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Business Challenge
- Team Transport provides intermodal transportation services between terminals in Houston and San Antonio and customer locations.
- They wanted to relieve the load on busy dispatchers and simplify how truck drivers receive information on their daily customer pick ups and deliveries.
Solution
- Using the BlackBerry® Enterprise Solution, Team Transport was able to streamline the dispatching process by giving drivers BlackBerry® smartphones equipped with Comet Tracker, a wireless, GPS application from Act Soft Inc.
Results
- Cuts down on calls
- Reduces errors
- Makes dispatching more efficient
- Offers accuracy for customers
| Industry | Transportation |
|---|---|
| Region | North America |
| Company Size | Large Enterprise |
| Type of Solution | Field Service, CRM & Dispatch Operations |
| Solution | BlackBerry® Enterprise Solution |
| More Information |
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