Newsroom
Local Navigation
Business Challenge
- Safelite Autoglass employs 1,800 technicians to repair and replace automobile glass for more than two million U.S. customers. They wanted to improve customer service and streamline administrative systems
Solution
- They chose the BlackBerry® Enterprise Solution because it gave them the flexibility to deploy a custom application on BlackBerry® smartphones that includes dispatching, GPS tracking, mobile printing and onsite signature capture
Results
- Reduced paperwork and phone calls
- Increased productivity and streamlined administration
- Better managed resources
- Happier customers
| Industry | Other-Service |
|---|---|
| Region | North America |
| Company Size | Large Enterprise |
| Type of Solution | Field Service, CRM & Dispatch Operations |
| Solution | BlackBerry® Enterprise Solution |
| More Information |
|