Force.com Mobile on the BlackBerry smartphone improves our maneuverability. It makes our sales reps quicker and faster on their feet. – Holly Faulkner, Director of CRM Applications, ChoicePoint Inc.

Business Challenge

Mobilize Salesforce.com, a key sales application being used on desktops and laptops, on wireless devices so mobile sales reps are more effective at logging and accessing customer information.

Solution

Force.com™ Mobile was deployed on the BlackBerry® Enterprise Solution and rolled out to 170 of 200 sales reps.

Results

  • ChoicePoint sales force willingly uses primary business tool
  • Captures more customer information
  • Better customer service
  • Makes ChoicePoint more competitive
Industry Insurance
Region Americas
Company Size Large Enterprise
Type of Solution Sales Force Automation
Solution Force.com Mobile by Salesforce.com
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