Microsoft Exchange

Overview

With BlackBerry® Enterprise Server for Microsoft® Exchange, your employees will have push-based access to the following applications on their BlackBerry smartphones:

• Microsoft Exchange email
• Microsoft Exchange calendar, contacts and scheduling
• Instant messaging applications such as Microsoft® Office Live Communications Server 2005 and Microsoft® Office Communications Server 2007
• Web-based, Java® ME and Web Services applications
• Other enterprise applications and systems such as Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP)

Learn More

• Learn more about BlackBerry Enterprise Server v5.0
• Get started with a 60-day free trial of the BlackBerry Enterprise Server
• View pricing
• View support options
• To purchase BlackBerry Enterprise Server software or speak to a BlackBerry Software and Support Consultant, call 1-800-327-9085 or email sales@blackberry.com

Pricing

• Prices do not include associated shipping and handling fees and any applicable taxes. Prices effective on date of publication and subject to change
• Prices listed are for electronic delivery. BlackBerry® Enterprise Server software is also available on CD

How to Purchase

Purchase online through the BlackBerry Store or call 1-800-327-9085 or email sales@blackberry.com for purchasing assistance or to place an order. You can also purchase or implement your BlackBerry solution through a BlackBerry technology reseller. Find a BlackBerry technology reseller

Learn More

• Learn more about the BlackBerry Enterprise Server v5.0
• Get started with a 60-day free trial of the BlackBerry Enterprise Server
• View support options

Support

Self-service Support

• BlackBerry® Enterprise Server support
• Product documentation
• Online pre-installation guide
• BlackBerry Technical Solution Center
• BlackBerry® Training

BlackBerry Technical Support

• Complimentary BlackBerry Support Incident — with the purchase or download of BlackBerry Enterprise Server software, you’re eligible to register for a complimentary BlackBerry support incident¹

• BlackBerry Incident Based Support — pay for technical support on a case-by-case basis using your credit card

• BlackBerry® Technical Support Services — an annual support program offering technical support directly from the BlackBerry experts

Updating from a Trial BlackBerry Enterprise Server

If you’ve downloaded a trial version of BlackBerry Enterprise Server v5.0, transitioning to full ownership can be done in 2 easy steps:

1. Purchase BlackBerry Enterprise Server: Purchase BlackBerry Enterprise Server online at the BlackBerry Store, call 1-800-327-9085 or email sales@blackberry.com
2. Update Your CALs and SRP: To complete your transition to a production version of BlackBerry Enterprise Server, enter a production Client Access License (CAL) and change the Server Routing Protocol (SRP) Identifier and SRP Authentication Key. Find out more about moving from a trial to a production version of BlackBerry Enterprise Server

¹A support incident is defined as a single technical question, problem or issue that Research In Motion (RIM) agrees is directly related to the operation of RIM software and/or hardware. A support incident may require multiple interactions with the BlackBerry Technical Support team by email or telephone in order to reach a suitable resolution.