demonstrate you’re the person to trust for the job.
Boost Your Career
Demonstrate your drive and ambition in a way that distinguishes you from others. Your certification is a testament to your knowledge and dedication.
Enhance Your Contribution to Your Team
Certification can set you apart as a recognized subject matter expert your colleagues can turn to for advice, which could enhance your team’s overall performance.
Stay Up-to-speed on Technology Trends
The BlackBerry Certification Program helps you stay on the cutting edge. And because new certifications are added regularly to reflect changing technology, it keeps you on the cutting edge.
Learn More
Benefits for Organizations
The BlackBerry® Certification Program allows your organization to add to its competitive advantages, boost productivity and acquire the know-how it needs to help it succeed in the wireless world.
Hire Demonstrated Proficiency and Talent
The BlackBerry Certification Program helps demonstrate employees have the skills and knowledge required for BlackBerry® solution specific roles across all stages of implementation. So whether you’re hiring someone new or considering a promotion, you’ll have guidance in identifying candidates with the relevant BlackBerry solutions qualifications.
Increase the Performance of IT Teams
When individuals in IT-related roles enhance their skills, the whole organization benefits. And that can translate into reduced downtime, better service, faster ROI and increased productivity, company-wide.
Add to Your Organization's Competitive Advantages
Employee certification demonstrates you’re dedicated to offering excellent service and support. Participation in the BlackBerry Certification Program shows your organization believes in training and keeping up-to-speed with ever-changing technology.
Learn More
Plan and Design
BlackBerry Certified Solution Designer
The BlackBerry® Certified Solution Designer certification is designed for technical professionals who provide pre- and post-sales technical consulting services to BlackBerry customers.
Required Exams
- One exam related to administering the BlackBerry® Enterprise Server
- One exam related to designing and deploying BlackBerry solutions
When taking either of the above exams, you will have the opportunity to test on the platform of your choice: Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise®.
Exams Currently Available
Designing and Deploying a BlackBerry solution:- BCX-611 Designing and Deploying a BlackBerry Solution in an IBM Lotus Domino Environment1
- BCX-612 Designing and Deploying a BlackBerry Solution in a Novell GroupWise Environment1
Schedule an exam or view suggested training courses.
Exam Guides
- BCX-610 Designing and Deploying a BlackBerry Solution in a Microsoft Exchange Environment1 (PDF)
- BCX-611 Designing and Deploying a BlackBerry Solution in an IBM Lotus Domino Environment1(PDF)
- BCX-612 Designing and Deploying a BlackBerry Solution in a Novell GroupWise Environment1 (PDF)
Exams in Development Stages
Designing and Deploying a BlackBerry solution:- BCX-610 Designing and Deploying a BlackBerry Solution in a Microsoft Exchange Environment1
Learn More
- Managing and monitoring certifications
- Supporting and troubleshooting certifications
- Learn more about the BlackBerry Certification Program and taking exams (PDF)
- View resources and suggested training courses
- Find out about future certifications
- Read FAQ
1Exam codes that start with BCX are beta exams. Find out more about beta exams.
Manage and Monitor
BlackBerry Certified System Administrator
The Certified BlackBerry Enterprise Server Administrator certification is designed for technical professionals who install, configure and manage BlackBerry® Enterprise Server software in an enterprise environment.
Required Exams
- One exam focused on maintaining a BlackBerry Enterprise Server in the platform of your choice: Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise®
Exams Currently Available
- BCP-410 Maintaining a BlackBerry Enterprise Server in a Microsoft Exchange Environment
- BCX-411 Maintaining a BlackBerry Enterprise Server in an IBM Lotus Domino Environment1
Schedule an exam or view suggested training courses.
Exam Guides
- BCP-410 Maintaining a BlackBerry Enterprise Server in a Microsoft Exchange Environment (PDF)
- BCX-411 Maintaining a BlackBerry Enterprise Server in an IBM Lotus Domino Environment (PDF)
Exams Coming Soon
- BCX-412 Maintaining a BlackBerry Enterprise Server in a Novell GroupWise Environment1
Learn More
- Supporting and troubleshooting certifications
- Learn more about the BlackBerry® Certification Program and taking exams (PDF)
- View resources and suggested training courses
- Find out about future certifications
- Read FAQ
1Exam codes that start with BCX are beta exams. Find out more about beta exams.
Support and Troubleshooting
BlackBerry Certified Support Specialist
Choose the BlackBerry Certified Support Specialist option if you support BlackBerry smartphone end-users in a BlackBerry® Internet Service or enterprise environment.
Required Exams
- One exam on supporting BlackBerry smartphones in either a BlackBerry Internet Service or Enterprise Environment
Exams Currently Available
- None (Exams will be available in Fall 2008)
Schedule an exam now or view suggested training courses for supporting BlackBerry devices exams.
Exam Guides
- BCX-210 Supporting BlackBerry Devices in a BlackBerry Internet Service Environment1 (PDF)
- BCX-211 Supporting BlackBerry Devices in an Enterprise Environment1 (PDF)
Exams In Development Stages
- BCX-210 Supporting BlackBerry Devices in a BlackBerry Internet Service Environment1
- BCX-211 Supporting BlackBerry Devices in an Enterprise Environment1
BlackBerry Certified Server Support Specialist
Choose the BlackBerry Certified Server Support Specialist option if you support an enterprise-based BlackBerry solution, including the BlackBerry® Enterprise Server and associated components.
Required Exams
- One exam related to supporting BlackBerry smartphones in an enterprise environment
- One exam related to supporting the BlackBerry Enterprise Server
Exams Currently Available
- None (Exams will be available in Fall 2008)
Schedule an exam or view suggested training courses.
Exam Guides
- BCX-212 Supporting the BlackBerry Enterprise Server in an IBM Lotus Domino Environment1 (PDF)
- BCX-213 Supporting a BlackBerry Enterprise Server in a Microsoft Exchange Environment1 (PDF)
Exams Coming Soon
- BCX-214 Supporting the BlackBerry Enterprise Server in a Novell® GroupWise® Environment1
Exams In Development
- BCX-212 Supporting the BlackBerry Enterprise Server in an IBM® Lotus® Domino® Environment1
- BCX-213 Supporting a BlackBerry Enterprise Server in a Microsoft® Exchange Environment1
Learn More
- Learn more about the BlackBerry Certification Program and taking exams (PDF)
- View resources and suggested training courses
- Find out about future certifications
- Read FAQ
1Exam codes that start with BCX are beta exams. Find out more about beta exams.
Future Certifications
Future certifications might include:
- BlackBerry® Certified Enterprise Application Developer
- BlackBerry Certified Trainer
- BlackBerry Sales Expert
- BlackBerry Expert User
Future certifications for organizations may include:
- BlackBerry Certified Reseller
- BlackBerry Certified Training Center
To get more information or be notified of updates, please contact us.
Learn More
- View current certifications:
- Learn more about the BlackBerry Certification Program and taking exams (PDF)
- Read FAQ
Resources and Training
Resources
- BlackBerry® Certification Program Guide (PDF)
- Webcast: BlackBerry Certification Program: Understanding IT Certifications
- BlackBerry® Technical Solution Center
Suggested Training Courses
Please note: The training courses listed below do not provide complete preparation for certifications, but may cover some exam objectives. For further details, please see the applicable exam guide on each certification's tab.
| Supporting BlackBerry Devices in a BlackBerry® Internet Service Environment (BCX-210) | Supporting BlackBerry Devices in an Enterprise Environment (BCX-211) | |
| Instructor-led Training | ||
| Administering and Supporting BlackBerry Internet Service v2.4 | ![]() |
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| Using BlackBerry Device and BlackBerry® Desktop Software v4.2 | ![]() |
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| Supporting BlackBerry Devices and BlackBerry Desktop Software | ![]() |
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| Web-based Training | ||
| What’s New with the BlackBerry XXXX Smartphone | ![]() |
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| Using BlackBerry® Device Software v4.2.2 | ![]() |
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| Using BlackBerry Desktop Software v4.2 SP2 | ![]() |
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| Maintaining a BlackBerry Enterprise Server in a Microsoft® Exchange Environment (BCP-410) |
Designing and Deploying a BlackBerry Solution in a Microsoft Exchange Environment (BCX-610) |
Supporting the BlackBerry Enterprise Server in an IBM® Lotus® Domino® Environment (BCX-212) |
Supporting a BlackBerry Enterprise Server in a Microsoft Exchange Environment (BCX-213) |
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| Instructor-led Training | ||||
| Introduction to Administering and Supporting the BlackBerry® Enterprise Server Software v4.1 SP2 – Level 1 | ![]() |
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| Introduction to Administering and Supporting the BlackBerry Enterprise Server Software v4.1 SP2 – Level 2 | ![]() |
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| Using the Advanced Features of BlackBerry Enterprise Server Software v4.1 SP2 | ![]() |
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| BlackBerry Enterprise Security | ![]() |
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| Planning and Designing the BlackBerry® Enterprise Solution | ![]() |
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| Web-based Training | ||||
| What’s New with the BlackBerry XXXX Smartphone | ![]() |
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| Using BlackBerry Device Software v4.2.2 | ![]() |
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| Using BlackBerry Desktop Software v4.2 SP2 | ![]() |
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Learn More
FAQ
Where can I register for a certification exam?
Visit www.prometric.com/blackberry and click on “Schedule, Register, Cancel or Confirm an Exam”
Where can I find my nearest testing location?
Prometric has over 3000 testing sites across the world. To find your nearest testing location, please visit www.prometric.com/blackberry, and select “Locate a
Can I achieve certification if I pass a beta exam?
Yes! Completing and passing the beta exam will grant you with the same credit toward certification as a live exam. One of the benefits of beta testing is that you will achieve certification before anyone else!
What kind of training material is available for the certification exams?
Each exam will have its own Self Study Guide that will be related to each exam. At the moment, we are in the process of releasing Self Study Guides for every certification exam. We currently looking to release the Self Study Guide for exam BCP-410, as well as launching the Self Study Guide for exam BCP-210 in coming months.
In addition, you can find training courses related to the exam’s objectives in the corresponding exam guides. To find these guides please see the exam’s tab.
What is the cost for each exam?
Each exam attempt costs USD$150. To see the conversion to your own currency, please visit Prometric’s website and select “Exam Fees”.
Which exam is right for me?
Each exam reflects real life tasks a person working in a BlackBerry environment will perform. To determine which exams best suits the career path you wish to embark, please review the BlackBerry Certification Program guide.
What is a beta exam?
The
How do I become a beta participant?
To be added to the pool of potential beta candidates, please email certification@blackberry.com with the certification streams/exams of interest. Note: due to the demand for beta exams, you may not receive an invitation to all exams of interest.
How long will it take to receive my certification package after I passed my exam?
Postal delivery may take 8 to 10 weeks, depending on your location.

