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Business Challenge
- Market Research company wanted to ensure key contact people could be reached remotely and after hours while maintaining a work-life balance
- Needed to address the challenges of clients and teams in multiple countries and time zones
- Wanted a mobile solution to help deliver on deadline and provide better service to clients
Solution
- Deployed BlackBerry® smartphones to key project staff
- Utilized BlackBerry® Internet Service to provide push email to key staff from Pulse Groups’ existing email environment using the BlackBerry® Connector
Results
- Less downtime
- Greater scalability, efficiency and connectivity
- Strong visibility in value to client
- Improved client satisfaction
| Industry | Other – Market Research/Consulting |
|---|---|
| Region | Australia, Asia and Europe |
| Company Size | Mid-sized Enterprise |
| Type of Solution | Mobile email and communications |
| Solution | BlackBerry Internet Service |
| More Information |
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