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Overview

Be sure you’re getting the most from your BlackBerry® solution investment. Upgrade to BlackBerry® Enterprise Server v4.1 with Service Pack 61 to enjoy enhancements to many of the tools you rely on now, as well as features such as:
- Free-busy calendar lookup2
- HTML email2
- BlackBerry® Web Desktop Manager
- BlackBerry® Monitoring Service
- The ability to download and edit email attachments in native file formats2
- Enhanced instant messaging capabilities
- Certification for the latest platforms
Learn More
1BlackBerry Enterprise Server v4.1 Service Pack 6 will soon be available for Novell® GroupWise®.
2Requires BlackBerry® Device Software v4.5 or higher.
Features
With the latest release of the BlackBerry® Enterprise Solution, your organization gains new wireless capabilities as well as access to enhanced administrative features.
Improve End User Productivity
- Free-busy calendar lookup1 improves meeting scheduling on the go.
- Users can view the meeting attendee availability and automatically find the next available time that attendees can meet
- Download and edit email attachments in their native file formats1 for improved productivity while users are away from their desks.
- Users can save file attachments to their BlackBerry® smartphones, work on the documents and include them in replies to colleagues
- HTML email1 allows the email messages on your BlackBerry smartphone to look better than ever with tables, images, font formatting and one-click hyperlinks.
- Advanced instant messaging and presence1 features include improved address book integration, IM contact “click to call”, IM session “convert to call” and advanced emoticon support.
- Allows coworkers to collaborate and communicate more effectively using their BlackBerry smartphone
- Enterprise Instant Messaging and Presence Awareness Tools
- Boost productivity and responsiveness by giving your employees mobile access to the enterprise IM and presence awareness tools they already use at their desk.
- BlackBerry® Client for IBM® Lotus® Connections provides social software for business.
- Your employees can build new connections and communicate and collaborate more easily.
Simplify Management and Support
- BlackBerry® Web Desktop Manager is a web-based application that is designed to lower the total cost of ownership for the BlackBerry Enterprise Solution.
- Reduces the number of BlackBerry software components installed on end-user workstations
- Allows BlackBerry smartphone users to install software and manage their devices using any browser-enabled computer
- BlackBerry® Monitoring Service helps organizations maintain high availability and high performance of their BlackBerry Enterprise Solution infrastructure.
- Provides administrators with enhanced monitoring, alerting, troubleshooting and reporting capabilities
- Enables proactive issue identification and resolution
Learn More
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Compare your current BlackBerry Enterprise Server version with this new upgrade:
- Get additional resources
- Upgrade your BlackBerry solution
1Requires BlackBerry® Device Software v4.5 or higher.
Support
You can be certain you’re getting the most from your BlackBerry® solution when you have a technical support and software maintenance program direct from the manufacturer.
BlackBerry® Technical Support Services offers a direct line to BlackBerry technical support experts at Research In Motion (RIM) who can help resolve any software related issues. An annual BlackBerry Technical Support Services plan offers:
- A single point of contact for all technical support issues and questions
- Free BlackBerry solution software upgrades
- Convenient contact methods—email, phone, and online self-service options
- Reduced impact and cost of downtime
- Affordable investment protection
Upgrade to Service Pack 6 at No Additional Cost
With an annual BlackBerry Technical Support Services subscription, you not only get unlimited access to unmatched support, your upgrade to BlackBerry Enterprise Server v4.1 with Service Pack 61 is included—as are any future upgrades released during your subscription period.
Learn More and Purchase
- Use the BlackBerry Technical Support Services Selector to find the best possible protection to match your particular needs
- Learn more about the benefits BlackBerry Technical Support Services has to offer
- Buy BlackBerry Technical Support Services
1BlackBerry Enterprise Server v4.1 Service Pack 6 will soon be available for Novell® GroupWise®.
Resources
Leverage the information and resources below to help you through the upgrade process.
BlackBerry Enterprise Server v4.1 Service Pack 6 Feature and Technical Overviews
- BlackBerry® Enterprise Server for Microsoft® Exchange Feature and Technical Overview (PDF)
- BlackBerry® Enterprise Server for IBM® Lotus® Domino® Feature and Technical Overview (PDF)
- BlackBerry Enterprise Server for Novell® GroupWise® Feature and Technical Overview (PDF)
BlackBerry Enterprise Server v4.1 Service Pack 6 Upgrade Guides
- BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide (PDF)
- BlackBerry Enterprise Server for IBM Lotus Domino Upgrade Guide (PDF)
- BlackBerry Enterprise Server for Novell GroupWise Upgrade Guide (PDF)
BlackBerry Enterprise Server v4.1 Service Pack 6 Administration Guides
Upgrading
Existing customers running BlackBerry® Enterprise Server v4.1 can upgrade to Service Pack 6 for no additional charge. Upgrade to Service Pack 6 Now.1
For customers running BlackBerry Enterprise Server v4.0 or earlier, there are two ways to upgrade to BlackBerry® Enterprise Server v4.1, with Service Pack 61. You choose the method that makes sense for your organization:
- Subscribe to BlackBerry Technical Support Services and Upgrade for Free2
If you purchase a one-year subscription to BlackBerry Technical Support Services, you will be eligible for a free upgrade to BlackBerry Enterprise Server v4.1.6.1
Find the right level of technical support for your organization using the Support Level Selector. Then, simply call or email to get started:
- Call 1-800-327-9085 (Toll Free)
- Call 1-519-888-9137 (International)
- Email sales@blackberry.net
- Upgrade for just $999 USD
You can purchase the BlackBerry Enterprise Server v4.1.6 upgrade1 online or by phone:- Buy online
- Call 1-519-888-9137 (International)
- Email sales@blackberry.net
1 BlackBerry Enterprise Server v4.1 Service Pack 6 will soon be available for Novell® GroupWise®.
2 Offer limited to regions where BlackBerry Technical Support Services is sold. View a full list of countries where BlackBerry Technical Support Services is available