Overview

When your sales force is mobile, they're away from the most important thing that connects your business to customers — your Customer Relationship Management (CRM) database. Imagine if they could update information and have fast access to unlimited customer data while mobile.

Mobile Sales Force Automation Solutions

BlackBerry® Business Solutions can give your salespeople mobile access to:

• Enterprise CRM systems
• Sales force automation systems
• Order status information, pricing details and inventory availability
• Sales force route planning and navigation with BlackBerry® Maps and GPS (Global Positioning System) location-based services¹
• Sales forecasts and targets
• Email, phone, contacts, and Internet

Benefits of Mobile Sales Force Automation

BlackBerry Business Solutions enable your mobile sales force to take their SFA and CRM systems with them wherever they go including the benefits of:

• Closing deals faster with up-to-date account, inventory and order information
• Responding quickly to sales opportunities by accessing corporate systems
• Managing appointments more effectively with wirelesse calendaring, email and corporate data access

Learn how mobile sales force automation with BlackBerry Business Solutions has benefited other companies.

Learn about a no cost, no obligation, customized ROI analysis on integrating BlackBerry Business Solutions with your current Sales Force Automation system or CRM.

¹Check with your service provider for availability, roaming arrangements, service plans, and features.

Products & Services

BlackBerry® Business Solutions are made up of customizable software and services because the best solution for your business should be one based on your business.

BlackBerry Smartphones

BlackBerry Business Solutions provide a choice of powerful smartphones and BlackBerry enabled devices to best suit your needs.

BlackBerry Software

BlackBerry software manages the link between the BlackBerry® smartphone and your business.

BlackBerry Professional Services

The BlackBerry® Professional Services group can be engaged to provide guidance on the initial design and architecture of mobile solutions, assist with upgrade management or manage new infrastructure or application development projects. Learn more about BlackBerry Professional Services

BlackBerry Partner Solutions

Connect to your existing sales automation or Customer Relationship Management (CRM) software with the help of a trusted third party who specializes in this application area. Take a look at the partner solutions available

Partner Solutions

Mobilize your business, with the help of over 300 BlackBerry® Alliance Members that build out-of-the-box and custom enterprise applications^*. Here is a list of some of the members providing third party sales force automation solutions.

Antenna AMPower™ SALES by Antenna Software

Antenna AMPower™ SALES provides sales organizations with a complete 360-degree view across all the facets of a customer relationship — accounts, opportunities, contacts, tasks and more — from an easy-to-use mobile application running on BlackBerry® smartphones. By empowering sales teams with relevant and up-to-the-minute information, AMPower SALES shortenssales cycles and improves visibility and responsiveness to customer needs.

• Get more information here

GoldMine Mobile Edition by FrontRange

GoldMine Mobile Edition is a mobile sales application that allows your mobile users to access their essential customer and contact information, opportunity details, and daily calendaring activities while they are disconnected from the office environment. This easy to use and install mobile application allows employees in the field to improve their selling efforts through consistent sales processes and shared information to help shorten sales cycles and drive revenue growth. Give your sales agents access to their most important sales information while they are out of the office traveling on business. GoldMine® Mobile Edition 3.0 works with your existing GoldMine® Premium or GoldMine® Corporate Edition infrastructure and runs on the ever popular BlackBerry® product line.

• Get more information here

Handheld Contact by J2X Technologies Inc.

Handheld Contact is a sales force automation service enabling wireless syncing of contact and customer data between a user's ACT! by Sage desktop/server software and BlackBerry Smartphone. Track and manage prospects, customer information and more. Handheld Contact keeps you better connected with your company and your business contacts. It'slike taking your office with you.

• Get more information here

Mobile Edge by Ienterprises

Mobile Edge is the award-winning mobile / wireless CRM for the BlackBerry created by iEnterprises, the global CRM experts. The mobile CRM application acts as BlackBerry CRM software that allows companies to extend any existing application wirelessly so they can get their mission-critical information anytime, anywhere. Mobile Edge works with any CRM system - Siebel, Salesforce, custom-built systems, and many more, allowing you to stay on top of everyday communications and achieve your business goals.

• Get more information here

SalesNOW by Salesplace

SalesNOW is a contact and deal management tool designed for the mobile sales professional to use on their BlackBerry smartphone and the Internet. On Your BlackBerry - Manage contacts, companies, deals, activities, emails and view graphical dashboards such as sales funnels, sales histories and forecasts. On The Web - Access all the same information via the Internet. As A Team - Share information, view reports, collaborate, and engage prospects.

• Get more information here

MaxMobile by Maximizer

MaxMobile is a unique mobile CRM application that works and synchronizes with Maximizer desktop and web-based CRM. It is installed directly on the latest BlackBerry smartphones, providing sales and field service reps with instant access to Maximizer CRM (customer relationshipmanagement) data, including sales forecasts and service tickets - anywhere, anytime.

• Get more information here

Oracle Mobile Sales Assistant by Oracle

Optimized for mobile professionals, Oracle Mobile Sales Assistant is a simple, highly intuitive application designed to help users collaborate with colleagues and customers, complete frequent tasks, and close deals more quickly while on the road. Designed specifically for mobile devices, innovative features give users access to the relevant, integrated PIMand CRM information they need to work more effectively and collaboratively in fewer clicks.

• Get more information here

Pivotal CRM by Pivotal

Pivotal CRM helps you deliver superior customer experiences, while also providing the tools and insight to run your business more productively, efficiently and profitably. Pivotal delivers rich CRM functionality out of the box to help organizations implement quickly at a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal enables companies to cost-effectively adapt and integrate their CRM system to fit unique business processes.

• Get more information here

Pyxis Mobile by Pyxis

Pyxis Mobile users access enterprise and market data systems via a mobile interface that acts as an extension of their own business process. Pyxis Mobile’s Application Studio brings customization of these applications to the next level. With Application Studio customers can rapidly build and deploy wireless business features without the need to write code, compile or re-deploy software.

• Get more information here

Act! by Sage

ACT! by Sage enables individuals and small business customers to access key contact and customer information, manage and prioritize activities, and track all contact-related communications so you can grow productive business relationships. All available while in the field or in the office.

• Get more information here

Salesforce Mobile by Salesforce.com

Salesforce.com is the worldwide leader in on-demand customer relationship management (CRM) services. More companies trust their vital customer and sales data to salesforce.com than any other on-demand CRM company in the world. Being on the road doesn't have to mean being out of touch. Salesforce Mobile mobilizes your CRM, custom, and AppExchange applications. That way, mobile professionals are always connected to their critical information—including contacts, accounts, tasks, leads, opportunities, cases, solutions, and other CRM information. And since users can update information immediately after completing a task, phone call, or email, management can stay on top of important customer developments as they happen.

• Get more information here

SAP mobile CRM for BlackBerry

Research In Motion (RIM) and SAP have joined forces to change the way people work, by enabling anytime, anywhere mobile access to SAP enterprise applications through the widely adopted BlackBerry® platform. The first output expected from this new partnership is a native BlackBerry smartphone client that will merge the power of the SAP® Customer Relationship Management (SAP CRM) application with core BlackBerry smartphone applications, including the BlackBerry Email, Address Book and Calendar applications, to deliver an indispensable tool for sales people. The new mobile SAP CRM application will leverage the inherent security, management capabilities and efficiency of the BlackBerry platform and the intuitive user experience of BlackBerry smartphones.

• Get more information here

Sage SalesLogix Mobile CRM by Sage

Sage SalesLogix Mobile CRM allows you to view, edit, and add contact and account details, take notes, schedule meetings, complete activities, update opportunities, and review ticket information, all from a handheld device. You can easily access key customer information using quick lookups or filtered searches. Sage SalesLogix Mobile CRM enables account, contact, opportunity, and ticket management from handheld devices so employees always have access to the most up to date customer information, whether in the office or on the road.

• Get more information here

MobileAccess® for Dynamics CRM by Ten Digits

TenDigits' products are designed with one goal in mind: to make CRM easier for users. MobileAccess® for Dynamics CRM is the company's latest product line that consists of the MobileAccess Client for BlackBerry and MobileAccess Server for Dynamics CRM. These products enable organizations that have deployed Microsoft Dynamics CRM to increase the productivity of their mobile users by allowing them to use CRM online or offline.

• Get more information here

Vaultus Mobile Solutions Suite by Vaultus

Vaultus Mobile Solutions Suite extends business-critical applications to handheld devices for anywhere, anytime access. The Vaultus suite of enterprise solutions enables customers to mobilize their existing CRM, help desk and custom applications, and deliver an unrivaled ease of use for employees. Based on the award winning Vaultus Mobile Application Platform, Vaultus' Solution Suite delivers applications that workers want to use.

• Get more information here

Learn more:

• You can view a listing of all of our BlackBerry Alliance Solutions in our catalog here

*Your use of third party software, hardware, products, and/or services (collectively, the "Third Party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third Party Information licenses, if any. Any Third Party Information that is provided with or without Research In Motion's (RIM's) products and/or services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-Party Information herein does not imply endorsement by RIM of the Third Party Information or the third party in any way. RIM does not control and is not responsible for any Third Party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third Party Information.

Customer Success

Learn about organizations around the world that have successfully implemented BlackBerry® Business Solutions.Check back soon for new Customer Success Stories

Resource Library

Brochures

• BlackBerry® Business Solutions for Sales (PDF)
  

White Papers

• Mobile Customer Relationship Management for the Professional on the Go (PDF)

News & Events

Stay up-to-date with the latest information on press releases, articles and events we will be attending in the coming months.

Check back soon for updates.

How to Buy