All installation and necessary testing was done overnight. The next day, all our partners needed to do was turn on their BlackBerry smartphones and get started with using their new wireless solution. - Nick Ng, Manager, Stamford Law Corporation

Business Challenge

  • Largely service-based business where responsiveness of their lawyers affects client’s perception of the quality of service
  • Wanted to provide accurate and timely legal advice
  • Driven to improve the work-life balance of its staff while responding to increased pressure from client demands

Solution

  • Piloted use of the BlackBerry® Enterprise Solution with partners who travel extensively
  • Upgraded to a new version of the BlackBerry® Enterprise Server to take advantage of enhancements

Results

  • Better work-life balance for lawyers
  • Rapid customer response time and increased customer satisfaction
  • More effective capture of time and billing information
  • Increased collaboration and more business opportunities
Industry Professional Service/Legal
Region Asia Pacific
Company Size Large Enterprise
Type of Solution Mobile Email and PIM
Solution BlackBerry Enterprise Solution
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