Team Transport

Business Challenge

  • Team Transport provides intermodal transportation services between terminals in Houston and San Antonio and customer locations.
  • They wanted to relieve the load on busy dispatchers and simplify how truck drivers receive information on their daily customer pick ups and deliveries.

Solution

  • Using the BlackBerry® Enterprise Solution, Team Transport was able to streamline the dispatching process by giving drivers BlackBerry® smartphones equipped with Comet Tracker, a wireless, GPS application from Act Soft Inc.

Results

  • Cuts down on calls
  • Reduces errors
  • Makes dispatching more efficient
  • Offers accuracy for customers
Industry Transportation
Region North America
Company Size Large Enterprise
Type of Solution Field Service, CRM & Dispatch Operations
Solution BlackBerry® Enterprise Solution
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