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Business Challenge
- Small software service company specializing in hosted web based solutions for private schools across the United States and Canada
- Want to help salespeople and executives deliver personal service to customers and more effectively manage accounts and business opportunities while on-the-run
Solution
- Extended wireless solution with mobile CRM by deploying MobileAccess from TenDigits Software Inc. on BlackBerry® devices
- Allows salespeople to remotely update and access sales data from Microsoft® CRM database
- Purchased BlackBerry Technical Support contract
Results
- Simplified sales reporting
- Better lead management
- Competitive responsiveness
- Lifestyle improvements
| Industry | Technology |
|---|---|
| Region | North America |
| Company Size | Small Business |
| Type of Solution | Sales Force Automation & CRM |
| Solution | BlackBerry® Internet Service |
| More Information |
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