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Business Challenge
- Largely service-based business where responsiveness of their lawyers affects client’s perception of the quality of service
- Wanted to provide accurate and timely legal advice
- Driven to improve the work-life balance of its staff while responding to increased pressure from client demands
Solution
- Piloted use of the BlackBerry® Enterprise Solution with partners who travel extensively
- Upgraded to a new version of the BlackBerry® Enterprise Server to take advantage of enhancements
Results
- Better work-life balance for lawyers
- Rapid customer response time and increased customer satisfaction
- More effective capture of time and billing information
- Increased collaboration and more business opportunities
| Industry | Professional Service/Legal |
|---|---|
| Region | Asia Pacific |
| Company Size | Large Enterprise |
| Type of Solution | Mobile Email and PIM |
| Solution | BlackBerry Enterprise Solution |
| More Information |
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