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Business Challenge
- Residential home builder for 28 years, constructing 200 to 300 homes annually
- Out of date paper-based quality control system was not tracking and measuring trade contractor performance effectively
Solution
- Outsourced hosting of BlackBerry® Enterprise Server and Microsoft® Exchange server to ATSG to gain advantages of over the air synchronization
- ATSG’s customized Construction Quality Manager® application on Flowfinity Solutions Platform to enhance field supervisor’s ability to track, manage and resolve issues during inspections
Results
- Awarded 2005 and 2006 National Homebuilder’s Gold Awards for quality control initiatives
- Supervisors perform their jobs more effectively
- Sophisticated system for reviewing trade contractor performance, which enhances contractor effectiveness
| Industry | Construction |
|---|---|
| Region | Americas |
| Company Size | Small-Medium Business |
| Type of Solution | Field Force, Hosted BlackBerry® Enterprise Server |
| Solution | Construction Quality Manager |
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