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Overview
BlackBerry® Enterprise Server – Small Business Edition for Novell® GroupWise® is a smart choice for organizations with up to 15 BlackBerry smartphone users. With BlackBerry Enterprise Server – Small Business Edition, you and your employees can access your business communications and information wirelessly with¹:
- Corporate data
- Instant messaging
- Phone
- Internet access
- Text messaging (SMS and MMS)
- Organizer
Differences Between Full BlackBerry Enterprise Server & the Small Business Edition
BlackBerry® Enterprise Server is robust software that securely links your BlackBerry smartphone with your company’s email system and other applications.
BlackBerry Enterprise Server is designed for businesses using Microsoft Exchange, Novell GroupWise or IBM Lotus Domino messaging server and are connecting more than 30 BlackBerry smartphones.
The BlackBerry Enterprise Server – Small Business Edition contains all the same features and functions as the full BlackBerry Enterprise Server while supporting up to 15 users. Currently, it's available for Novell GroupWise².
Client Access Licenses
You get five users, or Client Access Licenses (CALs), when you purchase the BlackBerry Enterprise Server – Small Business Edition for Novell® GroupWise®.
You may add more users (to a maximum of 15) by purchasing additional CALs. When you exceed 15 users, you can upgrade to the full BlackBerry Enterprise Server by purchasing the BlackBerry® Enterprise Server Trade-Up Key.
¹When you subscribe for, acquire, or use third party products and services with RIM products or services you accept that: 1. It is your sole responsibility to (a) ensure that your airtime service provider will support all of their features; (b) identify and acquire all required intellectual property and other licenses prior to installation or use and to comply with the terms of such licenses; 2. RIM provides such products and services on an “AS IS” basis with no express or implied conditions, endorsements, guarantees, representations or warranties of any kind, and assumes no liability whatsoever with respect to them.
²BlackBerry Enterprise Server – Small Business Edition can no longer be purchased for Microsoft Exchange or IBM Lotus Domino.
Features
The BlackBerry® Enterprise Server – Small Business Edition for Novell GroupWise contains all the same features and functions as the full BlackBerry® Enterprise Server. BlackBerry Enterprise Server software integrates with your existing enterprise systems and offers the following features:
- Server software that allows hands-on control of the BlackBerry® Enterprise Solution
- Enterprise-grade security features
- Centralized management for IT departments
- Enterprise Instant Messaging
- Application development platform—BlackBerry® Mobile Data System (BlackBerry MDS)
Read below for a more in-depth examination of these features.
Management and support
Lower administrative and support costs from user group management and role-based administrator access. BlackBerry Enterprise Server software includes:
- Centralized administration console — provides a common interface for managing all components of the BlackBerry Enterprise Solution
- Role-based administration — allows tasks to be delegated to lower-level employees, while ensuring strict control over access to sensitive operations
- Group-based administration — eases administrative tasks by assigning properties and performing tasks across groups, such as IT policies, email filters, application pushes and more
BlackBerry Enterprise Server supports more than 100 over-the-air wireless IT policies and commands that enable IT staff to:
- Impose device lock-down
- Wipe data from lost or stolen devices
- Define and wirelessly enforce security settings such as Bluetooth® lockout and controlling access to voice calling
IT staff can also control access to BlackBerry® smartphones using common access cards (CACs) and the optional BlackBerry® Smart Card Reader.
The BlackBerry Enterprise Solution enables IT staff to deploy wireless network and systems management (NSM) solutions, including remote IT administration, workflow management for service management and server monitoring. Wireless NSM tools allow IT departments to provide improved quality of service to users—making your team more efficient and effective. Administrators can wirelessly receive service outage notifications, change parameters and send commands for managing faults, configuration, performance and security within your organization’s IT department.
Enterprise Instant Messaging
Boost productivity and responsiveness throughout your company by providing your mobile users with wireless access to enterprise instant messaging and presence awareness tools.
BlackBerry Mobile Data System
BlackBerry Mobile Data System dramatically reduces the amount of time and resources required to develop, deploy and manage wireless applications for mobile workers. It includes:
- BlackBerry MDS Services — Manage interactions and requests between BlackBerry smartphones and enterprise applications
- BlackBerry MDS Developer Tools — Create wireless applications for the BlackBerry Enterprise Solution
- BlackBerry MDS Device Software — Enable applications built with BlackBerry MDS Developer Tools to run on BlackBerry smartphones
Security enhancements
Protect your enterprise data with further enhancements to the already robust security features of the BlackBerry Enterprise Solution:
- PIN-to-PIN and text (SMS and MMS) message auditing — enables compliance with government regulations and provides a log of all phone calls
- Support for S/MIME encrypted email — ensures email security is maintained during wireless transmission
- Available BlackBerry Smart Card Reader — creates a secure, two-factor authenticated environment for granting access to BlackBerry and PKI applications
- Other critical security features — includes support for hard deletes, backup/restore of saved messages, SNMP monitoring enhancements and enterprise device authorization
Resources
Looking for more information about BlackBerry® Enterprise Server – Small Business Edition? Consult the resources listed below.
Getting started with BlackBerry Enterprise Server – Small Business Edition
Find out more about BlackBerry® Enterprise Server for Novell® GroupWise®
- Read white papers about BlackBerry Enterprise Server
- Understanding the BlackBerry® Enterprise Solution
- BlackBerry Enterprise Solution brochure (PDF)
Managing BlackBerry Enterprise Server
- Interested in training? Find out about BlackBerry® Training for Administrators
- Visit the BlackBerry® Resource Center
- Download product documentation
Other resources
- Visit the BlackBerry Technical Solution Center
- Download service packs and hot fixes
- Read BlackBerry Enterprise Server Technical Advisories
*Support is provided for existing users of BlackBerry Enterprise Server – Small Business Edition for Microsoft Exchange or IBM Lotus Domino. However, BlackBerry Enterprise Server – Small Business Edition can no longer be purchased for Microsoft Exchange or IBM Lotus Domino.
Pricing – United States
If you currently subscribe to BlackBerry® Technical Support Services, your upgrade to BlackBerry® Enterprise Server software v4.1 is included in this program. To obtain your free upgrade, please visit the Technical Knowledge Center.
Please note:
- Prices do not include associated shipping and handling fees and also do not include any applicable taxes. Prices effective on date of publication and subject to change.
- The prices below are for electronic delivery. BlackBerry Enterprise Server software is also available on CD.
| Product | Price for Electronic Delivery |
|---|---|
| BlackBerry Enterprise Server – Small Business Edition v4.1 for Novell® GroupWise® Includes 5 user licenses A maximum of 15 Client Access Licenses can be installed |
$1,099/server |
| 1 Additional Client Access License | $99/license |
| 5 Additional Client Access Licenses A maximum of 15 Client Access Licenses can be installed |
$429/pack |
| BlackBerry Enterprise Server Trade-up Key Only available for the BlackBerry Enterprise Server – Small Business Edition v3.6, v4.0 and v4.1 |
$2,799 |
BlackBerry Device Software
BlackBerry® Device Software is at the heart of your BlackBerry smartphone. Having the latest version of this software may enable you to run applications more efficiently. BlackBerry Device Software is available from your service provider. The availability of BlackBerry Device Software v4.1 will vary by provider. You can also download BlackBerry Device Software from the Downloads page.
Need help?
Call 1-800-327-9085 for purchasing assistance or to place an order.
*Support is provided for existing users of BlackBerry Enterprise Server – Small Business Edition for Microsoft Exchange or IBM Lotus Domino. However, BlackBerry Enterprise Server – Small Business Edition can no longer be purchased for Microsoft Exchange or IBM Lotus Domino.
Pricing – Canada
If you currently subscribe to BlackBerry® Technical Support Services, your upgrade to BlackBerry® Enterprise Server software v4.1 is included in this program. To obtain your free upgrade, please visit the Technical Knowledge Center.
Please note:
- Prices do not include associated shipping and handling fees and also do not include any applicable taxes. Prices effective on date of publication and subject to change.
- The prices below are for electronic delivery. BlackBerry Enterprise Server software is also available on CD.
| Product | Price for Electronic Delivery |
|---|---|
| BlackBerry Enterprise Server – Small Business Edition v4.1 for Novell® GroupWise® Includes 5 user licenses A maximum of 15 Client Access Licenses can be installed |
$1,299/server |
| 1 Additional Client Access License | $119/license |
| 5 Additional Client Access Licenses A maximum of 15 Client Access Licenses can be installed |
$519/pack |
| BlackBerry Enterprise Server Trade-up Key Only available for the BlackBerry Enterprise Server – Small Business Edition v3.6, v4.0 and v4.1 |
$3,349 |
BlackBerry Device Software
BlackBerry® Device Software is at the heart of your BlackBerry® smartphone. Having the latest version of this software may enable you to run applications more efficiently. BlackBerry Device Software is available from your service provider. The availability of BlackBerry Device Software v4.1 will vary by provider. You can also download BlackBerry Device Software from the Downloads page.
Need help?
Call 1-800-327-9085 for purchasing assistance or to place an order.
Support
Self Service
- BlackBerry® Enterprise Server Support (product guides, manuals, downloads and more)
- Product Documentation
- Online Pre-installation Guide
- BlackBerry® Technical Solution Center
- BlackBerry® Training
BlackBerry Technical Support
If you’re not able to resolve your issue using the self-service resources listed above, there are a number of BlackBerry Technical Support options available to you:- BlackBerry Incident Based Support — pay for the technical support you need when you need it, on a case-by-case basis using your credit card
- BlackBerry® Technical Support Services — an annual support program offering technical support directly from the experts at Research In Motion (RIM). Provides support for all components of the BlackBerry solution and free software version upgrades
*Support is provided for existing users of BlackBerry Enterprise Server – Small Business Edition for Microsoft Exchange or IBM Lotus Domino. However, BlackBerry Enterprise Server – Small Business Edition can no longer be purchased for Microsoft Exchange or IBM Lotus Domino.
Related Links
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