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Business Challenge
Admiral wanted to find a mobile email solution that offered email synchronization in near real-time to improve the responsiveness of their customer-facing employees, including managers, salespeople and service technicians.
Solution
Admiral installed BlackBerry® Professional Software on its existing Microsoft® Exchange server and noticed an immense improvement in the reliability of its email synchronization, which helped lead to a faster and more consistent response to customers.
Results
- Supports faster customer response which helps generate more business
- Highly reliable technology helps alleviate IT burden
- Managers stay connected and can dispatch work while on the go
- More time for personal customer visits enables competitive advantage
| Industry | Other – Chemical |
|---|---|
| Region | Americas |
| Company Size | Small Business |
| Type of Solution | BlackBerry Professional Software and BlackBerry smartphones |
| More Information |