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Business Challenge
ParaMed wanted to replace the paper-driven system it used to collect information on home visits and schedule shifts for its care workers with an automated solution that took advantage of GPS location-based technology.
Solution
Working with CellTrak, they deployed a wireless application for BlackBerry® smartphones that significantly reduced paperwork, automated manual processes and kept track of the record keeping involved in the delivery of home health care.
Results
- Less paperwork, fewer phone calls, added benefit of text messaging and improved communication
- Streamlined payroll and accurate expenses
- Fewer billing delays
- Proactive management of home care service due to timely access of information
| Industry | Life Sciences |
|---|---|
| Region | Americas |
| Company Size | Large Enterprise |
| Type of Solution | Field Service, Customer Relationship Management (CRM) & Dispatch Operations |
| Solution | CellTrak by CellTrak Technologies Inc. |
| More Information |
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