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Business Challenge
- Office leasing company arranges tenancy and maintenance of chambers for the legal industry
- Wanted to streamline business by addressing issues more quickly, giving management the ability to oversee the workload of teams and providing remote access to files and job details
Solution
- Automated their existing management database system to provide a “Help Desk” function that would work remotely on BlackBerry® smartphones to track job details
Results
- Increased productivity
- More effective staff and customer communication
- Improvement of 25% in the turnaround of jobs
- Simple solution with room to grow
| Industry | Real Estate |
|---|---|
| Region | Asia Pacific |
| Company Size | Small Business |
| Type of Solution | Field Service, CRM and Dispatch Operations |
| Solution | BlackBerry® Internet Solution |
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