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Business Challenge
- PacifiCare Health System is a $11 billion company offering health care products to more than 3 million health plan members
- Review Nurses spending more time manually updating patient records than on patient care, resulting in high administration costs
- Wanted to mobilize nurses and administrators to help improve productivity
Solution
- Deployed BlackBerry® smartphones on the BlackBerry® Enterprise Server enabled with BlackBerry® Mobile Data Service
- WolfeTech Sigma development toolkit enabled wireless completion of patient forms between nurses and administrators
Results
- Reduced time spent filling out and faxing forms by 3.5 hours/day, allowing more patient time
- Saved $46,000 per Review Nurse/per year
- Eliminated need for dedicated administrator/Review Nurse teams
- Reduced errors caused by handwriting
| Industry | Healthcare |
|---|---|
| Region | Americas |
| Company Size | Large Organization |
| Type of Solution | Business Intelligence, Workflows and Approvals |
| Solution | WolfeTech Sigma |
| More Information |
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