Weiner & Ratzan

Business Challenge

  • Lawyers at this small but busy law firm spend most of their days away from the office, in court and in meetings
  • Needed a way to stay on top of changing schedules, case information and communications with colleagues and clients while on-the-go and in court proceedings

Solution

  • Deployed BlackBerry® devices with BlackBerry Internet Service
  • Installed an application called Dictomail™, from Admiral Online, to convert voice messages to text messages

Results

  • Lawyers can adapt to ongoing changes in their schedules because their desktops and their BlackBerry devices have the same information
  • Able to keep up with email, even in places like the courtroom where quiet is important
  • Customer service improvements because cases stay on track with wireless email on-the-go
Industry Professional Services/Legal
Region North America
Company Size Small Business
Type of Solution Industry-Specific Application
Solution Dictomail from Admiral Online
More Information