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WPI

It has taken a process that took up to 45 minutes per person down to a few minutes over the phone or email. I also like that I can remotely wipe a device if it's lost by the user. - Jon Bartleson, Assistant Director of Computing Services, WPI

Business Challenge

  • Worcester Polytechnic Institute (WPI) is located in New England and has 4,000 students focused on technology-based degrees
  • Their small IT group wanted a way to monitor and manage their administration systems to support the Help Desk
  • Also wanted better ways to manage the growth in their BlackBerry® deployment

Solution

  • Building on their BlackBerry solution, WPI deployed MobileAdmin and Mobile SSH from Rove
  • IT team members were given the ability to troubleshoot network management systems from their BlackBerry smartphones

Results

  • Efficient network management
  • Extends capabilities of small IT team
  • Secure, IT-friendly administration
  • A solution that can grow with the organization
Industry Education
Region Americas
Company Size Medium
Type of Solution Network and Systems Management
Solution MobileAdmin and Mobile SSH from Rove
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