BlackBerry Enterprise Service v4.1 Server Pack 6
 
 

Overview

BlackBerry 8800 Series smartphone

Be sure you’re getting the most from your BlackBerry® solution investment. Upgrade to BlackBerry® Enterprise Server v4.1 with Service Pack 61 to enjoy enhancements to many of the tools you rely on now, as well as features such as:

  • Free-busy calendar lookup2
  • HTML email2
  • BlackBerry® Web Desktop Manager
  • BlackBerry® Monitoring Service
  • The ability to download and edit email attachments in native file formats2
  • Enhanced instant messaging capabilities
  • Certification for the latest platforms

Learn More

1BlackBerry Enterprise Server v4.1 Service Pack 6 will soon be available for Novell® GroupWise®.

2Requires BlackBerry® Device Software v4.5 or higher.

 

Features

With the latest release of the BlackBerry® Enterprise Solution, your organization gains new wireless capabilities as well as access to enhanced administrative features.

Improve End User Productivity

  • Free-busy calendar lookup1 improves meeting scheduling on the go.
    • Users can view the meeting attendee availability and automatically find the next available time that attendees can meet
  • Download and edit email attachments in their native file formats1 for improved productivity while users are away from their desks.
    • Users can save file attachments to their BlackBerry® smartphones, work on the documents and include them in replies to colleagues
  • HTML email1 allows the email messages on your BlackBerry smartphone to look better than ever with tables, images, font formatting and one-click hyperlinks.
  • Advanced instant messaging and presence1 features include improved address book integration, IM contact “click to call”, IM session “convert to call” and advanced emoticon support.
    • Allows coworkers to collaborate and communicate more effectively using their BlackBerry smartphone
  • BlackBerry® Client for IBM® Lotus® Connections provides social software for business.
    • Your employees can build new connections and communicate and collaborate more easily.
    Learn about a new way to collaborate

Simplify Management and Support

  • BlackBerry® Web Desktop Manager is a web-based application that is designed to lower the total cost of ownership for the BlackBerry Enterprise Solution.
    • Reduces the number of BlackBerry software components installed on end-user workstations
    • Allows BlackBerry smartphone users to install software and manage their devices using any browser-enabled computer
    Learn more about BlackBerry Web Desktop Manager
  • BlackBerry® Monitoring Service helps organizations maintain high availability and high performance of their BlackBerry Enterprise Solution infrastructure.
    • Provides administrators with enhanced monitoring, alerting, troubleshooting and reporting capabilities
    • Enables proactive issue identification and resolution
    Learn more about BlackBerry Monitoring Service

Learn More

1Requires BlackBerry® Device Software v4.5 or higher.

 

Support

You can be certain you’re getting the most from your BlackBerry® solution when you have a technical support and software maintenance program direct from the manufacturer.

BlackBerry® Technical Support Services offers a direct line to BlackBerry technical support experts at Research In Motion (RIM) who can help resolve any software related issues. An annual BlackBerry Technical Support Services plan offers:

  • A single point of contact for all technical support issues and questions
  • Free BlackBerry solution software upgrades
  • Convenient contact methods—email, phone, and online self-service options
  • Reduced impact and cost of downtime
  • Affordable investment protection

Upgrade to Service Pack 6 at No Additional Cost

With an annual BlackBerry Technical Support Services subscription, you not only get unlimited access to unmatched support, your upgrade to BlackBerry Enterprise Server v4.1 with Service Pack 61 is included—as are any future upgrades released during your subscription period.

Learn More and Purchase

1BlackBerry Enterprise Server v4.1 Service Pack 6 will soon be available for Novell® GroupWise®.

 

Upgrading

Existing customers running BlackBerry® Enterprise Server v4.1 can upgrade to Service Pack 6 for no additional charge. Upgrade to Service Pack 6 Now.1

For customers running BlackBerry Enterprise Server v4.0 or earlier, there are two ways to upgrade to BlackBerry® Enterprise Server v4.1, with Service Pack 61. You choose the method that makes sense for your organization:

  1. Subscribe to BlackBerry Technical Support Services and Upgrade for Free2

    If you purchase a one-year subscription to BlackBerry Technical Support Services, you will be eligible for a free upgrade to BlackBerry Enterprise Server v4.1.6.1

    Find the right level of technical support for your organization using the Support Level Selector. Then, simply call or email to get started:

  1. Upgrade for just $999 USD
    You can purchase the BlackBerry Enterprise Server v4.1.6 upgrade1 online or by phone:

1 BlackBerry Enterprise Server v4.1 Service Pack 6 will soon be available for Novell® GroupWise®.

2 Offer limited to regions where BlackBerry Technical Support Services is sold. View a full list of countries where BlackBerry Technical Support Services is available