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Business Challenge
Capt. Jack’s Crab Shack and Seafood Market (Capt. Jack’s) needed a better way to maintain critical, time-sensitive communication with fresh seafood suppliers without neglecting other business duties in their busy restaurant and market.
Solution
Capt. Jack’s activated a BlackBerry® smartphone with BlackBerry® Internet Service for shared use by the owners and staff. Productivity gains, better communications with suppliers and customer service improvements quickly materialized.
Results
- Maintained competitive advantage
- Enhanced customer service with faster, same-day shipments of fresh perishables
- Busy entrepreneur saves up to an hour per day
- Less stress and better communication with customers and vendors
| Industry | Retail and Wholesale |
|---|---|
| Region | Americas |
| Company Size | Small Business |
| Type of Solution | BlackBerry smartphones and BlackBerry Internet Service |
| More Information |