Overview

In a fast-paced world, at all levels of government, you need current and critical information to deliver top-notch service to your constituents. These demands make the public sector a leading adopter of wireless technology. The BlackBerry® Business Solutions for Government and the Public Sector is the wireless solution governments choose most.

Higher Education

BlackBerry Business Solutions helps your institution attract more students, improve campus communications, build your leadership image and enhance the education experience.

Learn about wireless solutions in Higher Education

Public Safety/Law Enforcement

Public safety organizations strive to improve responsiveness and comprehensive service to the public—all on limited budgets. Get in-depth insight into the solutions available for your organization.

Learn about BlackBerry solutions for Public Safety

Field Service/Inspections

Wireless field service applications for BlackBerry smartphones allows your field employees to respond to important customer, inventory and dispatch information.

Learn about mobile field service solutions

Continuity of Operations Planning (COOP)

BlackBerry® Enterprise Solution provides COOP information to your mobile workforce for better emergency responsiveness.

Learn about BlackBerry Enterprise Solution for COOP

Department of Defense (DoD)

BlackBerry® Solutions are a complete and widely deployed wireless platform for the DoD allowing personnel to communicate wirelessly while meeting security requirements.

Learn about BlackBerry Enterprise Solution for DoD

Products & Services

BlackBerry® Business Solutions are made up of customizable software and services because the best solution for your business should be one based on your business.

BlackBerry Smartphones

BlackBerry Business Solutions provide a choice of powerful smartphones and BlackBerry® enabled devices to best suit your needs.

BlackBerry Smart Card Reader

The BlackBerry® Smart Card Reader is a lightweight, wearable smart card reader that enables controlled access to BlackBerry smartphones using Bluetooth® technology and advanced AES-256 encryption. Purchase now from the BlackBerry Accessory Store

BlackBerry Software

BlackBerry software manages the link between the BlackBerry smartphone and your business.

BlackBerry Professional Services

The BlackBerry® Professional Services group can be engaged to provide guidance on the initial design and architecture of mobile solutions, assist with upgrade management or manage new infrastructure or application development projects. Learn more about BlackBerry Professional Services

BlackBerry Partner Solutions

Connect to your existing Field Service or Customer Relationship Management (CRM) software with the help of a trusted third party who specializes in this application area. Take a look at the partner solutions available

Partner Solutions

• Field Service and Help Desk Solutions
• Continuity Of Operations And Emergency

There are over 300 BlackBerry® Alliance Members that build out-of-the-box and custom enterprise applications* to mobilize your business. Below is a list of some of the members serving the public sector.

Third-party Solutions for Continuity Of Operations And Emergency*

OnSet METAmessage Emergency

METAmessage Emergency Communications features let you automatically update PIN addresses on all of your BlackBerry smartphones, blast messages to groups, archive PIN/SMS messages and store and update plans and emergency documents on devices. And, the Emergency Gateway maintains BlackBerry smartphone access to vital documents and data in the event of a loss of network infrastructure.

• OnSet METAmessage Emergency datasheet (PDF)

Wallace Incident Communicator

WIC, the Wallace Incident Communicator™, is the enterprise solution for wireless incident management and secure crisis communications. In a crisis, WIC delivers secure, audited Chat, PIN and even snap-shot TV images on your BlackBerry smartphone. WIC also ensures that your plans, forms, maps and call lists are always up-to-date on your staff's BlackBerry smartphones.

• Wallace Incident Communicator datasheet (PDF)

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*Your use of third party software, hardware, products, and/or services (collectively, the "Third-party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third-party Information licenses, if any. Any Third-party Information that is provided with or without Research In Motion (RIM) products and/or services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-party Information and RIM assumes no liability whatsoever in relation to the Third-party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-party Information herein does not imply endorsement by RIM of the Third-party Information or the third party in any way. RIM does not control and is not responsible for any Third-party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third-party Information.

Customer Success

Learn about the government and public sector organizations around the world that have successfully implemented BlackBerry® Business Solutions for Government and the Public Sector.

By Jurisdiction

Federal

• Department of Agriculture (PDF)
  Find out how the Department of Agriculture's Information Systems and Technology Management team used the BlackBerry® wireless solution to improve response time and customer service.

State and Local Government

• Pennsylvania Office of the Attorney General (PDF)
  Find out about the many ways the Pennsylvania Office of the Attorney General is using BlackBerry smartphones.

Department of Defense

• Department of Defense (PR)
  The US Department of Defense works directly with Research In Motion (RIM) to ensure the security of the BlackBerry® Enterprise Solution.

By Application

Public Safety/Law Enforcement

• Broward County Emergency Management
  Learn how BlackBerry smartphones helped Broward County Emergency Management simplify their communication devices in the field, allowing for field reporting and responsiveness.

• Cape Breton Regional Police Service
  Read about how the Cape Breton Regional Police Service uses xwave’s OnPatrol application on BlackBerry smartphones to query the Canadian Police Information Centre database.

• Loire Atlantique Fire & Rescue Service
  Learn how a BlackBerry solution solved the two main challenges faced by SDIS Loire-Atlantique: availability and responsiveness.

• London Police Services
  Working with a partner and leveraging their existing BlackBerry® Enterprise Solution, London Police Services created a custom application for BlackBerry smartphones that allowed officers to access their Records Management System.

• Oklahoma County Sheriff’s Office
  Find out how the Oklahoma County Sheriff’s Office has not just improved access to information for their deputies, they’ve done it cost-effectively. Where an in-vehicle laptop-based solution isn’t required, they’ve found that BlackBerry smartphones for NCIC access can save dollars.

• Sikeston Public Safety
  Find out how Sikeston Public Safety uses BlackBerry smartphones to access the critical information needed at hazardous material spills.

• West Yorkshire Police
  Learn how West Yorkshire Police uses a BlackBerry solution to increase visibility and productivity.

Field Service/Inspections

• City of Nanaimo
  The City of Nanaimo updated it wireless inspection process with FieldPro for BlackBerry from Mpowered, offering a streamlined approach for inspectors to complete inspections and mobile printing.

Network and Systems Management

• Department of Agriculture (PDF)
  Find out how Epoch Integration, a BlackBerry partner, delivered their NeedTEXT® Shell on the BlackBerry smartphone to enable secure, terminal emulation so that the servers could be managed from remote locations.

Read additional stories about customer successes with BlackBerry solutions

Resource Library

Brochures

• Field Service Flash Video
• BlackBerry® Business Solutions for the Public Sector (PDF)
• BlackBerry® for Public Safety Organizations (PDF)
• BlackBerry® Smart Card Reader (PDF)

Webcasts

• Mobilize Your Office Equipment Service & Repair Staff with BlackBerry & MWA
• Mobility Solutions in Construction with BlackBerry and Actsoft
• Combat Rising Gas Prices with BlackBerry and Actsoft

News & Events

Stay up-to-date with the latest information on press releases, articles and events we will be attending in the coming months.

How to Buy