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Overview

Keep the conversation going! Enjoy the live instant message chats you’ve come to rely on to help keep your day—and your life—on track almost anywhere.
AOL Instant Messenger™ for BlackBerry® smartphones can combine the fun and functionality of instant messaging (IM) with powerful BlackBerry smartphones to deliver on-the-go IM with many of the desktop features you love1:
- Near real-time text-based conversations2
- Picture messaging within IM sessions3
- Buddy icons to show the online world who you are2
- Emoticons to express yourself2
- The ability to participate in several chats at once2
- Virtual real-time awareness of which of your buddies are online and ready to chat2
- Auto-login so you’re always connected
Download AOL Instant Messenger for BlackBerry Smartphones
Learn More
- Learn how to get started with AOL Instant Messenger on your BlackBerry smartphone
- Get the system requirements
- Get support for AOL Instant Messenger on your BlackBerry smartphone
- Visit the AOL Instant Messenger site
1 Check with service provider for roaming arrangements, service plans and supported features and services. Certain features may require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, BlackBerry Internet Service and/or BlackBerry smartphone software.
2 Requires BlackBerry Device Software v4.1.0 or higher.
3 Requires BlackBerry Device Software v4.2.0 or higher.
Getting Started
Once you’ve installed AOL® Instant Messenger (AIM®) for BlackBerry® smartphones, all you need to get started is an AIM Screen Name. If you already have one, you can use the same AIM Screen Name and password to sign into AOL Instant Messenger on your BlackBerry device.
Need an AIM screen name? Get one now!
To sign in, first make sure your BlackBerry device is connected to a wireless network. Then:
- Click the AOL Instant Messenger for BlackBerry icon on your device home screen
- Enter your AIM Screen Name and password
- Click Sign On
How do I...?
Add a Buddy:
- On the Buddy List® screen, press the Menu key
- Click Add Buddy
- In the Screen Name field, type the AIM screen name of the Buddy
- Click OK
Set my availability status:
- On the Buddy List screen, press the Menu key.
- Click My Status
- Click a status
- Click OK
Start a conversation:
- On the Buddy List screen, highlight a Buddy
- Click the trackwheel or trackball
- Type a message.
- Press the Enter key.
Add an emoticon to graphically express a feeling:
- When you are typing a message, press the Symbol key two to three times
- Click an emoticonr
Customize my sign-in process:
To sign on to AOL Instant Messenger for BlackBerry devices automatically each time that you turn on your BlackBerry device, select the Auto-Sign On check box.
Learn More
System Requirements
Before downloading AOL® Instant Messenger (AIM) for your BlackBerry® smartphone, check to see that you meet the below requirements:
- BlackBerry® Device Software v4.1 or higher
- 350 kB (350000 bytes) of free memory (Go to Options -> Status to find your device's free memory)
- An AIM Screen Name (visit www.aim.com on your desktop browser to learn how to obtain a Screen Name)
- BlackBerry data service
- If your device is connected to a BlackBerry® Enterprise Server, your IT Department must have IT Policy set to allow AOL Instant Messenger functionality
Learn More
Support
Need help with AOL® Instant Messenger (AIM) on your BlackBerry® smartphone? A variety of resources are available for support.
Important: Customer support for AIM for BlackBerry smartphones is not provided by wireless service providers. Please consult the resources below for product support information.
Find the Answers
Get answers to your questions by searching the BlackBerry® Technical Solution Center
BlackBerry Support Community Forums
Get help from other users in our support community forum
Get AOL Instant Messenger Support from Your BlackBerry Smartphone
A full help section is available from inside the application by pressing the Menu key on your BlackBerry smartphone (depending on your smartphone, this may be the key to the left of your trackball, or the trackwheel on the right hand side of the device).
Additional Support
Learn More
Download AOL Instant Messenger for Your BlackBerry Smartphone
AOL® Instant Messenger for BlackBerry smartphones allows you to chat in virtual real time with your IM contacts when and where you want to.
Ready to download? First check the system requirements to ensure your smartphone will support the application, then download it directly from your BlackBerry smartphone1:
Download From Your BlackBerry Smartphone
If the AOL Instant Messenger icon is already on your home screen after you register your BlackBerry smartphone, all you have to do is click the icon and follow the instructions to install the service2.
If you don’t see the icon on your home screen, browse to http://mobile.blackberry.com/instantmessaging on your BlackBerry device and select AOL Instant Messenger from the list. If you don’t see it, this software may not be available for your smartphone. Check with your service provider for details.
Or, enter an email address that’s integrated with your BlackBerry smartphone below and click submit to have a download link sent to you!
The information you provide may be used by Research In Motion Limited (RIM) and/or RIM's authorized business partners to send you relevant information related to BlackBerry and/or RIM. RIM is committed to protecting the security of the information you provide. View RIM's Privacy Policy.
Download From Your Computer
To download the application from your computer, simply connect your BlackBerry smartphone to your computer using your USB cable and then click the button below!
1 Only available for BlackBerry smartphones running a 4.1.0 operating system or above.
2 Your smartphone must be in an area of wireless coverage and connected to the wireless network.