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Overview
BlackBerry® Professional Software Express provides a wireless communications and collaboration solution designed specifically for small and medium-sized businesses.
Companies that would like to get up and running quickly with minimal initial investment can download this software. It will enable one person to experience the capabilities and benefits of the BlackBerry Professional Software in a pay-as-you-grow approach.
What's Included?
- One free BlackBerry® Professional Software for Microsoft® Exchange or IBM® Lotus® Domino®
- One user included, expandable to 30 users (at additional cost)
- The ability to expand beyond 30 users to any size deployment by purchasing a BlackBerry® Enterprise Server Trade-Up Key and upgrading to a BlackBerry® Enterprise Server
- One complimentary BlackBerry® support incident that can be used to access BlackBerry Technical Support should you require assistance
Benefits
BlackBerry Professional Software Express delivers the features and security performance your business needs, in a package that’s easy to set up and manage. It allows small businesses to experience the capabilities and benefits of BlackBerry Professional Software deployment without the initial cost. By installing this software, you will enjoy:
- Wireless access via your BlackBerry® smartphone to your corporate email, data, organizer and more
- Full wireless synchronization of email
- Two-way wireless calendar synchronization
- Two-way address book synchronization
- Web-based instant messaging
- Phone
- Browser
- Advanced security features, including end-to-end encryption and behind-the-firewall integration with your corporate email platform
- One complimentary BlackBerry support incident that can be used to access BlackBerry Technical Support should you require assistance
Technical Requirements
To find out if the BlackBerry® Professional Software will work with your email system and hardware, review the system requirements below:
BlackBerry Professional Software for Microsoft® Exchange
Hardware Requirements:
BlackBerry® Professional Software installed on a separate server, with Microsoft® SQL Server™ 2005 Express installed by the setup application on the same server)
- Intel® Pentium® IV processor (1.5 GHz or more)
- 1 GB or more of available RAM
BlackBerry Professional Software installed on a Microsoft® Windows® Small Business Server or Microsoft® Exchange Server, with Microsoft SQL Server 2005 Express installed by the setup application on the same server
- Intel Pentium IV processor (2 GHz or more)
- 1.5 GB or more of available RAM
- Operating system requirements:
- Microsoft® Windows® 2000 Service Pack (SP) 4 (Server or Advanced Server editions)
- Microsoft® Windows Server® 2003 (SP1 is required if you are using Microsoft Exchange 2007)
- Microsoft® Windows Small Business Server (Standard or Premium)
- If you are using Microsoft Exchange 2007, install the Internet Service Manager component of Internet Information Services from your Microsoft Windows installation media
- Messaging and collaboration server software requirements:
- Microsoft Exchange Version 5.5 native environment
- Microsoft Exchange 2000 native environment
- Microsoft Exchange 2003 native environment)
- Microsoft Exchange 2007 native environment
- Mixed environment (any combination of Microsoft Exchange Version 5.5, Microsoft Exchange 2000, Microsoft Exchange 2003, and Microsoft Exchange 2007)
- Database environment requirements:
- Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)
- Microsoft SQL Server 2000 SP3a
- Microsoft SQL Server 2005 (Standard, Enterprise, or Express)
- Additional software requirements:
- Microsoft Internet Explorer® version 6.0 or later
System requirements: BlackBerry Professional Software in an IBM Lotus Domino messaging environment
Hardware Requirements:
BlackBerry Professional Software installed on an IBM® Lotus® Domino® Server with Microsoft SQL Server 2005 Express installed by the setup application on the same server)
- Intel Pentium IV processor (2 GHz or more)
- 1.5 GB or more of available RAM
- Operating system requirements:
- Microsoft® Windows® 2000 Service Pack (SP) 4 (Server or Advanced Server editions)
- Microsoft® Windows Server® 2003
- Messaging and collaboration server software requirements:
- IBM Lotus Domino Version 6.5.5
- IBM Lotus Domino Version 7.0.1
- IBM Lotus Domino Version 7.0.2
- Database environment requirements:
- Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)
- Microsoft SQL Server 2000 SP3a
- Microsoft SQL Server 2005 (Standard, Enterprise, or Express)
- Additional software requirements:
- Microsoft Internet Explorer® version 6.0 or later
Download
Ready to download and begin installing your BlackBerry® software? Before you register to download the software, double check that:
- Your email solution is Microsoft® Exchange or IBM® Lotus® Domino®
- You have Administrator capabilities for your email server. If not, or if you are not sure, please email the person within your organization who does have these capabilities and ask them to download and install this software.
Register Now
To register for the BlackBerry® Professional Software Express, please enter your BlackBerry smartphone PIN below:
Within 24 hours of registering, you will receive an email from ElectronicSoftwareDistribution@rim.com. This email will contain a link to download the BlackBerry Professional Software. If you do not receive this email within 24 hours, please check your junk mail folder as the email may have been inadvertently directed there by your email spam filter.
Offer Details- This offer is only fulfilled electronically by download
- BlackBerry Professional Software Express is available with a valid PIN of a BlackBerry smartphone
- Offer is valid only for customers that reside in countries where BlackBerry Professional Software, Client Access Licenses (CALs) and BlackBerry® Technical Support Services are normally sold link
- RIM reserves the right to change the details of this offer or withdraw the offer without notice
- Questions about this offer may be directed to express@blackberry.net
Support
Installation Assistance
Use our online self-service resources as your first line of technical assistance, knowing that if you require troubleshooting assistance along the way, our technical support team is available to help you during the installation.
Self Service
BlackBerry® Technical Support ServicesBy downloading BlackBerry Professional Software Express, you are eligible to receive one complimentary BlackBerry® support incident that can be used to access BlackBerry Technical Support should you require assistance.
Note: you will be required to register for your one complimentary BlackBerry support incident during the BlackBerry Professional Software download process. If you miss this step, please have your SRP ID ready and register here.
Ordering Additional CALs
Additional CALs
BlackBerry® Professional Software Express comes with one Client Access License (CAL). You will need to order one BlackBerry® Enterprise Server CAL for each user you would like to add (up to a limit of 30 total users) from your wireless service provider, a BlackBerry® reseller or online from the BlackBerry Store.
Expand Deployment Size Beyond 30 Users by Migrating to BlackBerry Enterprise Server
To grow beyond 30 users, you are able to upgrade to BlackBerry Enterprise Server with the purchase of a BlackBerry® Enterprise Server Trade-Up Key n upgrade kit. You can purchase the upgrade kit through your wireless service provider or online from the BlackBerry Store.
Find Out More
For more information on purchasing additional CALs, or upgrading to BlackBerry Enterprise Server, please call BlackBerry Sales at 1-800-327-9085 or email sales@blackberry.net.

