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Business Challenge
- Lawyers at this small but busy law firm spend most of their days away from the office, in court and in meetings
- Needed a way to stay on top of changing schedules, case information and communications with colleagues and clients while on-the-go and in court proceedings
Solution
- Deployed BlackBerry® devices with BlackBerry Internet Service
- Installed an application called Dictomail™, from Admiral Online, to convert voice messages to text messages
Results
- Lawyers can adapt to ongoing changes in their schedules because their desktops and their BlackBerry devices have the same information
- Able to keep up with email, even in places like the courtroom where quiet is important
- Customer service improvements because cases stay on track with wireless email on-the-go
| Industry | Professional Services/Legal |
|---|---|
| Region | North America |
| Company Size | Small Business |
| Type of Solution | Industry-Specific Application |
| Solution | Dictomail from Admiral Online |
| More Information |