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Business Challenge
A paper-based service management system made executing work orders for service personnel labor-intensive and hard to monitor.
Solution
Mobilized the field force with Sage Timberline Office, a back end service management and billing system, using Flowfinity Actions on the BlackBerry® Enterprise Solution.
Results
- Service personnel buy-in
- Reduced paperwork and phone time
- New business opportunities
- Streamlined tracking and billing
| Industry | Real Estate and Construction |
|---|---|
| Region | Americas |
| Company Size | Small Business |
| Type of Solution | Field Service, Customer Relationship Management (CRM) and Dispatch Operations |
| Solution | Flowfinity Actions by Flowfinity Wireless Inc. |
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