BlackBerry and Flowfinity have showed us that you can take a company this far back in technology and leap frog it forward so it surpasses its competitors. – David Frank, IS Manager

Business Challenge

A paper-based service management system made executing work orders for service personnel labor-intensive and hard to monitor.

Solution

Mobilized the field force with Sage Timberline Office, a back end service management and billing system, using Flowfinity Actions on the BlackBerry® Enterprise Solution.

Results

  • Service personnel buy-in
  • Reduced paperwork and phone time
  • New business opportunities
  • Streamlined tracking and billing
Industry Real Estate and Construction
Region Americas
Company Size Small Business
Type of Solution Field Service, Customer Relationship Management (CRM) and Dispatch Operations
Solution Flowfinity Actions by Flowfinity Wireless Inc.
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