Our BlackBerry smartphone has become a life line for our business, taking us to new levels of communication with vendors and customers. – Shelly Van Cleve, Co-owner, Capt. Jack's Crab Shack and Seafood Market

Business Challenge

Capt. Jack’s Crab Shack and Seafood Market (Capt. Jack’s) needed a better way to maintain critical, time-sensitive communication with fresh seafood suppliers without neglecting other business duties in their busy restaurant and market.

Solution

Capt. Jack’s activated a BlackBerry® smartphone with BlackBerry® Internet Service for shared use by the owners and staff. Productivity gains, better communications with suppliers and customer service improvements quickly materialized.

Results

  • Maintained competitive advantage
  • Enhanced customer service with faster, same-day shipments of fresh perishables
  • Busy entrepreneur saves up to an hour per day
  • Less stress and better communication with customers and vendors
Industry Retail and Wholesale
Region Americas
Company Size Small Business
Type of Solution BlackBerry smartphones and BlackBerry Internet Service
More Information