System Requirements

SAP Software Requirements:

  • SAP CRM 2007 SP04 or CRM 7.0 SP03 or higher
  • SAP NetWeaver® 7.1 SP07 or higher
  • Gateway 1.0 SP01 to SAP NetWeaver Mobile or higher

BlackBerry Enterprise Server Supported Versions:

  • BlackBerry® Enterprise Server for Microsoft® Exchange and BlackBerry® Enterprise Server for IBM® Lotus® Domino® v4.1.6

BlackBerry Smartphones Supported:

  • BlackBerry® Bold™ 9000 smartphone with BlackBerry® Device Software version 4.6 or BlackBerry® Curve™ 8900 smartphone with BlackBerry Device Software version 4.6.1

Gateway to SAP NetWeaver Mobile availability is limited to SAP ramp-up program participants at this time. Please contact your SAP account representative for more information on participation in the SAP ramp-up program.

Download BlackBerry Sales Client for SAP CRM

Get to know BlackBerry Sales Client for SAP CRM

With the BlackBerry® Sales Client for SAP® CRM, sales leads and account details are pushed securely to your BlackBerry smartphone so you can easily access and update your customer information, and manage your day-to-day activities.

Features include:

Lead Notification

  • Sales leads created in the CRM system are pushed to the BlackBerry smartphone and identified in your email inbox with an SAP icon
  • Lead status updates made on your BlackBerry smartphone are automatically updated in the CRM system
  • Adjustable notification settings alert users when new leads arrive
  • A lead indicator on your BlackBerry smartphone home screen displays how many new leads are available
  • Phone calls or emails can be launched directly from a lead

Activity Logging

  • Log customer phone calls and emails as CRM activities directly from your BlackBerry smartphone and it's email applications
  • Activity details such as account, contact, date and time can automatically pre-populate

Account Details

  • Access customer account information directly from your BlackBerry smartphone
  • Updates to account details are automatically pushed to your BlackBerry smartphone from the SAP CRM system

Contact Management

  • Create, update and add SAP CRM contacts to and from your BlackBerry smartphone address book
  • Email or call contacts directly from within the BlackBerry Sales Client for SAP CRM

Offline Access

  • Access customer account, contact and lead information when out of network range

Manage and Deploy Wirelessly

  • Wirelessly deploy, upgrade, and maintain the BlackBerry Sales Client for SAP CRM from the BlackBerry® Enterprise Server

Security

  • The BlackBerry Sales Client for SAP CRM leverages the advanced security and management features of the BlackBerry® Enterprise Solution and SAP software.

1BlackBerry Sales Client for SAP CRM requires activation with BlackBerry smartphone carrier data plan. Check with service provider for availability, costs and restrictions.

IBM, Domino, and Lotus are trademarks of International Business Machines Corporation, Microsoft is a trademark of Microsoft Corporation, SAP is a trademark of SAP AG, SAP Netweaver is a trademark of SAP AG.