The BlackBerry solution bridged the gap. It gave our airport personnel the tools they need to look at reservations and solve operational problems. Now it's all at their fingertips. - Kevin Bottemiller, Sun Country Airlines

Business Challenge

Sun Country Airlines wanted to give airline employees timely, accurate information about flights and other air travel information from any point in the airport to help improve customer service and operations management.

Solution

Sun Country’s IT team used BlackBerry® MDS Studio to create and deploy six highly useful applications for BlackBerry® smartphones in the hands of station managers and other key staff.

Results

  • Convenient, well-accepted solution
  • Connects employees to essential information
  • Required limited IT resources
  • Opportunity to add future applications
Industry Distribution/Transportation
Region North America
Company Size Large Enterprise
Type of Solution Custom Application Development, Business Productivity & Task Management
Solution Custom Applications Developed In-House using BlackBerry MDS Studio
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