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Overview
Whether you’re catching a ride home from the club, out for a walk in the park or sitting in a waiting room, you can stay connected to your email with your BlackBerry® smartphone.
Multiple email account integration
Add up to 10 supported personal and work1 email addresses on your BlackBerry smartphone. And if you need a new one, choose a unique BlackBerry email address just for your smartphone.
Personal/Web-Based Email Access
Enjoy the convenience of automatic, push delivery and mailbox synchronization with the most popular Internet-based email accounts on your BlackBerry smartphone. Whether you prefer AOL® Mail, Windows Live™ Hotmail, Gmail™ or Yahoo!® Mail, enjoy free, on-the-go access to your web mail.
Push-delivery technology
Messages are delivered automatically to your smartphone and you can be notified as soon as they arrive.2
View attachments
There’s no need to wait until you’re in front of your computer to open attachments. Whether it’s a picture from last weekend’s party or an important presentation from a co-worker, you can open it on the spot. Supported attachment formats include:
- JPEG
- Adobe® PDF
- Microsoft® Word, Microsoft Excel® and Microsoft PowerPoint®
Picture This!
On BlackBerry smartphones with cameras, you can take pictures and then email your shots to friends or family. Just snap and send!
Easy set-up
Get started quickly and easily. With the setup wizard right on your smartphone, there’s no complicated set-up process to slow you down. Learn more about how to set up your email.
1Integrating corporate email accounts requires BlackBerry Mail Connector or the BlackBerry Enterprise Solution
2Reconciliation works from smartphone to source and is dependent on email provider, implementation and protocols.
Microsoft, the Windows logo, Windows Live and Windows Live Hotmail are trademarks of the Microsoft group of companies All other brands, product names, company names, and trademarks are the properties of their respective owners.
Smartphone Email Setup
Your BlackBerry smartphone allows you to send and receive email from up to 10 supported email accounts. Set-up is simple. You can do it online at your computer, or right from your smartphone*.
To configure your email accounts directly from your BlackBerry smartphone, refer to the Getting Started Guide specific to your wireless service provider included in the device box documentation. Otherwise you can follow the below generic set up instructions.
Get Set up on Your BlackBerry Smartphone*
- To begin:
- If there’s an Email Setup option on your smartphone’s home screen, click it.
- OR in the setup wizard (which starts automatically the first time you turn on your smartphone), on the email setup screen, select I want to create or add an email address.
- Click Next, then if necessary, click Update Now.
- If necessary, click Create New Account.
- To accept the terms of the license agreement, select Yes and click I Agree.
- Set up your email address
- If you want to link an existing, supported email address with your smartphone - you will need to
- Click Add An Email Account if necessary, or simply type in your existing email address and password.
- Click Next.
- If you want to create a new email address for your BlackBerry smartphone (i.e. username@carrier.blackberry.com), you will need to
- Click Create a BlackBerry email address OR Click I would like to create a new BlackBerry email address.
- Type the user name that you want to appear before the @ sign in your new BlackBerry email address.
- If necessary, type a password for this email address.
- If necessary, select or choose secret question.
- If necessary, provide an answer for the secret question you have selected. Click Next
- If you want to link an existing, supported email address with your smartphone - you will need to
*These set up instructions apply only to the newest version of BlackBerry® Internet Service. If, when you log into the BlackBerry Internet Service website, (via the smartphone browser or via your desktop browser) you are asked to upgrade to the latest version please follow the instructions to upgrade first and then follow the above instructions.
Desktop Email Setup
Get set up from your computer
Click on your wireless service provider below to be taken to the BlackBerry® Internet Service website to set up your email accounts.
Canada
United States
- ALLTEL Communications, Inc.
- AT&T
- Cbeyond Communications, Inc.
- Cellular South, Inc.
- CellularOne
- Cincinnati Bell Wireless, LLC
- Dobson Cellular Systems, Inc.
- Edge Wireless, LLC
- HELIO, Inc.
- Nextel Operations, Inc.
- NTELOS Communications Inc.
- Skytel
- Sprint Spectrum L.P.
- SunCom Wireless Operating Company,
- TeleCommunication Systems, Inc.
- TMobile
- United States Cellular Corporation
- Verizon
If you don’t see your service provider in this list, please select your region from the drop-down menu.
Region
Argentina
Bahamas
Bermuda
Brazil
Bulgaria
Chile
Colombia
Czech Republic
Dominican Republic
Dutch Antilles
Ecuador
Egypt
El Salvador
Fiji
France
Germany
Guatemala
Guernsey
Hong Kong
Indonesia
Israel
Jamaica
Luxembourg
Malaysia
New Zealand
Nicaragua
Nigeria
Pakistan
Peru
Philippines
Puerto Rico
Romania
Russia
Slovenia
South Africa
Sri Lanka
Sweden
Switzerland
Russia
United Arab Emirates
United Kingdom
United States
- ALLTEL Communications, Inc.
- AT&T
- Cbeyond Communications, Inc.
- Cellular South, Inc.
- CellularOne
- Cincinnati Bell Wireless, LLC
- Dobson Cellular Systems, Inc.
- Edge Wireless, LLC
- HELIO, Inc.
- Nextel Operations, Inc.
- NTELOS Communications Inc.
- Skytel
- Sprint Spectrum L.P.
- SunCom Wireless Operating Company,
- TeleCommunication Systems, Inc.
- TMobile
- United States Cellular Corporation
- Verizon


