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Mobility. Simplified.
Hosted BlackBerry® services let you virtually automatically sync your email, calendar, contacts and business applications. Spend less time coordinating data and activities and more time focused on your core business.
Boost Productivity and Competitiveness
Hosted BlackBerry services are the ideal wireless solution for businesses already outsourcing their email systems. They offer:
- Complete Mobility — work from almost anywhere
- Pricing options for your budget — available for a low monthly fee
- Ease of use — No need for extended IT knowledge or technology infrastructure
- Proven technology — enterprise-level features, functionality and security
How it Works
To get started using Hosted BlackBerry services, simply follow these three steps:
- Choose your BlackBerry smartphone
- Choose your wireless service provider
- Find the Hosted BlackBerry services partner that’s right for you
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All the BlackBerry Features You Need
Hosted BlackBerry® services give you the same features as a standard BlackBerry® Enterprise Server deployment, without the need to manage the server internally. This includes:
Management and Support
Realize lower administrative and support costs by managing user groups and role-based administrator access.
- Centralized administration console — Manage all components of the BlackBerry® Enterprise Solution through a common interface.
- Role-based administration — Delegate tasks to administrators while ensuring strict control over access to sensitive operations. This allows senior IT administrators to assign administrative functionality to groups of administrators based on their job responsibilities.
- Group-based administration — Ease administrative tasks by assigning properties and performing tasks across groups, such as IT policies, email filters, application pushes, synchronization settings, access controls and software configurations.
Enterprise Instant Messaging
Boost productivity and responsiveness throughout your organization by providing mobile users with wireless access to enterprise instant messaging and presence awareness tools.
BlackBerry Mobile Data System
BlackBerry® Mobile Data System (BlackBerry MDS) dramatically reduces the amount of time and resources required to develop, deploy and manage wireless applications for mobile workers. It includes:
- BlackBerry MDS Services — Manage interactions and requests between BlackBerry smartphones and enterprise applications
- BlackBerry MDS Developer Tools — Create wireless applications for the BlackBerry Enterprise Solution
- BlackBerry MDS Device Software — Enables applications built with BlackBerry MDS Developer Tools to run on BlackBerry smartphones
Security Enhancements
Protect your enterprise data with further enhancements to the already robust security features of the BlackBerry Enterprise Solution:
- PIN-to-PIN and SMS message auditing — Enables compliance with government regulations and provides a log of all phone calls
- Support for S/MIME encrypted email
- Available BlackBerry® Smart Card Reader — Creates a secure, two-factor authenticated environment for granting access to BlackBerry and PKI applications
Other features include:
- Support for hard deletes
- Backup/restore of saved messages
- SNMP monitoring enhancements
- Enterprise device authorization
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Hosted BlackBerry Services Partners
The list of partners below offer Hosted BlackBerry® services. If you don't see your current email host on our list, call them and ask how they can set you up on Hosted BlackBerry services.
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Podcasts
This collection of lectures, interviews and panel discussions about BlackBerry® solutions for your business can help you make the best choices for your needs.
The Travel Advantages of Your BlackBerry Device
No matter where you are, you can make the most of your time with a BlackBerry smartphone. Virtual real-time responsiveness lets you email, file information, update your calendar and more. Almost any time, anywhere. The days of waiting to get into the office to work are over; the office now fits in your hand.
Emergency Communications Using PIN Messages
No one wants to be in an emergency situation, but everyone should be prepared if something happens. Even when email is down, find out how you can stay in touch using your BlackBerry smartphone. And learn how PIN messaging gives you the assurance that your communication was sent, received and read. A 9/11 story illustrates how you can stay in touch even under the direst of circumstances.
The Security Aspects of BlackBerry Solutions
Some might think that sending information across a mobile device is risky. Not so with your BlackBerry smartphone. Using the same stringent encryption tools that banks rely on, we offer virtually unbreakable security. This applies to anything you do with your BlackBerry smartphone, whether you’re surfing the web, sending e-mails or checking your calendar.
Third Party BlackBerry Applications
It may be stating the obvious, but a BlackBerry smartphone is a computer. So it makes sense that it can make use of software written by other companies, including applications like Customer Relationship Management (CRM), dispatching, and managing finances.
Accessing Resources Behind the Firewall
Connecting with your company resources when you're on the road is yet another reason why your BlackBerry smartphone is indispensable. There are two completely secure ways to do it: with your carrier's web browser or with the BlackBerry® Browser. Find out which way makes the most sense for you.
BlackBerry® Internet Service vs. BlackBerry® Enterprise Server
Find out which service plan is right for your needs. Both offer the BlackBerry smartphone’s virtually unbreakable security. The only difference is which range of options will help you be most productive and efficient. Take a listen and decide for yourself.
Up-and-coming IT firm bumps up responsiveness and productivity levels
When it came to boosting the productivity of an established IT company, there was only one choice. Armed with BlackBerry smartphones, the company's sales team suddenly enjoyed the ability to enter data on the road instead of waiting to come in to the office to do it. The bottom line? More sales calls and less wasted time. While anyone can learn from this podcast, it's must-listening for anyone interested in making their CRM more efficient.
BlackBerry Devices: Advantages for the Construction Industry
The greatest tool this construction company uses doesn’t require safety boots to operate. Using BlackBerry smartphones, staff members were able to boost efficiency, responsiveness and customer satisfaction. This podcast isn’t just about building homes; it’s about building a better business.
The costs of setup and doing better business: three BlackBerry solutions
You know you want the BlackBerry advantage, but you may not be sure of what service plan to choose. Do you go with BlackBerry Internet Service, BlackBerry® Enterprise Solution or Hosted BlackBerry® services? This podcast helps you decide, based on your budget as well as the functionality and flexibility you require.
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Resources
Case Studies
- Grayson Homes
Discover how this residential home builder took control of their dated, paper-based quality control process, and empowered their field workers with Hosted BlackBerry® services and applications. - Make It Work, Inc.
Learn how a service company increased response times and supercharged customer service. - Morgan Miller Blair (PDF)
A trailblazing law firm gives its lawyers the power to access sensitive documents, track time and bill customers while on the go. - Otto Bock (OrthoRehab)
This healthcare company added barcode scanning to smartphones, improving productivity and saving $250,000 annually. - Thompson Grading
A building contractor made on-the-job time tracking easier using a GPS solution for BlackBerry® smartphones. - WhippleHill Communications
Find out how this software company helps its salespeople access new leads and update information on the fly.
Other Resources
- Ipsos-Reid Analysis on BlackBerry Deployment ROI Study, 2007
- Getting Ahead and Staying Competitive brochure (PDF)
- Best practices for having an application server provider host BlackBerry services (PDF)
- Webcasts:
Interested in Selling Hosted BlackBerry Services?
- Apply to be a BlackBerry Alliance Program Member and be eligible to sell Hosted BlackBerry services
- Download our Hosted BlackBerry services for Hosters brochure (PDF)
- Contact us for more information on Hosted BlackBerry services
Learn More About Hosted BlackBerry Services
How to Buy
Hosted BlackBerry® services are available through wireless carriers and solution providers. To get started, view a list of Hosted BlackBerry services partners and choose the partner that’s right for you.