SAP

Business Challenge

  • World leading provider of business software with more than 36,200 customer in more than 120 countries
  • SAP wanted to make their account executives more productive by bringing core CRM data and functionality out into the field using BlackBerry devices

Solution

  • SAP identified several key requirements for account executives before a rapid deployment that brought mobile CRM to nearly 100% adoption in six months
  • CRM portal developed as a bridge to move users from desktop-based mySAP CRM solution to SAP xAPP Mobile Sales

Results

  • Increased sales productivity
  • Operation and quality improvements
  • Cost reduction and improved effectiveness
Industry Technology/Other
Region North America
Company Size Large Enterprise
Type of Solution Sales Force Automation, CRM
Solution SAP xAPP Mobile Sales
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