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Overview

As your mobile workforce expands and as their needs evolve, ensure that your fleet of BlackBerry® smartphones adapts to your business’ ever-changing information and communication needs. Whether you’re updating current device software, or looking for newer BlackBerry smartphones, updating your users is easy and convenient.
Update Users
Learn how easy it is to update your users.
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Update Tools
Get the tools you need to update your BlackBerry smartphone.
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Updating Your Users
BlackBerry® smartphone software updates enable your mobile workers to remain connected and productive.
Carrier Service Providers Download Sites
Check for BlackBerry smartphone updates provided by your service carrier through BlackBerry® Desktop Software and BlackBerry Device Software.
Enter a BlackBerry smartphone PIN
Use the BlackBerry smartphone PIN to determine if software updates are available for deployment.
Other ways to update your BlackBerry smartphone users
Tools for Updating Users
Update BlackBerry® smartphone software through a variety of ways.
Over the Air Updates
If your business is using BlackBerry® Enterprise Server version 4.1.5 or higher, you can wirelessly update your BlackBerry smartphones using BlackBerry software device 4.5 or higher.
BlackBerry® Web Desktop Manager
A web-based version of Desktop Manager that users can access via the Internet, eliminating the need to install Desktop Manager on each machine.
BlackBerry® Desktop Manager
Installed on your users’ PCs and laptops to enable updates, application downloads, file transfers, data synchronization and more.