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BlackBerry Web Desktop Manager

 
 

Overview

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BlackBerry® Web Desktop Manager is a web-based version of the BlackBerry® Desktop Manager. It allows users to manage and configure their BlackBerry® smartphones to receive messages, in addition to performing a variety of maintenance-related tasks.

BlackBerry Web Desktop Manager is specifically designed for organizations that would prefer not to deploy and install client-based BlackBerry Desktop Manager software on all or some of their BlackBerry smartphone user’s workstations.

Reduced Total Cost of Ownership

The key benefit of BlackBerry Web Desktop Manager is that it can help in reducing the Total Cost of Ownership for organizations:

  • Overhead costs typically associated with deploying, supporting and maintaining new releases of BlackBerry Desktop Manager can be eliminated
  • BlackBerry Web Desktop Manager can be accessed from virtually anywhere with a computer with an Internet connection, providing administrators with an additional way to deploy and manage BlackBerry smartphones
BlackBerry Web Desktop Manager
 

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Features

BlackBerry® Web Desktop Manager provides many of the same features and functionality that BlackBerry® smartphone users have become accustomed to with BlackBerry® Desktop Manager.

BlackBerry Web Desktop Manager will allow BlackBerry smartphone users to:

  • Update their BlackBerry® Device Software
  • Install third-party applications*
  • Backup and restore their BlackBerry smartphone data
  • Configure their BlackBerry smartphone settings
  • Review their BlackBerry smartphone service information
  • Create enterprise activation passwords for their BlackBerry smartphones
  • Connect their BlackBerry smartphone via USB and manage more than one BlackBerry smartphone concurrently
  • Obtain their BlackBerry smartphone service statistics

BlackBerry Web Desktop Manager also provides BlackBerry® Enterprise Server administrators with the ability to:

  • Enable/disable BlackBerry smartphone user features
  • Customize the BlackBerry smartphone user web interface to include a company logo or change text font colours

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*Note: your use of third-party products or services shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those third-party products and services. Any third-party products or services that are provided with Research In Motion (RIM) products and services are provided “as is”. RIM makes no representation, warranty or guarantee whatsoever in relation to the third-party products or services and RIM assumes no liability whatsoever in relation to the third-party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages.

 

Requirements

BlackBerry® Web Desktop Manager system requirements are as follows:

  • BlackBerry® Enterprise Server v.4.0.6 or higher
  • Access to BESMgmt database is required. BlackBerry Enterprise Server Configuration Database will be upgraded by the BlackBerry Web Desktop Manager installer with the new set of tables
  • Microsoft® Exchange
    • Microsoft Exchange server 2000 and above
    • Active Directory domain controller must be operating in the environment with the working LDAP interface (v3.0 or greater)
    • The domain controller must be network accessible from the BlackBerry Enterprise Server to which the BlackBerry Web Desktop Manager will be deployed
  • IBM® Lotus® Domino®
    • Access to an IBM Lotus Domino server (version 6.0 and above) in the environment with DIIOP (CORBA) services enabled
  • Novell® GroupWise®
    • Access to a Novell GroupWise server version: 6.5.7+, 7.01+
    • Novell GroupWise client application: v6.5.7+, 7.0.2+

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