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Overview

Be sure you’re getting the most from your BlackBerry® solution investment. Upgrade to BlackBerry® Enterprise Server v4.1 with Service Pack 5 to enjoy enhancements to many of the tools you rely on now, as well as new features such as:
- Free-busy calendar lookup¹
- BlackBerry® Web Desktop Manager
- BlackBerry® Monitoring Service
- The ability to download and edit email attachments in native file formats¹
- Certification for the latest platforms
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¹Requires v4.5 or higher handheld software
Features
With the latest release of the BlackBerry® Enterprise Solution, your organization gains new wireless capabilities as well as access to enhanced administrative features.
Improve End User Productivity
- Free-busy calendar lookup¹ improves meeting scheduling on the go.
- Users can view the meeting attendee availability and automatically find the next available time that attendees can meet
- Download and edit email attachments in their native file formats¹ for improved productivity while users are away from their desks.
- Users can save file attachments to their BlackBerry smartphones, work on the documents and include them in replies to colleagues
- Advanced instant messaging and presence¹ features include improved address book integration, IM contact “click to call”, IM session “convert to call” and advanced emoticon support.
- Allows coworkers to collaborate and communicate more effectively using their BlackBerry smartphone
- BlackBerry Client for IBM® Lotus® Connections provides social software for business.
- Your employees can build new connections and communicate and collaborate more easily.
Simplify Management and Support
- BlackBerry® Web Desktop Manager is a web-based application that is designed to lower the total cost of ownership for the BlackBerry Enterprise Solution.
- Reduces the number of BlackBerry software components installed on end-user workstations
- Allows BlackBerry smartphone users to install software and manage their devices using any browser-enabled computer
- BlackBerry® Monitoring Service helps organizations maintain high availability and high performance of their BlackBerry Enterprise Solution infrastructure.
- Provides administrators with enhanced monitoring, alerting, troubleshooting and reporting capabilities
- Enables proactive issue identification and resolution
Learn More
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Compare your current BlackBerry Enterprise Server version with this new upgrade
- Get additional resources
- Upgrade your BlackBerry solution
Support
You can be certain you’re getting the most from your BlackBerry® solution when you have a technical support and software maintenance program direct from the manufacturer.
BlackBerry® Technical Support Services offers a direct line to BlackBerry technical support experts at Research In Motion (RIM) who can help resolve any software related issues. An annual BlackBerry Technical Support Services plan offers:
- A single point of contact for all technical support issues and questions
- Free BlackBerry solution software upgrades
- Convenient contact methods – email, phone, and online self service options
- Reduced impact and cost of downtime
- Affordable investment protection
Upgrade to Service Pack 5 at No Additional Cost
With an annual BlackBerry Technical Support Services subscription you not only get unlimited access to unmatched support, your upgrade to BlackBerry Enterprise Server v4.1 with Service Pack 5 is included – as are any future upgrades released during your subscription period.
Learn More and Purchase
- Use the BlackBerry Technical Support Services Selector to find the best possible protection to match your particular needs.
- Learn More about all of the benefits that BlackBerry Technical Support Services has to offer.
- Buy Technical Support Services.
Resources
Leverage the information and resources below to help you through the upgrade process
- BlackBerry® Enterprise Server v4.1.5 Feature and Technical Overview
- For Microsoft® Exchange® (PDF)
- For IBM® Lotus® Domino® (PDF)
- BlackBerry Enterprise Server v4.1.5 Upgrade Guide
- For Microsoft Exchange (PDF)
- For IBM Lotus Domino (PDF)
- BlackBerry Enterprise Server Administration Guide
- For Microsoft Exchange (PDF)
- For IBM Lotus Domino (PDF)
Webcast
Upgrading
Existing customers running BlackBerry® Enterprise Server v4.1 can upgrade to Service Pack 5 for no additional charge. Upgrade to Service Pack 5 Now.
For customers running BlackBerry Enterprise Server v4.0 or earlier, there are two ways to upgrade to BlackBerry® Enterprise Server v4.1, with Service Pack 5. You choose the method that makes sense for your organization:
- Subscribe to BlackBerry Technical Support Services and Upgrade for Free¹
If you purchase a one-year subscription to BlackBerry Technical Support Services, you will be eligible for a free upgrade to BlackBerry Enterprise Server v4.1.5.
Find the right level of technical support for your organization using the Support Level Selector. Then, simply call or email to get started:
- Call 1-800-327-9085 (Toll Free)
- Call 1-519-888-9137 (International)
- Email sales@blackberry.net
- Upgrade for just $999 USD
You can purchase the BlackBerry Enterprise Server v4.1.5 upgrade online or by phone:- Buy online
- Call 1-519-888-9137 (International)
- Email sales@blackberry.net
¹Offer limited to regions where BlackBerry Technical Support Services is sold. View a full list of countries where BlackBerry Technical Support Services is available