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Designed and Priced for Small and Medium-Sized Businesses
With BlackBerry® Professional Software, up to 30 of your employees get wireless access to email, business data, the Internet, shared contacts, calendar info and more on BlackBerry smartphones.
Easy Installation and Set Up
BlackBerry Professional Software can be installed on your existing Microsoft® Exchange or IBM® Lotus® Domino® email server—so there’s no need to purchase additional hardware.
A set-up wizard streamlines the installation process. Configuration is simplified, but you can set up customized settings and policies if you need them.
Control Over Your Smartphones
BlackBerry Professional Software also provides your organization with hands-on control over its BlackBerry smartphones:
- Browser use — Disable the BlackBerry smartphone browser, or prevent access to certain sites
- Phone — Limit long-distance calling to certain employees or certain numbers
- Data back-ups — Enforce back-ups of data at intervals defined by you
Not Sure BlackBerry Professional Software is Right for You?
- Watch the webcast: Mobilize your Business—Introducing the new BlackBerry Professional Software Designed for Small and Medium Businesses
- Watch the BlackBerry Professional Software autodemo
- Find your ideal solution with the BlackBerry solution wizard
Learn More
Features
BlackBerry® Professional Software provides the security your business needs. And it’s easy to set up and manage, so you can stay focused on running your business, not managing your mobile solution.
Simple Installation
- Pre-install Assistant — performs a technical assessment of your environment and informs you of any issues before installation
- Installs on an existing server — could be the same machine as your Microsoft® Exchange or IBM® Lotus® Domino® email server
- Defaults to the recommended configuration
Easy Management
- Simple administration interface
- Home screen is a one-stop location for most management tasks
- Wizard and quick links are provided for common functions (e.g. add/delete a user)
- Simplified IT policy templates
- Technical support options designed for your business:
- BlackBerry® Technical Support Services
- BlackBerry Incident-based Support (one free incident is included)
Advanced Security Features
- End-to-end Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES) encryption
- Industry-recognized security certifications
- Local encryption of all data
Learn more about the security features offered by the BlackBerry® Enterprise Solution
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Compare
Not sure if BlackBerry® Professional Software is right for your business? Compare it to other BlackBerry solutions:
| BlackBerry Professional Software | BlackBerry® Enterprise Server | BlackBerry® Internet Service | Hosted BlackBerry® services | |
| Email Platforms Supported | Microsoft® Exchange, IBM® Lotus® Domino® | Microsoft Exchange, IBM Lotus Domino, Novell® GroupWise® | POP3, IMAP | n/a |
| Includes support for Instant Messaging (IM)1 | Web-based IM | Web-based IM and Enterprise IM | Web-based IM | Web-based IM and Enterprise IM |
| Applications Support | Yes, both enterprise and personal applications2 | Yes, both enterprise and personal applications | n/a | Yes, both enterprise and personal applications |
| Pre-install Tool | Yes | No | n/a | n/a |
| Sized to run on email server | Yes | No – separate server required | n/a | n/a |
| Includes free Installation Support | Yes | Yes | n/a | Yes |
| Pricing3 ($US) | $499 MSRP for 5 users, or $849 MSRP for 10 users | $3,999 | n/a | Ask your service provider |
| Client Access Licenses (CALs) included | 5 or 10 | 20 | n/a | n/a |
| CAL limit | 30 | 2,000 | n/a | None |
| Pricing3 to purchase more CALs ($US) | 1 CAL – $99 5 CAL – $429 10 CAL – $699 |
1 CAL – $99 5 CAL – $429 10 CAL – $699 50 CAL – $3,299 Larger CAL packs available. Call 1-800-327-9085 for pricing |
n/a | Ask your service provider |
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1Instant Messaging support includes Microsoft® Office Live Communications Server, IBM® Lotus® Sametime® and Novell Groupwise Messenger.
2BlackBerry® Java® Micro Edition (Java ME®) applications and BlackBerry® Browser applications supported through the BlackBerry MDS Connection Service. BlackBerry® Runtime applications through the BlackBerry MDS Integration Service are not supported.
3All prices in US dollars. Software and CALs available from your wireless service provider, BlackBerry reseller or online from the BlackBerry Store.
Pricing & Purchasing
BlackBerry Professional Software is available in two convenient bundles. Prices below are subject to change and are the manufacturer’s suggested retail price. Your service provider may sell for less.
| BlackBerry Professional Software – 5 users | $499 USD (MSRP) |
| BlackBerry Professional Software – 10 users | $849 USD (MSRP) |
Expanding Your Deployment
As your business grows, you can easily add BlackBerry smartphone users by purchasing additional Client Access Licenses (CALs) or an update kit.
Up to 30 users
When you’re ready to add more users to your BlackBerry Professional Software, you can purchase additional CALs—up to a maximum of 30 total users. BlackBerry Professional Software supports BlackBerry® Enterprise Server CALs and is backward compatible with BlackBerry® Enterprise Server – Small Business Edition CALs.
Beyond 30 users
To expand your deployment beyond 30 users, you can update to BlackBerry Enterprise Server by purchasing a BlackBerry® Enterprise Server Trade-up Key. You can purchase the update key through your wireless service provider or online from the BlackBerry Store.
Updating from BlackBerry Enterprise Server – Small Business Edition
If your organization already uses BlackBerry Enterprise Server – Small Business Edition, you can update for free to BlackBerry Professional Software. The process is the same as adding a service pack. Download the BlackBerry Professional Software service pack
How to Buy
Get started with BlackBerry® Professional Software Express. It’s a free download with one Client Access License included. Purchase additional CALs as you need them. Learn more about BlackBerry Professional Software Express.
If you’re ready to purchase one of the BlackBerry Professional Software bundles listed above, you can purchase BlackBerry Professional Software online at the BlackBerry Store or through a BlackBerry technology reseller. Find a BlackBerry technology reseller
Support
Self Service
- BlackBerry® Professional Software for IBM® Lotus® Domino® product documentation
- BlackBerry Professional Software for Microsoft® Exchange product documentation
- BlackBerry Technical Solution Center
- BlackBerry® Training
BlackBerry Technical Support
If you’re not able to resolve your issue using the self-service resources listed above, there are a number of BlackBerry Technical Support options available to you:
- Complimentary BlackBerry Support Incident — with the purchase or download of BlackBerry Professional Software, you are eligible to register for a complimentary BlackBerry support incident1
- BlackBerry Incident Based Support — pay for the technical support you need when you need it, on a case-by-case basis using your credit card
- BlackBerry® Technical Support Services — an annual support program that provides technical support directly from BlackBerry support experts
1A support incident is defined as a single technical question, problem or issue that Research In Motion (RIM) agrees is directly related to the operation of RIM software and/or hardware. A support incident may require multiple interactions with the BlackBerry Technical Support team by email or telephone in order to reach a suitable resolution.
