Newsroom

Local Navigation

Home  >  Newsroom  >  Customer Success  >  By Customer  > 

Brodie

We don't need as many meetings to keep up on what everyone is doing with a client because we can now check a centralized database from virtually wherever we are on our BlackBerry smartphones. – Karen Brodie, President

Business Challenge

  • Brodie Computes Inc. is a professional IT services company with 16 years of specialized service in CRM management and Sales Force Automation (SFA)
  • To differentiate themselves from other consulting companies, Brodie Computes is constantly striving for faster and better responsiveness to their clients
  • As CRM experts themselves, Brodie had tested their mobile CRM systems on a variety of wireless devices, but had so far been unimpressed

Solution

  • Sales and IT staff were given BlackBerry® smartphones equipped with MobileAccess for Microsoft Dynamics CRM (MSCRM) from TenDigits Software
  • Brodie Computes believes the application and the devices are the first to really deliver on the mobile CRM promise

Results

  • Productivity on-the-go
  • Simple deployment
  • Remote management of trouble tickets
Industry Technology
Region Americas
Company Size Small Business
Type of Solution Sales Force Automation and CRM
Solution MobileAccess for Microsoft Dynamics CRM (MSCRM) from TenDigits Software, Inc.
More Information