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Enterprise
 

Overview

No matter how large your enterprise, one thing is clear: the world of business is changing. Customers are more demanding. Deadlines are tighter. Expectations are greater. And if you don't find new ways to stay competitive, you’ll be left behind. Enterprise mobility isn’t just nice to have—it’s a necessity.

BlackBerry Business Solutions for Enterprise Mobility

It’s not surprising then that BlackBerry® Business Solutions for enterprise mobility is the leading wireless solution within large enterprises. The BlackBerry wireless solution is ideal to allow your business to:

Achieve Compelling ROI

Wirelessly extend information from your existing applications and systems without having to rebuild or replace them. BlackBerry Business Solutions for enterprise mobility allow you to achieve and grow the optimizations of your original technology investments.

Make Better Decisions

With on-the-spot access to information residing in enterprise systems, mobile professionals can make more informed decisions. With BlackBerry Business Solutions for enterprise mobility, personnel in the field can receive proactive wireless notifications of emerging business issues and take action before the repercussions become serious.

Improve Customer Satisfaction

BlackBerry Business Solutions can help strengthen customer relationships by putting key account, inventory and order information from Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems into the hands of mobile professionals. Customer questions can be answered quickly, providing the best service possible.

Improve Productivity

BlackBerry Business Solutions can allow mobile professionals to keep work moving forward while away from the office. An Ipsos Reid study shows that most BlackBerry smartphone users can turn one hour of downtime into productive work time each day, while increasing the efficiency of a team by nearly 30%.

Learn more about BlackBerry Business Solutions for enterprise mobility

 

Products & Services

BlackBerry® Business Solutions are made up of customizable software and services because the best solution for your business should be one based on your business.

BlackBerry Smartphones

BlackBerry Business Solutions provide a choice of powerful smartphones and devices with BlackBerry® Connect™ software to best suit your needs.

BlackBerry Software

BlackBerry software manages the link between the BlackBerry smartphone and your business. BlackBerry® Enterprise Server software allows organizations to extend the benefits of their email or messaging application and other enterprise tools to mobile professionals. Find out more about BlackBerry Enterprise Server

BlackBerry Partner Solutions

Connect to your existing applications, from Customer Relationship Management (CRM) to Enterprise Resource Planning (ERP) and business analytics, with the help of a trusted third party who specializes in this application area. Take a look at the partner solutions available

 

Partner Solutions

There are over 300 BlackBerry® Alliance Program members that build out-of-the-box and custom enterprise applications1 to mobilize your business. Below is a list of some of the members serving large enterprises.

Third-party Business Intelligence Solutions

Mirifex Systems

Mirifex Mobile Business Access (MBA) is a quick deployment mobile application framework that provides enterprises with a template-based method to mobile-enable critical applications on BlackBerry smartphones. MBA works in both push and pull mode to allow full interactive access to corporate applications, databases and other stored information.

Vaultus Mobile Technologies

With Vaultus, firms can run their IT Help Desk applications on BlackBerry smartphones, giving service technicians wireless access to ticket information, even when away from wireless coverage. This boosts field technician productivity and effectiveness, increases speed and dramatically improves response time.

Technicians can acknowledge, update, close, forward or create service tickets on the BlackBerry smartphone and ticket detail can be viewed on a single screen. Technicians can also view and update inventory and perform asset management tasks.

The Executive Dashboard enables district managers to have wireless access to sales data on BlackBerry smartphones. Managers can drill down from division, to region, to store, to department. They can view sales by day, week, month, quarter and year, and compare performance versus “the plan”. Data gets refreshed automatically.

Wallace Wireless

WIC, the Wallace Incident Communicator™, is the enterprise solution for wireless incident management and secure crisis communications. In a crisis, WIC delivers secure, audited Chat, PIN and even snap-shot TV images on BlackBerry smartphones. WIC also ensures your plans, forms, maps and call lists are always up-to-date on your staff’s BlackBerry smartphones.

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Third-party Field Service Solutions

Actsoft

Comet Tracker, by Actsoft, is a mobile management solution that provides businesses with the tracking of worker locations, times, tasks and jobs. Utilizing BlackBerry smartphones, remote workers are fully equipped with a GPS tracking and data collection tool.

Dispatchers dispatch jobs to the worker’s smartphone, while workers enter or barcode scan field data, instantly sending it back to the office. This data is validated with a time and location stamp.

Comet Tracker, together with a BlackBerry smartphone, has helped companies increase worker productivity, while reducing operating costs.

Aeroprise

Mobile BMC® Remedy® is an award-winning product from Aeroprise. Extend IT service management to smartphones and create, update and search incident, change and asset records virtually anywhere, anytime.

This intuitive BlackBerry smartphone application allows access to all information within BMC Remedy for maximum productivity in or out of wireless coverage. It supports all standard BMC Remedy workflows, including out-of-box and custom applications. Mobile BMC Remedy also features real-time alerts, mobile reports and context-aware features such as Who’s On?.

AIRTIME-Manager

A4P runs in the background on BlackBerry smartphones and captures the time spent on calls, email messages and other events. Tasks that are billable to a client/project are automatically assigned the appropriate billing codes stored in memory. The user defines an event as billable upon completing a task—without interruption in workflow. Captured data is wirelessly sent to A4P’s backend system, which allows access to time records via the web.

Antenna Software

Antenna Software offers an integrated suite of vertically focused mobile enterprise applications for field service management that maximize operational efficiency and profitability, increase customer satisfaction and improve competitive advantage. Antenna’s A3 for Field Service enables field service technicians to access and interact with essential information from enterprise systems using BlackBerry smartphones.

Sybase Inc.

34,000 enterprise customers and 91 of the Fortune 100 rely on Sybase technology to manage, analyze and mobilize information. Sybase BlackBerry® Enterprise Solutions extend your existing enterprise applications and business processes to the BlackBerry smartphone using over 20 years of industry-leading experience, proven Sybase technologies and pre-built connectors developed through strategic partnerships with enterprise software companies such as SAP®.

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Third-party Sales Force Automation (SFA) Solutions

iEnterprises

CRM on the Go™ is the ultimate wireless Customer Relationship Management (CRM) application that helps you and your mobile workforce easily manage sales leads, clients, opportunities and more so you can improve sales, productivity and customer care virtually whenever and wherever you need to most.

CRM on the Go is designed for BlackBerry smartphones, so it’s available virtually anytime and anyplace—even when you’re out of the cellular network coverage area. CRM on the Go works with any CRM application, including iExtensions CRM, Salesforce.com, Siebel and more, so you can make your existing CRM investment easier to use and your revenues grow.

Sybase Inc.

34,000 enterprise customers and 91 of the Fortune 100 rely on Sybase technology to manage, analyze and mobilize information. Sybase BlackBerry Enterprise Solutions extend your existing enterprise applications and business processes to the BlackBerry smartphone using over 20 years of industry-leading experience, proven Sybase technologies and pre-built connectors developed through strategic partnerships with enterprise software companies such as SAP.

Vaultus Mobile Technologies

With Vaultus, firms can run their sales applications on BlackBerry smartphones, giving reps and managers wireless access to pertinent information, even when away from wireless coverage. The Vaultus solution boosts sales rep productivity and effectiveness, increases speed and improves team communication. Reps can:

  • View company or contact data
  • Update forecasts and work notes
  • Enter activities
  • And more

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Third-party Solutions for Managed Services

InterNoded

InterNoded’s Wireless Advantage (IWA) provides deployment support for the BlackBerry wireless solution, including hardware, software and services that reduce the time and financial investments to implement BlackBerry® Business Solutions.

At its core, IWA enables companies to use the many benefits of BlackBerry® Enterprise Server software by shifting the task of 24x7 monitoring, hosting, maintenance and support to InterNoded's state-of-the-art data center.

InterNoded is able to support BlackBerry smartphone related services and applications, and IBM® software and hardware technologies.

REGARD

REGARD has been a trusted wireless solutions provider for BlackBerry products since 1998. Comprised of highly experienced application developers and systems consultants, REGARD offers full-cycle wireless deployment solutions (systems/software strategy, analysis, design, implementation, development, training and support) on Microsoft® Exchange and IBM® Lotus® Domino® platforms. As a "one-source" carrier-agnostic provider, clients rely heavily on REGARD’s expert procurement services.

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Third-party Solutions for Document Access, Forms, Other Services

Flowfinity Wireless Inc.

The Flowfinity Solutions Platform enables always-available applications for BlackBerry smartphones without requiring client-side coding. The Flowfinity approach delivers a low risk, cost-effective means of offering front-end integration to enterprise systems. This technology provides integrators with a competitive advantage by enabling rapid development of dependable and high performance mobile solutions that leverage existing tools and technologies.

Flowfinity Solutions Platform fully supports both .NET (C# and Visual Basic) and Java® development of solutions for BlackBerry smartphones, making it easier to leverage skills and code developed using tools such as Microsoft® Visual Studio®. The product integrates with bar code scanners, receipt printers and magnetic stripe readers.

Onset Technology

METAmessage Legal provides access to document management, time-and-billing, CRM and research applications on BlackBerry smartphones. Designed for every law firm deploying BlackBerry smartphones, the solution lets mobile attorneys:

  • Access document management systems to read, print and send (WorkSite™, etc.)
  • Enter time and billing stats (Carpe Diem®, etc.)
  • Retrieve client info and matters from CRM applications (InterAction®, etc.).

The solution also lets mobile attorneys spell-check outgoing messages and retrieve legal research (LexisNexis™, etc.). METAmessage is a solution chosen by over 150 law firms (40+ in AmLaw 100), including:

  • Dewey Ballantine
  • Mintz Levin
  • Ropes & Gray
  • Palmer & Dodge
  • Womble
  • Carlysle
  • And many more

Sybase, Inc.

34,000 enterprise customers and 91 of the Fortune 100 rely on Sybase technology to manage, analyze and mobilize information. Sybase BlackBerry Enterprise Solutions extend your existing enterprise applications and business processes to the BlackBerry smartphone using over 20 years of industry-leading experience, proven Sybase technologies and pre-built connectors developed through strategic partnerships with enterprise software companies such as SAP.

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1Your use of third party software, hardware, products, and/or services (collectively, the "Third Party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third Party Information licenses, if any. Any Third Party Information that is provided with or without Research In Motion's (RIM's) products and/or services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-Party Information herein does not imply endorsement by RIM of the Third Party Information or the third party in any way. RIM does not control and is not responsible for any Third Party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third Party Information.

 

Customer Success

Thousands of organizations worldwide have successfully increased productivity and improved collaboration with BlackBerry® Business Solutions.

Sales Professionals

  • JJ Barnicke Limited
    Learn how this commercial real estate firm with more than 400 sales professionals got instant access to corporate property information to better serve clients and speed up sales cycles by accessing their Customer Relationship Management (CRM) system on BlackBerry smartphones.

Service Employees

  • Suncor Energy
    Find out how Suncor Energy equipped its Territory Managers with BlackBerry smartphones to audit each gas station’s performance.

Read more customer success stories

 

News & Events

Stay up-to-date with the latest information on press releases, articles and events we will be attending in the coming months.


Check back soon for updates.

 

How to Buy

 

Product Purchasing Options Next Steps
BlackBerry® Smartphones Smartphones can be  purchased from a variety of network service providers and retail stores
  • Locate the smartphone you’re interested in and select a service provider
  • Go directly to your service provider’s website to locate a dealer near you
BlackBerry® Enterprise Server Software Server software can be purchased online or via phone directly from Research In Motion (RIM) or can be purchased from a variety of network service providers
  • Order online or call 1-800-327-9085 for assistance
  • Go directly to your service provider’s website to place your order
BlackBerry® Authentic Accessories BlackBerry smartphone charging solutions, holsters, battery doors and BlackBerry® Smart Card Readers are available for purchase online
Partner Solutions (Applications) Partner solutions or third-party applications are available for simple, out-of-the box applications such as games or expense reporting online. Enterprise class applications are available directly from third parties that participate in the BlackBerry® Alliance Program

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