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Overview
Like all public safety organizations, your office is under pressure to improve responsiveness and service to the public on a limited budget. Meeting that challenge is easier when your people have immediate access to the critical information needed to make informed decisions and resolve issues quickly.
BlackBerry® Business Solutions offer a complete wireless solution that provides the hardware, software and services that enhance the effectiveness and efficiency of public safety organizations.
BlackBerry solutions, along with third-party applications¹ on BlackBerry smartphones, allow organizations to:
- Query criminal databases and updated suspect photos
- Receive dispatch information and incident reports
- Improve collaboration and communication in a crisis situation
- Use GPS (Global Positioning System) and location-based services² to track movement of supplies and people
- Adhere to strict security requirements
- Learn more about third-party solutions for public safety organizations
¹When you subscribe for, acquire, or use third party products and services with RIM products or services you accept that: 1. It is your sole responsibility to (a) ensure that your airtime service provider will support all of their features; (b) identify and acquire all required intellectual property and other licences prior to installation or use and to comply with the terms of such licences; 2. RIM provides such products and services on an “AS IS” basis with no express or implied conditions, endorsements, guarantees, representations or warranties of any kind, and assumes no liability whatsoever with respect to them.
²Check with your service provider for supported features and services.
Products & Services
BlackBerry® Business Solutions are made up of customizable software and services because the best solution for your business should be one based on your business.
BlackBerry Smartphones
BlackBerry Business Solutions provide a choice of powerful smartphones and devices with BlackBerry® Connect™ software to best suit your needs.
BlackBerry Software
BlackBerry software manages the link between the BlackBerry smartphone and your business.
| The Software | It's right for you if... | It provides these features |
|---|---|---|
| BlackBerry® Enterprise Server | Whether a small business or large enterprise, you use Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise® to manage your email. | BlackBerry Enterprise Server software allows organizations to extend the benefits of their email or messaging application and other enterprise tools to mobile professionals. |
| Hosted BlackBerry® services | You're looking for all the benefits of the software in an easy and affordable way. | Hosted BlackBerry services allow you to add wireless capabilities through an outsourced version of BlackBerry Enterprise Server. |
| BlackBerry Mobile Voice System | Your employees aren’t always at their desk and you’re looking for one corporate number they can be reached at. | BlackBerry Mobile Voice System enables desktop phone features on the BlackBerry smartphone through integration with your existing PBX systems. |
BlackBerry Technical Support Services
BlackBerry® Technical Support Services is an annual support program that provides organizations with direct access to BlackBerry technical experts. Learn more about BlackBerry Technical Support Services
BlackBerry Partner Solutions
Connect to your existing field service or Customer Relationship Management (CRM) software with the help of a trusted third party who specializes in this application area. Take a look at the partner solutions available
Partner Solutions
Use mobility to expand the reach of the public service with over 300 BlackBerry® Alliance Members that build out-of-the-box and custom enterprise applications1. Below is a list of some of the members serving public safety organizations:
Query and Database Look-up
- ATSC Voyager: real-time access to mission-critical information and communications
- Cogent BlueCheck: remotely transfer secured captured fingerprint data via Bluetooth® to BlackBerry smartphones
- Mobile Police Assistant by Mobile Innovations: extend the power of Niche RMS, featuring the highest levels of security available, to BlackBerry smartphones
- PocketCop by InterAct: bring secure mobile law enforcement data communications to BlackBerry smartphones
Notification and Dispatch
- Wallace Wireless: communicate quickly, reliably, and from anywhere.
Surveillance/Situational Awareness
- RealityVision by RealityMobile: streamline the communication process on the BlackBerry smartphone by sharing video feeds from virtually any camera source
Data Collection
- PocketCitation by APS: a complete electronic ticketing solution that enables law enforcement officers to issue traffic citations on their BlackBerry smartphone
Geomatics and Mapping
- Freeance Mobile by the TDC Group: bring ESRI’s ArcGIS® Server software to BlackBerry smartphones
- TeleNav Track: on-demand workforce management tools allied with the most advanced GPS navigation and tracking capabilities
Resource Management
- Conceivium Business Solutions: monitor and manage every aspect of your mobile environment
Other Solutions
- Otterbox Cases: protection for your BlackBerry smartphones
- Redfly by CelioCorp: large screen and keyboard for BlackBerry smartphones to help with data input
1Your use of third-party software, hardware, products, and/or services (collectively, the "Third-party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third-party Information licenses, if any. Any Third-party Information that is provided with or without Research In Motion (RIM) products and/or services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-party Information and RIM assumes no liability whatsoever in relation to the Third-party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-party Information herein does not imply endorsement by RIM of the Third-party Information or the third party in any way. RIM does not control and is not responsible for any Third-party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third-party Information.
Customer Success
Learn about the organizations around the world that have been successful implementing BlackBerry® Business Solutions.
- Cape Breton Regional Police Service
Read about how the Cape Breton Regional Police Service uses xwave’s OnPatrol™ application on BlackBerry smartphones to query the Canadian Police Information Centre database.
- Charlottesville Fire Department & Ocean County's Prosecutor's Office (PDF)
Learn how BlackBerry smartphones and Sprint's networks greatly enhanced public safety communications with push-to-talk capabilities. View the video case study
- London Police Services
Working with a partner and leveraging their existing BlackBerry® Enterprise Solution, London Police Services created a custom application for BlackBerry smartphones that allowed officers to access their Records Management System.
- Oklahoma County Sheriff's Office
Find out how the Oklahoma County Sheriff’s Office improved access to information for their deputies with BlackBerry smartphones equipped with PocketCop® from BIO-key® International.
- Sikeston Public Safety
Find out how Sikeston Public Safety uses BlackBerry smartphones to access the critical information needed at hazardous material spills.
Read additional stories about customer successes with BlackBerry solutions
How to Buy
| Product | Purchasing Options | Next Steps |
|---|---|---|
| BlackBerry® Smartphones | Smartphones can be purchased from a variety of network service providers and retail stores |
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| BlackBerry® Enterprise Server Software | Server software can be purchased online or via phone directly from Research In Motion (RIM) or can be purchased from a variety of network service providers |
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| BlackBerry® Accessories | BlackBerry smartphone charging solutions, holsters, battery doors and BlackBerry® Smart Card Readers are available for purchase online |
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| Partner Solutions (Applications) | Partner solutions or third-party applications are available for simple, out-of-the box applications such as games or expense reporting online. Enterprise-class applications are available directly from third parties that participate in the BlackBerry® Alliance Program |
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