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| Overview | BlackBerry 101 | Guides & Manuals | Downloads | Warranty Information | Technical Support & Training |
Overview
The BlackBerry® 7200 Series gives mobile professionals access to the multiple software applications they need, along with a color screen, thumb-operated trackwheel with a full QWERTY keyboard and Bluetooth® support.
Research In Motion (RIM) offers a wide range of supporting documentation and resources to help you understand and get the most out of your BlackBerry 7200 Series smartphone. View and download the information listed below to find out more.
BlackBerry 101
Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.
Tips and Tricks
Want to add even more free time to your day? These shortcuts and tips will help you use your BlackBerry smartphone smarter and more efficiently.
Guides & Manuals
Research In Motion (RIM) offers a full suite of helpful smartphone documentation for the BlackBerry® 7200 Series, including:
- Getting Started Guide – contains step-by-step information for first-time users to set up and start using their BlackBerry® smartphone
- User Guide – describes how to use your BlackBerry smartphone, with step-by-step procedures, troubleshooting and shortcuts
- Safety and Product Information Booklet – contains product specifications and safety information for your specific BlackBerry smartphone model
View and download User Guides and product documentation for:
Downloads
BlackBerry Device Software
At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now
BlackBerry Desktop Manager and BlackBerry Device Manager
Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you backup and restore data, synchronize with your email server, add and remove applications on your smartphone and even quickly recharge your smartphone battery. Find BlackBerry Desktop Manager and BlackBerry Device Manager now
Warranty Information
Limited Warranty
All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.
RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components — including BlackBerry smartphone, cradle and holster — if it is found to be defective. The limited warranty does not apply to:
- Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
- Scratches or cracks to the LCD screen
- Damage caused by accident, misuse, abuse, neglect or misapplication
- Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives
If your smartphone requires servicing, review your service options and our Out of Warranty policy.
Technical Support & Training
BlackBerry Technical Support Services
BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.
A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.
Learn more about BlackBerry Technical Support Services
BlackBerry Incident Based Support
BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.
Find out more about BlackBerry Incident Based Support
BlackBerry Training
BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.
Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.