I truly expected this process would take a month per office, but it was quick and painless because of the support we got at the local level. – Christian Paez, Systems Administrator

Business Challenge

  • Holland & Knight LLP is one of the 15 largest law firms in the world, with more than 1,200 lawyers
  • Planning to deploy 800 BlackBerry® smartphones—some of which were upgrades from previous models
  • Required minimal business disruption and manageable demands on technical systems and IT resources

Solution

  • Devised a detailed roll out program that included organizing a silent install deployment
  • Partnered with their carrier for distribution and training while utilizing local teams

Results

  • A seamless transition with shipping and installation—within two to three days per office
  • Proper training ensured minimal business disruption
  • Improved client response times and attorney productivity
Industry Professional Services/Legal
Region North America
Company Size Large Enterprise
Type of Solution Enhanced Communication
Solution BlackBerry® Enterprise Solution
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