With this new field solution on the BlackBerry smartphones, the inspectors are happy and everything is running smoother. – Guillermo Ferraro, Business Applications Manager

Business Challenge

The City of Nanaimo wanted to update its wireless inspection process with a solution that offered inspectors more features, including a simpler way to remotely print inspections while at job sites.

Solution

  • With the BlackBerry® Enterprise Solution already in place, they replaced their existing application with FieldPro® for BlackBerry by Mpowered
  • This solution tied into their backend inspection database and offered a streamlined approach to completing inspections and mobile printing

Results

  • More efficient process
  • Significant savings in data entry costs
  • Effortless mobile printing
  • Better customer service
Industry Government
Region Americas
Company Size Large Organization – 2,000 employees
Type of Solution Field Service, CRM and Dispatch Operations
Solution FieldPro by Mpowered Ventures Ltd.
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