Now, the clerk at the airport can check the plane's occupancy at any time using their BlackBerry smartphone. – Ariel Garcia, Chief of Innovative Projects, LAN Airlines

Business Challenge

  • LAN AIRLINES is a leading airline in Latin America and recognized worldwide for their excellent customer service and safety standards
  • They wanted to give managers remote access to mobile email, accelerate the decision-making process and assist with the overall management of their business

Solution

  • LAN AIRLINES deployed BlackBerry® smartphones to executives as an easy-to-use mobile solution that’s efficient and provides highly secure, remote access to corporate email
  • They developed several applications, with the support of BlackBerry® Alliance Member Polo Sur, to access corporate information and remotely approve business processes, including budgeting, from BlackBerry smartphones via remote access to their SAP® system

Results

  • Greater speed in decision-making
  • Faster business processes and improved service
  • Future opportunities for new mobile business applications
Industry Transportation
Region Latin America
Company Size Large Enterprise – 15,000 employees
Type of Solution Custom Enterprise Resource Planning (ERP) Solutions & Workflows (Integration with SAP)
BlackBerry Alliance Member Solution Mobile applications developed by Polo Sur
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