Software
Local Navigation
Discover the Possibilities for Your Business
The BlackBerry® Enterprise Solution provides a complete wireless platform that enables organizations to extend the benefits of IBM® Lotus® Domino® messaging, collaboration and database applications to mobile professionals.
The BlackBerry Enterprise Solution is the clear choice for the Lotus Domino enterprise. It provides push-based wireless access to*:
- Lotus Domino email and encrypted email
- Lotus Domino calendar, contacts and scheduling
- Lotus Domino databases
- IBM® Lotus® Sametime® instant messaging
- IBM® Lotus® Connections®
- Optional use of IBM® DB2® Universal Database for configuration database
- Support for Lotus Domino Web Services
- Web-based, Java® ME and IBM Lotus Domino Web Services applications
- Other enterprise applications and systems such as CRM, ERP and more
Complete Enterprise Collaboration Anytime, Anywhere
The BlackBerry Enterprise Solution gives you unparalleled access to your IBM Lotus applications—keeping teams communicating and collaborating regardless of time or space. Learn more about mobile collaboration on BlackBerry® smartphones with IBM Lotus applications.
BlackBerry Enterprise Server
A component of the BlackBerry Enterprise Solution, BlackBerry® Enterprise Server is robust software that acts as the centralized link between wireless devices, enterprise applications and wireless networks. Designed to meet the needs of enterprise and government organizations, it provides a proven, secure, open architecture for globally extending wireless communications and corporate data to mobile users.
- Advanced Security Features — BlackBerry Enterprise Server delivers end-to-end Advanced Encryption Standard (AES) and Triple Data Encryption Standard (Triple DES) encryption that helps ensure the confidentiality and integrity of wirelessly transmitted information from behind the firewall to wireless devices in the field. With support for more than 450 over-the-air wireless IT policies and commands that enable IT administrators to wirelessly enforce security settings, the BlackBerry Enterprise Server meets even the most stringent IT requirements.
- Simplified Deployment and Management — BlackBerry Enterprise Server helps increase IT productivity and reduce administrative overhead by enabling centralized control and management, including role- and group-based administration capabilities.
- Applications — BlackBerry Enterprise Server is the leading wireless platform for wireless email, Personal Information Management (PIM), instant messaging (IM) and other corporate data. With the majority of customers accessing non-email content while in the field, the BlackBerry Enterprise Server is proven in delivering more than email to mobile users.
- Cost savings — Leverage your existing investments in applications and infrastructure to maximize your investment and lower your Total Cost of Ownership (TCO). Standards-based protocols and development tools included with the BlackBerry Enterprise Server allow you to leverage your existing technology investments.
Get the Facts about the BlackBerry Solution
When making your decision on the right wireless solution for your business, it’s important to have the latest information from independent analysts and leading organizations on security, applications flexibility, infrastructure choices, vendor options and total cost of ownership. Get the facts on the BlackBerry solution and alternative wireless solutions for business.
Learn more
- Upgrade to the BlackBerry Enterprise Server v4.1 with Service Pack 6
- Get started with a free 60-day trial of the BlackBerry Enterprise Server v4.1
- Learn more about mobile collaboration with IBM Lotus applications
- BlackBerry Enterprise Server features
- Compare BlackBerry Enterprise Server software versions
- Get pricing
- Learn about the BlackBerry Enterprise Solution as a whole
*Check with service provider for availability, roaming arrangements, service plans and features.
Features
BlackBerry® Enterprise Server software integrates with your existing enterprise systems and offers several robust features for your organization.
Management and Support
BlackBerry Enterprise Server software provides a variety of robust tools and functionality to facilitate the management of your BlackBerry® Infrastructure:
- Centralized administration console — provides a common interface for managing all components of the BlackBerry® Enterprise Solution
- Role-based administration — allows tasks to be delegated to lower-level administrators, while ensuring strict control over access to sensitive operations
- Group-based administration — eases administrative tasks by assigning properties and performing tasks across groups, such as IT policies, email filters, application pushes and more
- Web-based management tools — allow for greater flexibility in management of the BlackBerry® solution.
- BlackBerry® Web Desktop Manager provides a web-based management console to allow BlackBerry administrators to perform functions otherwise managed with BlackBerry® Desktop Software
- BlackBerry® Monitoring Service provides enhanced monitoring, alerting and reporting capabilities for proactive issue identification and resolution
IT Policies
The BlackBerry Enterprise Server supports more than 450 over-the-air wireless IT policies and commands that enable IT administrators to:
- Impose device lock-down
- Wipe data from lost or stolen devices
- Define and wirelessly enforce security settings such as Bluetooth® lockout and controlling access to voice calling
IT departments can also control access to BlackBerry smartphones using common access cards (CACs) and the optional BlackBerry® Smart Card Reader.
Wireless Network and Systems Management (NSM) Solutions
The BlackBerry Enterprise Solution enables IT departments to deploy wireless network and systems management (NSM) solutions, including remote IT administration, workflow management for service management and server monitoring. Wireless NSM tools allow IT departments to provide improved quality of service to users.
Administrators can wirelessly receive service outage notifications, change parameters and send commands for managing faults, configuration, performance and security within your organization's IT department.
Enterprise Instant Messaging
To boost productivity and responsiveness throughout your organization, BlackBerry Enterprise Server supports IBM® Lotus® Sametime® instant messaging. Lotus Sametime provides your mobile users with wireless access to enterprise instant messaging and presence awareness tools.
Social Networking for Enterprises
BlackBerry® Client for IBM® Lotus® Connections mobilizes social networking for enterprises. Mobile professionals can connect to colleagues, locate internal experts, and share information using their BlackBerry® smartphones.
BlackBerry Mobile Data System
BlackBerry® Mobile Data System (BlackBerry MDS) dramatically reduces the amount of time and resources required to develop, deploy and manage wireless applications for mobile workers. It includes BlackBerry MDS Services to manage interactions and requests between smartphones and applications, BlackBerry MDS Developer tools and BlackBerry MDS Device Software.
Security Features
The BlackBerry Enterprise Solution includes a set of robust security features. To enhance those features, the solution also comes with:
- Encrypted attachment viewing for S/MIME and PGP email
- PIN-to-PIN and SMS message auditing — enables compliance with government regulations and provides a log of all phone calls
- Support for Lotus Domino® encrypted mail — extends Lotus Domino encrypted mail functionality to the BlackBerry smartphone
- Support for S/MIME encrypted email — ensures email security is maintained during wireless transmission
- Available BlackBerry Smart Card Reader — creates a secure, two-factor authenticated environment for granting access to BlackBerry and PKI applications
- Other critical security features — includes support for hard deletes, backup/restore of saved messages, SNMP monitoring enhancements and enterprise device authorization
BlackBerry Mobile Voice System
BlackBerry® Mobile Voice System (BlackBerry MVS) enables the seamless convergence of a BlackBerry smartphone with an office desk phone. This integrated offering allows BlackBerry smartphone users to be securely authenticated to the enterprise telephony system (PBX).
Learn more
Compare
To compare the features in the BlackBerry® Enterprise Server version you're currently running to the features available in BlackBerry Enterprise Server software v4.1 with Service Pack 6, select your current server version above.
Feature Comparison – Version 4.1
| Version 4.1 | Version 4.1 with Service Pack 6 | |
|---|---|---|
| Access to Regular Domino® Email—Send/Receive Email Wirelessly | yes | yes |
| Push Message Delivery | yes | yes |
| Wireless Email Reconciliation | yes4 | yes4 |
| Sent Item Synchronization | yes10 | yes10 |
| Wireless Email Settings | yes10 | yes10 |
| Wireless email reconciliation hard-delete support | yes | yes |
| Email Server Search and Download | no | yes22 |
| BlackBerry Enterprise Server Email Message View | no | yes |
| HTML Email Message View | no | yes22 |
| Instant Messaging | ||
| Support for IBM Lotus Sametime® | yes | yes |
| IM Contact Linking to Address Book Contact | no | yes22 |
| IM Contact Click-to-Call | no | yes22 |
| IM Session Convert-to-Call | no | yes22 |
| Emoticons for BlackBerry Client for Lotus Sametime | no | yes22 |
| Personal Information Management (PIM)/Organizer | ||
| PIM Synchronization (via desktop) | yes | yes |
| Wireless Calendar Synchronization | yes1 | yes1 |
| Wireless PIM Synchronization (Calendar, Address Book, Memopad, Tasklist) | yes10 | yes10 |
| Remote Address Lookup | yes3 | yes3 |
| vCard Support (conversion to BlackBerry Address Book) | yes | yes |
| Calendar Enhancements (Tentative Acceptance, Conflict & Adjacent Notification, Private Flag Support) | yes11 | yes11 |
| Task Enhancements (Task Reminders and Recurrences) | yes16 | yes16 |
| PIM Categories Support | yes11,17 | yes11,17 |
| Address Lookup for Hosting Organizations | yes | yes |
| Free/Busy Availability Lookup | no | yes22 |
| Attachments | ||
| Attachment Service | yes4 | yes4 |
| Attachment Service Support for .ZIP | yes5 | yes5 |
| Attachment Service Support for Color Attachment Viewing | yes5,18 | yes5,18 |
| Attachment Service Support Image Viewing (JPG, BMP, GIF, PNG and TIFF) | yes5,18 | yes5,18 |
| Attachment Service Support for Document Info, Tracked Changes | yes5,18 | yes5,18 |
| Image Application | yes11,18 | yes11,18 |
| Attachment viewing pan and zoom enhancements | yes | yes |
| Native File Format Download | no | yes22 |
| Attachment Edit (.DOC, .PPT) | no | yes22 |
| Support for Audio (.AMR, .WAV, .MP3) | no | yes |
| Extensibility/Corporate Data Access | ||
| BlackBerry® Browser | yes2 | yes2 |
| Corporate Data Access | yes2 | yes2 |
| BlackBerry Browser JavaScript® v1.3 Support | yes11 | yes11 |
| BlackBerry Browser Enhancements (Enhanced HTML Tables Support, Ability to Email a URL, Animated GIF Support) | yes15 | yes15 |
| Device Choice | ||
| BlackBerry device support | yes | yes |
| Support for BlackBerry Connect and BlackBerry Built-In devices | yes | yes |
| Enterprise Device Authorization | yes | yes |
| Support | ||
| Automatic Wireless Backup of Device Data | yes10 | yes10 |
| Over-the-Air Device Software Upgrades | no | yes22 |
| On-Handheld Help | yes15,17 | yes15,17 |
| Ability to Delete BlackBerry Applications from the Handheld | yes11 | yes11 |
| Archiving SMS, PIN-to-PIN and Call Logs | yes | yes |
| Version 4.1 | Version 4.1 with Service Pack 6 | |
|---|---|---|
| Security | ||
| End-to-end Security | yes | yes |
| Triple DES encryption support | yes | yes |
| AES encryption support | yes15 | yes15 |
| Device Content Protection, Content Compression | yes11 | yes11 |
| Password Keeper, Handheld Wipe | yes11 | yes11 |
| Wireless Encryption Key Regeneration | yes10 | yes10 |
| Deployment | ||
| Automated BlackBerry® Desktop Software Deployment (Silent Install) | yes12 | yes12 |
| Support for Single Desktop Manager Package (separate installers) | yes14 | yes14 |
| Cradle-less Provisioning | yes10 | yes10 |
| BlackBerry® Router and BlackBerry® Device Manager | yes10 | yes10 |
| Handheld Configuration Tool | yes | yes |
| Supports Optional BlackBerry Desktop Manager (Basic MSI Installer, Full Desktop or Handheld Manager only) | yes | yes |
| Application Loader "Lite" | yes | yes |
| Wireless Third Party Application Provisioning and Control | yes15 | yes15 |
| Extensibility/Corporate Data Access | ||
| BlackBerry® Mobile Data System (BlackBerry MDS) | yes20 | yes20 |
| BlackBerry MDS Services | yes20 | yes20 |
| BlackBerry MDS Runtime | yes20 | yes20 |
| Two-factor authentication support | yes | yes |
| Data group push | yes | yes |
| BlackBerry Browser supports WML, cHTML, xHTML and HTML, CSS (partial) | yes11 | yes11 |
| BlackBerry Browser supports JavaScript, offline forms handling | yes11 | yes11 |
| Increased access control, application management and corporate proxy handling | yes | yes |
| Additional development tools, such as Synchronization SDK, Attachment Distiller SDK, and Plazmic Content Developer’s Kit | yes | yes |
| Management/Administration | ||
| Multi-network support | yes | yes |
| Forced Blind Carbon Copy | yes | yes |
| All-Points-Bulletin Via PIN | yes | yes |
| Global Filters | yes | yes |
| BlackBerry Enterprise Server Management Console | yes | yes |
| Enhanced Error Logging | yes | yes |
| Wireless IT Policies and Commands | yes3 | yes3 |
| Preservation of User Settings (device, desktop) on Upgrade | yes13 | yes13 |
| Support for Enforced Handheld Software Upgrade IT Policy | yes13 | yes13 |
| Enhanced SNMP Management | yes21 | yes21 |
| Handheld Management Reporting | yes10 | yes10 |
| Server Architectural Improvements | yes | yes |
| Multi Domain Support | yes | yes |
| Role based administration | yes | yes |
| Group based administration | yes | yes |
| Common BlackBerry Manager console across all three email platforms | yes | yes |
| Backup and restore of saved messages | yes | yes |
| DB2 and Notes encryption support | yes19 | yes19 |
| Localization of BlackBerry Enterprise Server, with documentation available in French, Italian, German and Spanish | yes | yes |
| Platform Certification | ||
| VMWare ESX v3.0.1 | no | yes |
| BES 64-bit O/S Support | no | yes |
| BESd, BESx (in 32-bit mode) | no | yes |
| BES with 64-bit SQL 2005 DB | no | yes |
| Related Product Releases | ||
| BlackBerry® Web Desktop Manager - available as a download | no | yes |
| BlackBerry Monitoring Service | no | yes 23 |
| BlackBerry Client for Lotus Connections | no | yes |
| BlackBerry® Device Software requirements for: | ||
|---|---|---|
| C++ enabled devices | Java® enabled devices | |
| 1 | v2.1 SP4 or higher | v3.2.1 or higher |
| 2 | v2.5 or higher | v3.2.1 or higher |
| 3 | v2.5 or higher | v3.6 or higher |
| 4 | v2.6 or higher | v3.6 or higher |
| 5 | v2.6 or higher | v3.7 or higher |
| 6 | Attachment service is supported as an 'add-on' to: (a) handheld software v2.1 (or higher) for C++ enabled BlackBerry handhelds AND (b) BlackBerry Enterprise Server for Lotus Domino v2.1 with SP1. Not available for Java-enabled BlackBerry handhelds on BlackBerry Enterprise Server v2.1. | |
| 7 | Requires BlackBerry Enterprise Server v2.2 SP1 | |
| 10 | v2.7 or higher | v4.0 or higher |
| 11 | v3.8 or higher | |
| 12 | Requires BlackBerry® Desktop Software v2.1 SP3 or higher | |
| 13 | Requires BlackBerry Desktop Software v3.5 or higher | |
| 14 | Requires BlackBerry Desktop Software v3.6 or higher | |
| 15 | v4.0 or higher (10 MB or higher) | |
| 16 | v2.5 or higher | v4.0 or higher |
| 17 | devices with 16 MB or more memory only | |
| 18 | devices with color screens only | |
| 19 | Sametime, DB2 and Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. GroupWise is a registered trademark or trademark of Novell, Inc. in the United States and other countries. Windows Messenger, Outlook and Exchange are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries | |
| 20 | Components of Mobile Data System software version 4.1 | |
| 21 | More SNMP event traps in BlackBerry Enterprise Server v4.1 | |
| 22 | v4.5 or higher handheld software | |
| 23 | Bundled with BlackBerry Enterprise Server v4.1 with Service Pack 5, but has a separate installer | |
Compare
To compare the features in the BlackBerry® Enterprise Server version you're currently running to the features available in BlackBerry Enterprise Server software v4.1 with Service Pack 6, select your current server version above.
Feature Comparison – Version 4.0
| Version 4.0 | Version 4.1 with Service Pack 6 | |
|---|---|---|
| Access to Regular Domino® Email—Send/Receive Email Wirelessly | yes | yes |
| Push Message Delivery | yes | yes |
| Wireless Email Reconciliation | yes4 | yes4 |
| Sent Item Synchronization | yes10 | yes10 |
| Wireless Email Settings | yes10 | yes10 |
| Wireless email reconciliation hard-delete support | no | yes |
| Email Server Search and Download | no | yes22 |
| BlackBerry Enterprise Server Email Message View | no | yes |
| HTML Email Message View | no | yes22 |
| Instant Messaging | ||
| Support for IBM Lotus Sametime® | no | yes |
| IM Contact Linking to Address Book Contact | no | yes22 |
| IM Contact Click-to-Call | no | yes22 |
| IM Session Convert-to-Call | no | yes22 |
| Emoticons for BlackBerry Client for Lotus Sametime | no | yes22 |
| Personal Information Management (PIM)/Organizer | ||
| PIM Synchronization (via desktop) | yes | yes |
| Wireless Calendar Synchronization | yes1 | yes1 |
| Wireless PIM Synchronization (Calendar, Address Book, Memopad, Tasklist) | yes10 | yes10 |
| Remote Address Lookup | yes3 | yes3 |
| vCard Support (conversion to BlackBerry Address Book) | yes | yes |
| Calendar Enhancements (Tentative Acceptance, Conflict & Adjacent Notification, Private Flag Support) | yes11 | yes11 |
| Task Enhancements (Task Reminders and Recurrences) | yes16 | yes16 |
| PIM Categories Support | yes11,17 | yes11,17 |
| Address Lookup for Hosting Organizations | no | yes |
| Free/Busy Availability Lookup | no | yes22 |
| Attachments | ||
| Attachment Service | yes4 | yes4 |
| Attachment Service Support for .ZIP | yes5 | yes5 |
| Attachment Service Support for Color Attachment Viewing | yes5,18 | yes5,18 |
| Attachment Service Support Image Viewing (JPG, BMP, GIF, PNG and TIFF) | yes5,18 | yes5,18 |
| Attachment Service Support for Document Info, Tracked Changes | yes5,18 | yes5,18 |
| Image Application | yes11,18 | yes11,18 |
| Attachment viewing pan and zoom enhancements | no | yes |
| Native File Format Download | no | yes22 |
| Attachment Edit (.DOC, .PPT) | no | yes22 |
| Support for Audio (.AMR, .WAV, .MP3) | no | yes |
| Extensibility/Corporate Data Access | ||
| BlackBerry® Browser | yes2 | yes2 |
| Corporate Data Access | yes2 | yes2 |
| BlackBerry Browser JavaScript® v1.3 Support | yes11 | yes11 |
| BlackBerry Browser Enhancements (Enhanced HTML Tables Support, Ability to Email a URL, Animated GIF Support) | yes15 | yes15 |
| Device Choice | ||
| BlackBerry device support | yes | yes |
| Support for BlackBerry Connect and BlackBerry Built-In devices | yes | yes |
| Enterprise Device Authorization | no | yes |
| Support | ||
| Automatic Wireless Backup of Device Data | yes10 | yes10 |
| Over-the-Air Device Software Upgrades | no | yes22 |
| On-Handheld Help | yes15,17 | yes15,17 |
| Ability to Delete BlackBerry Applications from the Handheld | yes11 | yes11 |
| Archiving SMS, PIN-to-PIN and Call Logs | no | yes |
| Version 4.0 | Version 4.1 with Service Pack 6 | |
|---|---|---|
| Security | ||
| End-to-end Security | yes | yes |
| Triple DES encryption support | yes | yes |
| AES encryption support | yes15 | yes15 |
| Device Content Protection, Content Compression | yes11 | yes11 |
| Password Keeper, Handheld Wipe | yes11 | yes11 |
| Wireless Encryption Key Regeneration | yes10 | yes10 |
| Deployment | ||
| Automated BlackBerry® Desktop Software Deployment (Silent Install) | yes12 | yes12 |
| Support for Single Desktop Manager Package (separate installers) | yes14 | yes14 |
| Cradle-less Provisioning | yes10 | yes10 |
| BlackBerry® Router and BlackBerry® Device Manager | yes10 | yes10 |
| Handheld Configuration Tool | yes | yes |
| Supports Optional BlackBerry Desktop Manager (Basic MSI Installer, Full Desktop or Handheld Manager only) | yes | yes |
| Application Loader "Lite" | yes | yes |
| Wireless Third Party Application Provisioning and Control | yes15 | yes15 |
| Extensibility/Corporate Data Access | ||
| BlackBerry® Mobile Data System (BlackBerry MDS) | no | yes20 |
| BlackBerry MDS Services | yes | yes20 |
| BlackBerry MDS Runtime | no | yes20 |
| Two-factor authentication support | no | yes |
| Data group push | no | yes |
| BlackBerry Browser supports WML, cHTML, xHTML and HTML, CSS (partial) | yes11 | yes11 |
| BlackBerry Browser supports JavaScript, offline forms handling | yes11 | yes11 |
| Increased access control, application management and corporate proxy handling | yes | yes |
| Additional development tools, such as Synchronization SDK, Attachment Distiller SDK, and Plazmic Content Developer’s Kit | yes | yes |
| Management/Administration | ||
| Multi-network support | yes | yes |
| Forced Blind Carbon Copy | yes | yes |
| All-Points-Bulletin Via PIN | yes | yes |
| Global Filters | yes | yes |
| BlackBerry Enterprise Server Management Console | yes | yes |
| Enhanced Error Logging | yes | yes |
| Wireless IT Policies and Commands | yes3 | yes3 |
| Preservation of User Settings (device, desktop) on Upgrade | yes13 | yes13 |
| Support for Enforced Handheld Software Upgrade IT Policy | yes13 | yes13 |
| Enhanced SNMP Management | yes | yes21 |
| Handheld Management Reporting | yes10 | yes10 |
| Server Architectural Improvements | yes | yes |
| Multi Domain Support | yes | yes |
| Role based administration | no | yes |
| Group based administration | no | yes |
| Common BlackBerry Manager console across all three email platforms | no | yes |
| Backup and restore of saved messages | no | yes |
| DB2 and Notes encryption support | no | yes19 |
| Localization of BlackBerry Enterprise Server, with documentation available in French, Italian, German and Spanish | no | yes |
| Platform Certification | ||
| VMWare ESX v3.0.1 | no | yes |
| BES 64-bit O/S Support | no | yes |
| BESd, BESx (in 32-bit mode) | no | yes |
| BES with 64-bit SQL 2005 DB | no | yes |
| Related Product Releases | ||
| BlackBerry® Web Desktop Manager - available as a download | no | yes |
| BlackBerry Monitoring Service | no | yes23 |
| BlackBerry Client for Lotus Connections | no | yes |
| BlackBerry® Device Software requirements for: | ||
|---|---|---|
| C++ enabled devices | Java® enabled devices | |
| 1 | v2.1 SP4 or higher | v3.2.1 or higher |
| 2 | v2.5 or higher | v3.2.1 or higher |
| 3 | v2.5 or higher | v3.6 or higher |
| 4 | v2.6 or higher | v3.6 or higher |
| 5 | v2.6 or higher | v3.7 or higher |
| 6 | Attachment service is supported as an 'add-on' to: (a) handheld software v2.1 (or higher) for C++ enabled BlackBerry handhelds AND (b) BlackBerry Enterprise Server for Lotus Domino v2.1 with SP1. Not available for Java-enabled BlackBerry handhelds on BlackBerry Enterprise Server v2.1. | |
| 7 | Requires BlackBerry Enterprise Server v2.2 SP1 | |
| 10 | v2.7 or higher | v4.0 or higher |
| 11 | v3.8 or higher | |
| 12 | Requires BlackBerry® Desktop Software v2.1 SP3 or higher | |
| 13 | Requires BlackBerry Desktop Software v3.5 or higher | |
| 14 | Requires BlackBerry Desktop Software v3.6 or higher | |
| 15 | v4.0 or higher (10 MB or higher) | |
| 16 | v2.5 or higher | v4.0 or higher |
| 17 | devices with 16 MB or more memory only | |
| 18 | devices with color screens only | |
| 19 | Sametime, DB2 and Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. GroupWise is a registered trademark or trademark of Novell, Inc. in the United States and other countries. Windows Messenger, Outlook and Exchange are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries | |
| 20 | Components of Mobile Data System software version 4.1 | |
| 21 | More SNMP event traps in BlackBerry Enterprise Server v4.1 | |
| 22 | v4.5 or higher handheld software | |
| 23 | Bundled with BlackBerry Enterprise Server v4.1 with Service Pack 5, but has a separate installer | |
Compare
To compare the features in the BlackBerry® Enterprise Server version you're currently running to the features available in BlackBerry Enterprise Server software v4.1 with Service Pack 6, select your current server version above.
Feature Comparison – Version 2.2
| Version 2.2 | Version 4.1 with Service Pack 6 | |
|---|---|---|
| Access to Regular Domino® Email—Send/Receive Email Wirelessly | yes | yes |
| Push Message Delivery | yes | yes |
| Wireless Email Reconciliation | yes4 | yes4 |
| Sent Item Synchronization | no | yes10 |
| Wireless Email Settings | no | yes10 |
| Wireless email reconciliation hard-delete support | no | yes |
| Email Server Search and Download | no | yes22 |
| BlackBerry Enterprise Server Email Message View | no | yes |
| HTML Email Message View | no | yes22 |
| Instant Messaging | ||
| Support for IBM Lotus Sametime® | no | yes |
| IM Contact Linking to Address Book Contact | no | yes22 |
| IM Contact Click-to-Call | no | yes22 |
| IM Session Convert-to-Call | no | yes22 |
| Emoticons for BlackBerry Client for Lotus Sametime | no | yes22 |
| Personal Information Management (PIM)/Organizer | ||
| PIM Synchronization (via desktop) | yes | yes |
| Wireless Calendar Synchronization | yes1 | yes1 |
| Wireless PIM Synchronization (Calendar, Address Book, Memopad, Tasklist) | no | yes10 |
| Remote Address Lookup | yes3 | yes3 |
| vCard Support (conversion to BlackBerry Address Book) | yes | yes |
| Calendar Enhancements (Tentative Acceptance, Conflict & Adjacent Notification, Private Flag Support) | no | yes11 |
| Task Enhancements (Task Reminders and Recurrences) | no | yes16 |
| PIM Categories Support | no | yes11,17 |
| Address Lookup for Hosting Organizations | no | yes |
| Free/Busy Availability Lookup | no | yes22 |
| Attachments | ||
| Attachment Service | yes4 | yes4 |
| Attachment Service Support for .ZIP | yes5 | yes5 |
| Attachment Service Support for Color Attachment Viewing | yes5,18 | yes5,18 |
| Attachment Service Support Image Viewing (JPG, BMP, GIF, PNG and TIFF) | no | yes5,18 |
| Attachment Service Support for Document Info, Tracked Changes | no | yes5,18 |
| Image Application | no | yes11,18 |
| Attachment viewing pan and zoom enhancements | no | yes |
| Native File Format Download | no | yes22 |
| Attachment Edit (.DOC, .PPT) | no | yes22 |
| Support for Audio (.AMR, .WAV, .MP3) | no | yes |
| Extensibility/Corporate Data Access | ||
| BlackBerry® Browser | yes2 | yes2 |
| Corporate Data Access | yes2 | yes2 |
| BlackBerry Browser JavaScript® v1.3 Support | no | yes11 |
| BlackBerry Browser Enhancements (Enhanced HTML Tables Support, Ability to Email a URL, Animated GIF Support) | no | yes15 |
| Device Choice | ||
| BlackBerry device support | yes | yes |
| Support for BlackBerry Connect and BlackBerry Built-In devices | yes | yes |
| Enterprise Device Authorization | no | yes |
| Support | ||
| Automatic Wireless Backup of Device Data | no | yes10 |
| HTML Email Message View | no | yes |
| On-Handheld Help | no | yes15,17 |
| Ability to Delete BlackBerry Applications from the Handheld | no | yes11 |
| Archiving SMS, PIN-to-PIN and Call Logs | no | yes |
| Version 2.2 | Version 4.1 with Service Pack 6 | |
|---|---|---|
| Security | ||
| End-to-end Security | yes | yes |
| Triple DES encryption support | yes | yes |
| AES encryption support | no | yes15 |
| Device Content Protection, Content Compression | no | yes11 |
| Password Keeper, Handheld Wipe | no | yes11 |
| Wireless Encryption Key Regeneration | no | yes10 |
| Deployment | ||
| Automated BlackBerry® Desktop Software Deployment (Silent Install) | yes12 | yes12 |
| Support for Single Desktop Manager Package (separate installers) | yes14 | yes14 |
| Cradle-less Provisioning | no | yes10 |
| BlackBerry® Router and BlackBerry® Device Manager | no | yes10 |
| Handheld Configuration Tool | no | yes |
| Supports Optional BlackBerry Desktop Manager (Basic MSI Installer, Full Desktop or Handheld Manager only) | no | yes |
| Application Loader "Lite" | no | yes |
| Wireless Third Party Application Provisioning and Control | no | yes15 |
| Extensibility/Corporate Data Access | ||
| BlackBerry® Mobile Data System (BlackBerry MDS) | no | yes20 |
| BlackBerry MDS Services | yes | yes20 |
| BlackBerry MDS Runtime | no | yes20 |
| Two-factor authentication support | no | yes |
| Data group push | no | yes |
| BlackBerry Browser supports WML, cHTML, xHTML and HTML, CSS (partial) | no | yes11 |
| BlackBerry Browser supports JavaScript, offline forms handling | no | yes11 |
| Increased access control, application management and corporate proxy handling | no | yes |
| Additional development tools, such as Synchronization SDK, Attachment Distiller SDK, and Plazmic Content Developer’s Kit | no | yes |
| Management/Administration | ||
| Multi-network support | yes | yes |
| Forced Blind Carbon Copy | yes | yes |
| All-Points-Bulletin Via PIN | yes | yes |
| Global Filters | yes | yes |
| BlackBerry Enterprise Server Management Console | no | yes |
| Enhanced Error Logging | yes | yes |
| Wireless IT Policies and Commands | no | yes3 |
| Preservation of User Settings (device, desktop) on Upgrade | yes13 | yes13 |
| Support for Enforced Handheld Software Upgrade IT Policy | yes13 | yes13 |
| Enhanced SNMP Management | yes | yes21 |
| Handheld Management Reporting | no | yes10 |
| Server Architectural Improvements | no | yes |
| Multi Domain Support | no | yes |
| Role based administration | no | yes |
| Group based administration | no | yes |
| Common BlackBerry Manager console across all three email platforms | no | yes |
| Backup and restore of saved messages | no | yes |
| DB2 and Notes encryption support | no | yes19 |
| Localization of BlackBerry Enterprise Server, with documentation available in French, Italian, German and Spanish | no | yes |
| Platform Certification | ||
| VMWare ESX v3.0.1 | no | yes |
| BES 64-bit O/S Support | no | yes |
| BESd, BESx (in 32-bit mode) | no | yes |
| BES with 64-bit SQL 2005 DB | no | yes |
| Related Product Releases | ||
| BlackBerry® Web Desktop Manager - available as a download | no | yes |
| BlackBerry Monitoring Service | no | yes23 |
| BlackBerry Client for Lotus Connections | no | yes |
| BlackBerry® Device Software requirements for: | ||
|---|---|---|
| C++ enabled devices | Java® enabled devices | |
| 1 | v2.1 SP4 or higher | v3.2.1 or higher |
| 2 | v2.5 or higher | v3.2.1 or higher |
| 3 | v2.5 or higher | v3.6 or higher |
| 4 | v2.6 or higher | v3.6 or higher |
| 5 | v2.6 or higher | v3.7 or higher |
| 6 | Attachment service is supported as an 'add-on' to: (a) handheld software v2.1 (or higher) for C++ enabled BlackBerry handhelds AND (b) BlackBerry Enterprise Server for Lotus Domino v2.1 with SP1. Not available for Java-enabled BlackBerry handhelds on BlackBerry Enterprise Server v2.1. | |
| 7 | Requires BlackBerry Enterprise Server v2.2 SP1 | |
| 10 | v2.7 or higher | v4.0 or higher |
| 11 | v3.8 or higher | |
| 12 | Requires BlackBerry® Desktop Software v2.1 SP3 or higher | |
| 13 | Requires BlackBerry Desktop Software v3.5 or higher | |
| 14 | Requires BlackBerry Desktop Software v3.6 or higher | |
| 15 | v4.0 or higher (10 MB or higher) | |
| 16 | v2.5 or higher | v4.0 or higher |
| 17 | devices with 16 MB or more memory only | |
| 18 | devices with color screens only | |
| 19 | Sametime, DB2 and Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. GroupWise is a registered trademark or trademark of Novell, Inc. in the United States and other countries. Windows Messenger, Outlook and Exchange are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries | |
| 20 | Components of Mobile Data System software version 4.1 | |
| 21 | More SNMP event traps in BlackBerry Enterprise Server v4.1 | |
| 22 | v4.5 or higher handheld software | |
| 23 | Bundled with BlackBerry Enterprise Server v4.1 with Service Pack 5, but has a separate installer | |
Resources
Looking for more information about BlackBerry® Enterprise Server for IBM® Lotus® Domino®? Consult the resources listed below.
User Guides and Manuals
Getting Started with BlackBerry Enterprise Server for Lotus Domino
- Find out about system requirements (PDF)
- Read BlackBerry Enterprise Server for Lotus Domino white papers
- Learn more about the BlackBerry® Enterprise Solution
- View the webcast on Installing BlackBerry Enterprise Server v4.1 for IBM Lotus Domino
- BlackBerry Enterprise Server for IBM Lotus Domino Feature and Technical Overview white paper (PDF)
Managing BlackBerry Enterprise Server
- Find out about BlackBerry® Training for Administrators
- Visit the BlackBerry® Resource Center
- Download BlackBerry Enterprise Server for IBM Lotus Domino product documentation
Developing for the BlackBerry Platform
- Mobilizing a Domino discussion forum to BlackBerry smartphones (flash demo)
- IBM Lotus Domino and BlackBerry Applications – Technology Brief (PDF)
- Other resources for Domino developers
IBM Business Partner Resources
- BlackBerry Universe: Get connected to the most up-to-date information, tools and resources for and about the BlackBerry solution
Other Resources
- Visit the BlackBerry Technical Solution Center
- Download service packs and hotfixes
- Read BlackBerry Enterprise Server technical advisories
- View the Lotus Sametime® instant messaging for BlackBerry (flash demo)
- Read the BlackBerry Enterprise Solution Top Reasons to Upgrade brochure (PDF)
- Read the BlackBerry® Technical Support Services brochure (PDF)
- View BlackBerry webcasts
Learn more
Pricing – United States
If you currently subscribe to BlackBerry® Technical Support Services, your upgrade to BlackBerry® Enterprise Server software v4.1, Service Pack 6 is included in this program. To obtain your free upgrade, please visit the Technical Knowledge Center.
If you are not a BlackBerry Technical Support Services member, you can subscribe now to get BlackBerry Enterprise Server software v4.1, Service Pack 6, as well as immediate access to future BlackBerry® software releases. Review your BlackBerry Technical Support Services options.
Please note:
- Prices do not include associated shipping and handling fees and also do not include any applicable taxes. Prices effective on date of publication and subject to change.
- The prices below are for electronic delivery. BlackBerry Enterprise Server software is also available on CD.
BlackBerry Enterprise Server Software for Enterprises
| Product | Price for Electronic Delivery |
|---|---|
| BlackBerry® Enterprise Server Software v4.1, Service Pack 6 for IBM® Lotus® Domino® Trial Offer | FREE |
| BlackBerry Enterprise Server Software v4.1, Service Pack 6 for IBM Lotus Domino Includes 1 user license |
$2,999/server |
| BlackBerry Enterprise Server Software v4.1, Service Pack 6 for IBM Lotus Domino Includes 20 user licenses |
$3,999/server |
| Additional BlackBerry Enterprise Server Client Access Licenses* | |
| 1 user | $99/license |
| 5 users | $429/pack |
| 10 users | $699/pack |
| 50 users | $3,299/pack |
| 100 users | $5,999/pack |
| 500 users | $27,499/pack |
| 1,000 or more users | Please call 1-800-327-9085 for details |
| One-time Upgrades | |
| BlackBerry Enterprise Server v4.1, Service Pack 6 Version Upgrade | $999 |
BlackBerry Device Software
BlackBerry® Device Software is available from your service provider. The availability of BlackBerry Device Software v4.1 will vary by provider. You can also download BlackBerry Device Software from the Downloads page.
Need help?
Call 1-800-327-9085 for purchasing assistance or to place an order.
*Not compatible with BlackBerry Enterprise Server – Small Business Edition v4.1 or BlackBerry Enterprise Server QuickStart Edition.
Pricing – Canada
If you currently subscribe to BlackBerry® Technical Support Services, your upgrade to BlackBerry® Enterprise Server software v4.1, Service Pack 6 is included in this program. To obtain your free upgrade, please visit the Technical Knowledge Center.
If you are not a BlackBerry Technical Support Services member, you can subscribe now to get BlackBerry Enterprise Server software v4.1, Service Pack 6, as well as immediate access to future BlackBerry® software releases. Review your BlackBerry Technical Support Services options.
Please note:
- Prices do not include associated shipping and handling fees and also do not include any applicable taxes. Prices effective on date of publication and subject to change.
- The prices below are for electronic delivery. BlackBerry Enterprise Server software is also available on CD.
BlackBerry Enterprise Server Software for Enterprises
| Product | Price for Electronic Delivery |
|---|---|
| BlackBerry® Enterprise Server Software v4.1, Service Pack 6 for IBM® Lotus® Domino® Trial Offer | FREE |
| BlackBerry Enterprise Server Software v4.1, Service Pack 6 for IBM Lotus Domino Includes 1 user license |
$3,599/server |
| BlackBerry Enterprise Server Software v4.1, Service Pack 6 for IBM Lotus Domino Includes 20 user licenses |
$4,799/server |
| Additional BlackBerry Enterprise Server Client Access Licenses* | |
| 1 user | $119/license |
| 5 users | $519/pack |
| 10 users | $839/pack |
| 50 users | $3,959/pack |
| 100 users | $7,199/pack |
| 500 users | $32,999/pack |
| 1,000 or more users | Please call 1-800-327-9085 for details |
| One-time Upgrades | |
| BlackBerry Enterprise Server v4.1, Service Pack 6 Version Upgrade | $1,199 |
BlackBerry Device Software
BlackBerry® Device Software is available from your service provider. The availability of BlackBerry Device Software v4.1 will vary by provider. You can also download BlackBerry Device Software from the Downloads page.
Need help?
Call 1-800-327-9085 for purchasing assistance or to place an order.
*Not compatible with BlackBerry Enterprise Server – Small Business Edition v4.1 or BlackBerry Enterprise Server QuickStart Edition.
Support
Self Service
- BlackBerry® Enterprise Server for IBM® Lotus® Domino® Support (product guides, manuals, downloads and more)
- Product Documentation
- Online Pre-installation Guide
- BlackBerry® Technical Solution Center
- BlackBerry® Training
BlackBerry Technical Support
If you’re not able to resolve your issue using the self-service resources listed above, there are a number of BlackBerry Technical Support options available to you:- Complimentary BlackBerry Support Incident — with the purchase or download of BlackBerry® Enterprise Server software, you are eligible to register for a complimentary BlackBerry support incident*
- BlackBerry Incident Based Support — pay for the technical support you need when you need it, on a case-by-case basis using your credit card
- BlackBerry® Technical Support Services — an annual support program offering technical support directly from the experts at Research In Motion (RIM). Provides support for all components of the BlackBerry solution and free software version upgrades