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BlackBerry Technical Support
Visit the BlackBerry support section to find BlackBerry support resources online. Other support options and resources available to assist you in resolving technical issues related to your BlackBerry solution include:
- Your Service Provider
Contact the organization who originally sold you the BlackBerry product as they can act as your first point of contact to field general queries and provide technical support for BlackBerry solution-related issues.
- Online Answers to Technical Questions
The BlackBerry Technical Solution Center provides a searchable area to help you find the BlackBerry support information you need, including online product documentation and step-by-step troubleshooting information for common technical issues.
- BlackBerry Support Community Forums
Get your questions answered, and participate in discussions on BlackBerry products and services. Visit the BlackBerry Community Support Forum to get started.
- BlackBerry Incident Based Support
Use your credit card to purchase support on a case-by-case basis directly from Research In Motion (RIM), the manufacturer and wireless experts for the BlackBerry solution. Learn more about BlackBerry Incident Based Support
- Annual Support Program
BlackBerry® Technical Support Services is an annual support program that offers flexible support options and access to BlackBerry technical support experts. Learn more about the BlackBerry Technical Support Services program
Looking for additional support options?
Contact BlackBerry Technical Support. Choose the support option that best suits your needs to receive tailored BlackBerry Technical Support services.
BlackBerry Web Site Support
Looking for Login Assistance?
- BlackBerry® Internet Service: please contact your service provider for assistance.
- BlackBerry Technical Support Services: log in to the BlackBerry Expert Support Center or contact us.
- All other BlackBerry sites: please contact us to provide details regarding which area of the web site you are attempting to access.
BlackBerry Web Site Feedback
Report web site bugs or send feedback regarding the BlackBerry.com web site.
Corporate Head Office
Research In Motion
295 Phillip Street
Waterloo, Ontario
Canada N2L 3W8
tel: (519) 888-7465
fax: (519) 888-7884
For contact information for other RIM offices, please visit RIM.com.