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Business Challenge
Centra Windows Ltd. wanted to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that’s more efficient, easily tracked and reflects the optimized process developed by the business.
Solution
- Flowfinity Actions on BlackBerry® smartphones
- Created applications to handle job scheduling, time entry and materials management directly from BlackBerry smartphones
Results
- Less paper, more efficiency
- Overview of business in reports helps control costs and improve profitability
- Opportunity to rethink and improve business processes
- Better service to customers
| Industry | Construction |
|---|---|
| Region | Americas |
| Company Size | Medium Enterprise |
| Type of Solution | Field Service, Customer Relationship Management (CRM) and Dispatch Operations |
| BlackBerry Alliance Member Solution | Flowfinity Actions by Flowfinity Wireless on BlackBerry smartphones |
| More Information |