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Business Challenge
Shiftboard, Inc. (Shiftboard) wanted a wireless email solution that would deliver highly reliable push email to a smartphone, allowing the company’s support staff and Founder & Chief Product Officer to stay connected and highly responsive to customers while mobile.
Solution
Shiftboard initially deployed a BlackBerry® smartphone with BlackBerry® Internet Service for the Founder & Chief Product Officer. Shiftboard noticed an increase in productivity and has since deployed 4 additional BlackBerry smartphones.
Results
- Enhanced productivity helps eliminate the need for administrative support staff
- Remote IT administration enables fast issue resolution
- Strong client relationships forged from rapid response
- Contract negotiations with new clients moving quickly
| Industry | Technology |
|---|---|
| Region | Americas |
| Company Size | Small Business |
| Type of Solution | BlackBerry smartphones and BlackBerry Internet Service |
| More Information |